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OPRAC/Frailty

Ealing Hospital, Uxbridge Road, Southall, Middlesex, UB1 3HW

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Access Guide

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Getting To (OPRAC/Frailty)

Parking (Blue Badge Bays)

  • Car Park View
    • The car park is located to the right hand side of the hospital, next to the Main Entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 249cm (width) x 426cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 131cm.
    • The nearest designated bay is 24m from the Main Entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope, uneven surfaces and narrow walkways.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Entrance)

  • This entrance is located to the side of the hospital, diagonally to the left as you face the Blue Badge bays.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with a handrail on the left going up.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 126cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 130cm.
  • The second set of doors have a low visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • The second ramp is located between the first and second sets of doors at the entrance.
  • This entrance brings you onto Level 2 of the hospital. .

Lift (Blue Wing Lifts)

  • The lift surveyed is located in the centre of the Blue Wing, straight ahead and on your left as you enter the hospital through the Main Entrance.
  • The distance from the Main Entrance is 43m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • Levels 1, 2, 3, 4, 5, 6, 7, 8, 9 and 10 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 94cm.
  • The internal dimensions of the lift are 201cm (width) x 158cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Entrance (EACU/OPRAC/FRAILTY)

  • This entrance is located on Level 1 of the Blue Wing, opposite the Blue Wing Lifts.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 109cm.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 161cm.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 103cm.

Department / Service (OPRAC/Frailty)

  • Location and Access View
    • OPRAC/Frailty is located on Level 1 of the Blue Wing.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area which varies depending on the time of day.
    • Wayfinding signage is not provided.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 3 consultation/medical rooms available.
    • Seating available in this area includes: chairs without armrests.
    • The seating is fixed.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a washroom.
    • The nearest toilet with adaptations is located on Level 2 of the Blue Wing.

Reception (OPRAC/Frailty)

  • The reception is located ahead and to the left as you enter the EACU/OPRAC/FRAILTY entrance.
  • The distance from the EACU/OPRAC/FRAILTY entrance is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 72cm.
  • The reception has glazed screens and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Treatment Area 5)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Treatment Area 5.
  • The room is located opposite the OPRAC/Frailty reception.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 134cm.
  • The width of the opening is 148cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and armchairs.
  • Furniture available in the room includes: height adjustable tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Consultation Room 3)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Consultation Room 3.
  • The room is located to the left after passing the OPRAC/Frailty reception.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Bathroom with Adaptations (Male - Toilet and Shower)

  • Location and Access View
    • The bathroom surveyed is located opposite the Discharge Lounge.
    • The distance from the EACU/OPRAC/FRAILTY entrance is 20m.
    • The most accessible route to the bathroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 241cm (width) x 310cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 113cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 120cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a pedal bin.
    • There are no coat hooks.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The bathroom has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is a flip-down shower seat.
    • The shower seat is 52cm from the floor.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.