Access Guide
Getting Here
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By Road
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- London City Airport is located in East London, in the Royal Docks, off the A1020.
- London City Airport offers 30 minutes of free parking to Blue Badge holders, please follow signs to the Pick Up Area. If you are being dropped off by car, a convenient place to do so is the Drop Off Area in front of the Terminal building. London City Airport has an Onsite Car Park
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By Bus
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- There is a bus stop within 150 metres of the venue.
- There are bus stops directly next to the airport, Step-free wheelchair access is available on the buses serving the airport.
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By DLR
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- The nearest DLR station is London City Airport.
- The airport has its own DLR Station, there is step free access at the DLR station.
- For more information on London City Airport DLR Station please click here please click here (opens new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
- To obtain mobility aids please contact from the information desk in the main concourse or by contacting any of the PRM (Special Assistance) staff.
- Passengers requiring assistance will be taken to aircraft using lifts to access the apron, buses to access the far gates, and stair climbers to access the aircraft. Passengers requiring assisted access are collected from the Priority Seating in the Departures Lounge by PRM staff. There are also wheelchairs available to help PRM staff assist passengers.
Airport Parking (Short Stay and Long Stay)
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Parking
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- The car park is located off Hartmann Road.
- The car park type is open air/surface.
- The car park does have a height restriction barrier.
- The maximum height of the restriction barrier is 330cm (10ft 10in).
- The car park does have a barrier control system at the entrance.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 12 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
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Paying and Booking
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- There are parking charges for the car park.
- Parking is free for pick up and drop off.
- Payment signs are provided.
- Payment signs are located at the payment machines in the car park and at the payment machines in the building.
- Payment signs are clearly presented.
- Payment machines are located in the covered walkway or terminal building foyer.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- For information about booking airport parking please click here.
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Exiting the Car Park
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- The car park does have a barrier control system at the exit.
- There is a touchscreen at the exit barrier.
- All the Blue Badge bays are located in the short-stay area, nearer to the terminal.
Blue Badge holders receive a discount on parking when showing their badge at the information desk.
There are also discounts available for pre-booking parking online.
There is a phone number clearly signed, which can be used to contact airport staff for assitance.
Pick up and Drop Off Points
- There is a/are clearly marked pick up point(s) available and There is a/are clearly marked drop off point(s) available.
- The drop-off point(s) is/are located to the east of the terminal, off Hartmann Road.
- The pick up point(s) is/are located to the east of the terminal, off Hartmann Road.
- The route from the drop off point(s) to the check in hall/departure lounge is accessible to a wheelchair user unaided.
- The route from the arrivals lounge to the pick up point(s) is accessible to a wheelchair user unaided.
- There are marked blue badge spaces within the drop off area, which can used for drop off and pick up.
There is a phone number clearly signed, which can be used to contact airport staff for assitance.
Route from the Car Park to the Terminal Building
- From the parking bays there is level access to the covered walkway.
- The walkway runs the full length of the car park and is step-free.
- There is a short slight slope between the car park and the drop-off zone.
- There is a phone number clearly signed, which can be used to contact airport staff for assistance.
Terminal Building
- For information about the Terminal Building please click here (opens in new tab)
- The nearest accessible and standard toilets are located within the Terminal building, 175m from the nearest Blue Badge parking bay.