You are on Related Access Guides (Departure Lounge). Skip to the next section.

Related Access Guides (Departure Lounge)

• South Terminal - Departures Lounge link (new tab) - click here.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

• There is 1 toilet with adaptations.
• Toilets with adaptations are located to the left as you enter the seating area for gates 31-38.
• The toilet with adaptations has a left hand transfer space.
• A Changing Places facility is available but is only accessible with staff.
  Passengers needing to use the facility should enquire at the Special Assistance Reception in good time before their flight.
• Step-free male and female toilet facilities are located in the centre of the seating area for gates 31-38.
• Parent and baby changing facilities are located to the left as you enter the seating area for gates 31-38.

You are on Ramp / Slope (Walkway to All Departure Gates). Skip to the next section.

Ramp / Slope (Walkway to All Departure Gates)

• The ramp is located along the walkway from the Departures Lounge to the Departure Gates.
• The slight ramp is over 150cm wide, with handrails on both sides.
• Lighting levels are moderate to good.

You are on Getting To Departure Gates (31-38). Skip to the next section.

Getting To Departure Gates (31-38)

• The start and end of the travelators are clearly marked.
• There are gaps between the travelators along the route.
• Assistance vehicles N/A available.
• There are resting/seating areas along the route.
• Wayfinding signage is available along the route.
• Lighting levels are moderate to good.
• For information on how to book assistance please visit the airport website.
• Assistance is available for passengers who cannot travel long distances or find their way to the gate. Passengers requiring this service should book in advance with their airline and approach the Special Assistance reception in the Departure Lounge.

You are on Ramp / Slope (Walkway to Gates 31-38). Skip to the next section.

Ramp / Slope (Walkway to Gates 31-38)

• The ramp is located After gates 90-95 - leading to Gates 31-38.
• The slight ramp is over 150cm wide, with handrails on both sides.
• Lighting levels are moderate to good.

You are on Seating Area (Gates 31-38). Skip to the next section.

Seating Area (Gates 31-38)

• The seating area is located at the end of the walkway leading from the departures lounge.
• There is step-free level access in this area.
• There is designated seating available for people who require assistance.
• There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• There are a mixture of fixed chairs with and without armrests available in this area.
• Some flooring is shiny .
• There may be background noise.
• There is not a hearing assistance system.
• Lighting levels are moderate to good.

You are on Departure Gates (31-38). Skip to the next section.

Departure Gates (31-38)

• The departure gate(s) in this area are 31-38.
• There is clear signage to the departure gates.
• The height of the documentation check desk is very high (111cm+).
• There is step-free access to 31-38.
• There is step-free access via lift to 31-38.
• There is ramped/sloped access to 31-38.
• The gradient of the airbridge ramps may vary as they are height adjustable.
• There is step free access to the aircraft via airbridge from 31-38.
• There is step free access (via lift) to the aircraft via the tarmac from 31-38.
• There is ramped/sloped access to the aircraft via the tarmac from 31-38.
• There is stepped access to the aircraft via the tarmac from 31-38.
• There is an Ambulift available.
• The accessibility of the individual aircraft varies depending on the provider. Please contact your airline company prior to booking for more information.

You are on Toilet with Adaptations (Departure Gates 31-38 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Departure Gates 31-38 - Left Hand Transfer)

• This toilet is located to the left as you enter the seating area for gates 31-38.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 92cm.
• The door has a lever twist lock.
• Internally the door has a medium colour contrast.
• There is a grab rail on the internal door with a high colour contrast.
• The dimensions of the cubicle are 226cm x 275cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the seat.
• The lateral transfer space is 160cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 48cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet does not have a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 90cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 76cm from the floor.
• The wash basin tap type is sensor.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a medium colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 105cm from the floor.
• There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
• The towel dispenser has a high colour contrast.
• The towel dispenser is 126cm from the floor.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 106cm from the floor.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is an unobstructed shelf.
• The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
• The cubicle has a sanitary bin.
• There are two coat hooks.
• The coat hooks are 107cm and 145cm from the floor.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Ramp / Slope (Gates 31-38 - Airbridge). Skip to the next section.

Ramp / Slope (Gates 31-38 - Airbridge)

• The ramp is located after the documentation desk.
• The steep ramp is between 75cm and 150cm wide, with handrails on both sides.
• Lighting levels are moderate to good.

You are on Steps (Gates 31-38 to Tarmac). Skip to the next section.

Steps (Gates 31-38 to Tarmac)

• The steps are located after the documentation check desks, leading down to the tarmac.
• The steps are used to access the tarmac from the departure gates.
• There are 10+ steps, which are clearly marked, with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the highest step is 20cm.
• Steps are split with a resting area.
• The steps do have open risers.
• Lighting levels are moderate to good.

You are on Lift (Gates 31-38 to Tarmac). Skip to the next section.

Lift (Gates 31-38 to Tarmac)

• The lift is located to the right as you enter the seating area for gates 31-38.
• The floors which are accessible by the lift surveyed are 0, 1.
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door has a high contrast.
• The external lift control buttons have tactile markings, Braille markings and a medium colour contrast.
• None of the external lift controls are at the recommended height (between 90cm - 120cm).
• The lift door opening width is 108cm.
• The internal dimensions of the lift are 189cm x 134cm.
• The internal lift control buttons have tactile markings, Braille markings and a medium colour contrast.
• None of the internal lift controls are at the recommended height (between 90cm - 120cm).
• Lighting levels are low.

You are on Ambulift. Skip to the next section.

Ambulift

• The clear door width of the platform lift used to access the Ambulift is 95cm.
• The dimensions of the platform lift used to access the Ambulift are 153cm x 133cm.
• There are separate entry and exit doors in the lift.
• There is seating available in the Ambulift.
• There are a mixture of chairs with and without armrests available in the Ambulift.
• Seats in the vehicle are reconfigured as required, by the accompanying Special Assistance team members, to allow access to tie-down points if required.