Access Guide
Overview (Meadow House Hospice)
-
About
View
- This is a health centre with multiple services available.
- Services available in the venue include: a palliative care ward, a lymphoedema clinic and a lung function department.
-
Parking and Public Transport
View
- The venue has its own car park.
- The nearest train station is Drayton Green.
- The nearest underground station is Hanwell.
- The nearest bus station is Ealing Hospital Interchange.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- There is an alternative entrance at the rear of the building which provides access to Meadow House Hospice - Lung Function only.
- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
-
Getting Help and Assistance
View
- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and walking aids. .
- Documents are available in the following formats: large print (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points and Wi-Fi.
-
Related Access Guides
View
- View information on Meadow House Hospice - Palliative Care Ward (opens new tab) .
- View information on Meadow House Hospice - Lung Function (opens new tab) .
- View information on Meadow House Hospice - Lymphoedema Clinic (opens new tab) .
- View information on Ealing Hospital - Parking (opens new tab) .
Toilet and Changing Facilities (Meadow House Hospice)
-
Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left as you enter the building.
- The toilet with adaptations has a left hand transfer space.
- The shared step-free toilet facilities are located to the left as you enter the building.
-
Washroom and Shower Facilities
View
- The washroom facilities which have adaptations are located to the left as you enter the building.
Parking (Meadow House Hospice)
-
Car Park
View
- The car park is located to the front and left sides of Meadow House Hospice.
- The car park is open air/surface.
- The car park surface consists of concrete.
- There are no designated Blue Badge parking bays available.
-
Charges and Restrictions
View
- This car park is for visitors only.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the building.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
-
Drop-off Point
View
- There is not a designated drop-off point available.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 131cm.
- The height of the hand sanitiser is 116cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 140cm.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 121cm.
- The second set of doors have a low visual contrast.
Reception (Meadow House Hospice)
- The reception is located to the right as you enter the Meadow House Hospice main entrance.
- The distance from the Meadow House Hospice main entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 113cm.
- There is a lowered section at the desk.
- The height of the lowered section is 73cm.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
Getting Around (Meadow House Hospice)
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests and armchairs.
- Lighting levels vary due to the size of the space.
Seating Area (Meadow House Hospice)
-
Location and Access
View
- The seating area is located ahead and to the right as you enter the Meadow House Hospice main entrance.
- The most accessible route has step-free level access.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the size of the space.
Bathroom with Adaptations (Toilet and Shower)
-
Location and Access
View
- The bathroom surveyed is located to the left and along the corridor after you enter the Meadow House Hospice main entrance.
- The distance from the Meadow House Hospice main entrance is 8m.
- The most accessible route to the bathroom has step-free level access and doors permanently held open.
- There is step-free level access into the bathroom.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
-
Dimensions and Features
View
- The dimensions of the bathroom are 250cm (width) x 261cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 93cm (from the side of the toilet pan).
- There is a wall sensor flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 84cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 79cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 93cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 120cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The bathroom has a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 153cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The bathroom has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are grab rails for the shower.
- The shower grab rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
Toilet with Adaptations (Left Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located ahead and to the left as you enter the Meadow House Hospice main entrance.
- The distance from the Meadow House Hospice main entrance is 6m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens both ways and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
-
Dimensions and Features
View
- The dimensions of the cubicle are 149cm (width) x 202cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 43cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 120cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 118cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 180cm from the floor.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.