Access Guide
Getting To (Friends Cafe)
- The most accessible route from the Blue Badge parking bays has a very easy slope, uneven surfaces and a dropped kerb.
- View further information about parking at the hospital (opens new tab).
- Access to the Friends Cafe is via the Outpatients Entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- The Friends Cafe is located on Level 2 of the Orange Wing.
- The Friends Cafe is approximately 12m from the Outpatients Entrance.
- Enter via the Outpatients entrance and proceed ahead past the main Outpatients reception.
- Friends Cafe is located on the right.
- Internally the most accessible route has step-free level access.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer), a toilet with adaptations (with right hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Blue Badge Bays)
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Car Park
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- The car park is located to the right hand side of the hospital, next to the Main Entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 249cm (width) x 426cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 131cm.
- The nearest designated bay is 24m from the Main Entrance.
- The most accessible route from the Blue Badge parking has a very easy slope, uneven surfaces and narrow walkways.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is restricted to 6 hours.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Outpatients Entrance)
- This entrance is located at the front of the hospital, off the elevated ambulance drop-off point.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 123cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 127cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
- This entrance brings you onto Level 2 of the hospital. .
Eating and Drinking (Friends Cafe)
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Location and Access
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- Friends Cafe is located on Level 2 of the Orange Wing.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are available on a board and displayed on the counter.
- The following dietary requirements can be catered for: dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located on the left side of the cafe.
- There is step-free level access to the counter.
- The height of the counter is 86cm.
- The counter has windows.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.