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Meadow House Hospice - Palliative Care Ward

Ealing Hospital, Uxbridge Road, Southall, Middlesex, UB1 3HW

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Access Guide

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Getting To (Meadow House Hospice - Palliative Care Ward)

  • The most accessible route from the Meadow House Hospice front side parking bays has a slight ramp or slope and uneven surfaces.
  • View further information about parking at the hospital (opens new tab).
  • Access to Meadow House Hospice - Palliative Care Ward is via the Meadow House Hospice main entrance.
  • There is not a drop-off point at this entrance.
  • Meadow House Hospice - Palliative Care Ward is located ahead as you enter the Meadow House Hospice main entrance.
  • Meadow House Hospice - Palliative Care Ward is approximately 15m from the Meadow House Hospice main entrance.
  • Enter via the Meadow House Hospice main entrance.
  • Proceed straight ahead down the corridor until you reach the Meadow House Hospice - Palliative Care Ward entrance.
  • Internally the most accessible route has step-free level access and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; standard toilets.
  • View more information on getting to and around the hospital (opens new tab).

Parking (Meadow House Hospice)

  • Car Park View
    • The car park is located to the front and left sides of Meadow House Hospice.
    • The car park is open air/surface.
    • The car park surface consists of concrete.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the front of the building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Entrance)

  • This entrance is located at the front of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 131cm.
  • The height of the hand sanitiser is 116cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 140cm.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 121cm.
  • The second set of doors have a low visual contrast.

Reception (Meadow House Hospice)

  • The reception is located to the right as you enter the Meadow House Hospice main entrance.
  • The distance from the Meadow House Hospice main entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 113cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: tables.

Ward (Meadow House Hospice - Palliative Care Ward)

  • Ward Information View
    • This is a shared ward.
    • There are 15 side rooms available.
    • There are 15 beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • The height of the hand sanitiser is 118cm.
    • There are double manual doors with a high visual contrast.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request.
    • The doors open towards you.
    • The width of the opening is 88cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Lighting levels vary due to the size of the space.
  • Reception / Nurses' Station View
    • The height of the desk is 78cm.
    • There is not a lowered section at the desk.
    • The desk has patterned/distracting backgrounds.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
  • Facilities and Services View
    • Seating available on the ward includes: armchairs, sofas, riser recliner chairs and high stools.
    • The hoist is mobile.
    • There is a relatives' room for the ward.
    • The following facilities are available for patients: a toilet with adaptations, standard toilets and a washroom.
    • The following facilities are available for visitors: a toilet with adaptations and standard toilets.
  • Visiting Hours View

Toilet and Changing Facilities (Patients)

  • Toilet Facilities View
    • Toilets with adaptations are located to the left as you enter Meadow House Hospice and also within bedrooms.
    • The shared step-free standard toilet facilities are located on the left side of the corridor as you enter Meadow House Hospice.
  • Washroom and Shower Facilities View
    • The washroom facilities which have adaptations are located on the left side of the corridor as you enter Meadow House Hospice.

Toilet and Changing Facilities (Visitors)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located prior to the ward entrance, to the left as you enter Meadow House Hospice.
    • The toilet with adaptations has a left hand transfer space.
    • The shared step-free standard toilet facilities are located on the left side of the corridor as you enter Meadow House Hospice and within the Visitor's Room.

Room (The Lime Room)

  • The room is located on the right just before the Meadow House Hospice - Palliative Care Ward entrance.
  • The distance from the Meadow House Hospice main entrance is 15m.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs and riser recliner chairs.
  • Furniture available in the room includes: coffee tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Lounge (Visitor's Room)

  • The lounge is located at the end of the Meadow House Hospice - Palliative Care Ward corridor and on the right.
  • There is step-free level access into the lounge.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: armchairs, sofas and high stools.
  • Furniture available in the lounge includes: coffee tables and high tables.
  • Some tables are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is a TV with subtitles.
  • Lighting levels were low at the time of the survey.
  • There is a wash basin in the Visitor's Room at a height of 95cm.

Entrance (Conservatory and Garden)

  • This entrance is located along the Meadow Hospice House - Palliative Care Ward corridor.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 158cm.
  • The doors have a high visual contrast.

Lounge (Conservatory and Garden)

  • The lounge is located directly ahead after the Conservatory and Garden entrance.
  • There is step-free level access into the lounge.
  • There are double manual doors with a low visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request .
  • The doors open inwards.
  • The width of the opening is 68cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny and patterned.
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: armchairs and sofas.
  • Furniture available in the lounge includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no TV.
  • Lighting levels vary due to the use of large glazed walls.

Exit (To Garden)

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • There are double manual doors at this exit, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors are permanently held open.
  • The width of the opening is 73cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you exit.

Outdoor Spaces (Garden)

  • Outdoor areas consist of concrete or tarmac, grass and bonded gravel.
  • There are footpaths throughout.
  • The majority of the paths are not wide enough for wheelchair users.
  • There is step-free level access throughout all areas.
  • There are seats situated along the paths for people to rest.
  • The paths have narrow gaps.

Bedroom and Ensuite with Adaptations (Bedroom 9)

  • Bedroom Access View
    • The bedroom surveyed is located at the end of the Meadow House Hospice - Palliative Care Ward corridor and to the left.
    • The most accessible route to the bedroom has step-free level access.
    • There is step-free level access into the bedroom.
    • There is written text and numbered signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 85cm.
  • Bedroom Features View
    • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
    • Some flooring is shiny and patterned.
    • The following is available in this bedroom: an armchair, a height adjustable bed, bedside plug sockets, a desk and a TV with subtitles.
    • There is a push button emergency alarm.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • Lighting levels are adjustable.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens outwards and has a high visual contrast.
    • The width of the door opening to the ensuite is 88cm.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 186cm (width) x 130cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a spatula flush on the right as you face the toilet.
    • There is a horizontal grab rail on the left as you face the toilet.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the right as you face the toilet.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 124cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • The wash basin has a lever tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 127cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The ensuite has a pedal bin.
    • There is one coat hook.
    • The coat hook is 176cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • There is a towel dispenser at a height of 125cm.

Bathroom with Adaptations (Toilet and Shower)

  • Location and Access View
    • The bathroom surveyed is located to the left and along the corridor after you enter the Meadow House Hospice main entrance.
    • The distance from the Meadow House Hospice main entrance is 8m.
    • The most accessible route to the bathroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 250cm (width) x 261cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 93cm (from the side of the toilet pan).
    • There is a wall sensor flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 84cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 93cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 120cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 153cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The bathroom has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead and to the left as you enter the Meadow House Hospice main entrance.
    • The distance from the Meadow House Hospice main entrance is 6m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens both ways and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 149cm (width) x 202cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 82cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 120cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 118cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 180cm from the floor.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.