Access Guide
Getting To (Meadow House Hospice - Palliative Care Ward)
- The most accessible route from the Meadow House Hospice front side parking bays has a slight ramp or slope and uneven surfaces.
- View further information about parking at the hospital (opens new tab).
- Access to Meadow House Hospice - Palliative Care Ward is via the Meadow House Hospice main entrance.
- There is not a drop-off point at this entrance.
- Meadow House Hospice - Palliative Care Ward is located ahead as you enter the Meadow House Hospice main entrance.
- Meadow House Hospice - Palliative Care Ward is approximately 15m from the Meadow House Hospice main entrance.
- Enter via the Meadow House Hospice main entrance.
- Proceed straight ahead down the corridor until you reach the Meadow House Hospice - Palliative Care Ward entrance.
- Internally the most accessible route has step-free level access and doors permanently held open.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; standard toilets.
- View more information on getting to and around the hospital (opens new tab).
Parking (Meadow House Hospice)
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Car Park
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- The car park is located to the front and left sides of Meadow House Hospice.
- The car park is open air/surface.
- The car park surface consists of concrete.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the building.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 131cm.
- The height of the hand sanitiser is 116cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 140cm.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 121cm.
- The second set of doors have a low visual contrast.
Reception (Meadow House Hospice)
- The reception is located to the right as you enter the Meadow House Hospice main entrance.
- The distance from the Meadow House Hospice main entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 113cm.
- There is a lowered section at the desk.
- The height of the lowered section is 73cm.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
Ward (Meadow House Hospice - Palliative Care Ward)
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Ward Information
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- This is a shared ward.
- There are 15 side rooms available.
- There are 15 beds in total on the ward.
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Location and Access
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- There is written text signage on or near the door.
- There is step-free level access into this ward.
- The height of the hand sanitiser is 118cm.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The doors open towards you.
- The width of the opening is 88cm.
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Getting Around
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- There is step-free level access throughout.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Lighting levels vary due to the size of the space.
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Reception / Nurses' Station
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- The height of the desk is 78cm.
- There is not a lowered section at the desk.
- The desk has patterned/distracting backgrounds.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
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Facilities and Services
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- Seating available on the ward includes: armchairs, sofas, riser recliner chairs and high stools.
- The hoist is mobile.
- There is a relatives' room for the ward.
- The following facilities are available for patients: a toilet with adaptations, standard toilets and a washroom.
- The following facilities are available for visitors: a toilet with adaptations and standard toilets.
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Visiting Hours
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- There are no set visiting times, please contact the ward in advance.
- View information on visiting times (opens new tab).
Toilet and Changing Facilities (Patients)
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Toilet Facilities
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- Toilets with adaptations are located to the left as you enter Meadow House Hospice and also within bedrooms.
- The shared step-free standard toilet facilities are located on the left side of the corridor as you enter Meadow House Hospice.
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located on the left side of the corridor as you enter Meadow House Hospice.
Toilet and Changing Facilities (Visitors)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located prior to the ward entrance, to the left as you enter Meadow House Hospice.
- The toilet with adaptations has a left hand transfer space.
- The shared step-free standard toilet facilities are located on the left side of the corridor as you enter Meadow House Hospice and within the Visitor's Room.
Room (The Lime Room)
- The room is located on the right just before the Meadow House Hospice - Palliative Care Ward entrance.
- The distance from the Meadow House Hospice main entrance is 15m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs and riser recliner chairs.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Lounge (Visitor's Room)
- The lounge is located at the end of the Meadow House Hospice - Palliative Care Ward corridor and on the right.
- There is step-free level access into the lounge.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 85cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the lounge includes: armchairs, sofas and high stools.
- Furniture available in the lounge includes: coffee tables and high tables.
- Some tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is a TV with subtitles.
- Lighting levels were low at the time of the survey.
- There is a wash basin in the Visitor's Room at a height of 95cm.
Entrance (Conservatory and Garden)
- This entrance is located along the Meadow Hospice House - Palliative Care Ward corridor.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors open away from you.
- The width of the opening is 158cm.
- The doors have a high visual contrast.
Lounge (Conservatory and Garden)
- The lounge is located directly ahead after the Conservatory and Garden entrance.
- There is step-free level access into the lounge.
- There are double manual doors with a low visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request .
- The doors open inwards.
- The width of the opening is 68cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- Seating available in the lounge includes: armchairs and sofas.
- Furniture available in the lounge includes: coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no TV.
- Lighting levels vary due to the use of large glazed walls.
Exit (To Garden)
- The exit area is not clearly signed.
- There is step-free level access at the exit.
- There are double manual doors at this exit, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors are permanently held open.
- The width of the opening is 73cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you exit.
Outdoor Spaces (Garden)
- Outdoor areas consist of concrete or tarmac, grass and bonded gravel.
- There are footpaths throughout.
- The majority of the paths are not wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
- The paths have narrow gaps.
Bedroom and Ensuite with Adaptations (Bedroom 9)
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Bedroom Access
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- The bedroom surveyed is located at the end of the Meadow House Hospice - Palliative Care Ward corridor and to the left.
- The most accessible route to the bedroom has step-free level access.
- There is step-free level access into the bedroom.
- There is written text and numbered signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 85cm.
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Bedroom Features
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- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- Some flooring is shiny and patterned.
- The following is available in this bedroom: an armchair, a height adjustable bed, bedside plug sockets, a desk and a TV with subtitles.
- There is a push button emergency alarm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a high visual contrast.
- The width of the door opening to the ensuite is 88cm.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 186cm (width) x 130cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a spatula flush on the right as you face the toilet.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a low visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the right as you face the toilet.
- The dropdown rail has a low visual contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 124cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 84cm from the floor.
- The wash basin has a lever tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 127cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The ensuite has a pedal bin.
- There is one coat hook.
- The coat hook is 176cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- There is a towel dispenser at a height of 125cm.
Bathroom with Adaptations (Toilet and Shower)
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Location and Access
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- The bathroom surveyed is located to the left and along the corridor after you enter the Meadow House Hospice main entrance.
- The distance from the Meadow House Hospice main entrance is 8m.
- The most accessible route to the bathroom has step-free level access and doors permanently held open.
- There is step-free level access into the bathroom.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 250cm (width) x 261cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 93cm (from the side of the toilet pan).
- There is a wall sensor flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 84cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 79cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 93cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 120cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The bathroom has a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 153cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The bathroom has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are grab rails for the shower.
- The shower grab rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located ahead and to the left as you enter the Meadow House Hospice main entrance.
- The distance from the Meadow House Hospice main entrance is 6m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens both ways and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 149cm (width) x 202cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 43cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 120cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 118cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 180cm from the floor.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
