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Orthopaedics / Fracture Clinic

Ealing Hospital, Uxbridge Road, Southall, Middlesex, UB1 3HW

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Access Guide

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Getting To (Orthopaedics / Fracture Clinic)

Parking (Blue Badge Bays)

  • Car Park View
    • The car park is located to the right hand side of the hospital, next to the Main Entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 249cm (width) x 426cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 131cm.
    • The nearest designated bay is 24m from the Main Entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope, uneven surfaces and narrow walkways.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Entrance)

  • This entrance is located to the side of the hospital, diagonally to the left as you face the Blue Badge bays.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with a handrail on the left going up.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 126cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 130cm.
  • The second set of doors have a low visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • The second ramp is located between the first and second sets of doors at the entrance.
  • This entrance brings you onto Level 2 of the hospital.

Lift (Maternity Wing Lift)

  • The lift surveyed is located within the Maternity Wing, to the right and right again as you enter the hospital through the Main Entrance.
  • The distance from the Main Entrance is 32m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • Levels 1, 2 and 3 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 146cm (width) x 267cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.

Department / Service (Orthopaedics / Fracture Clinic)

  • Location and Access View
    • Orthopaedics / Fracture Clinic is located on Level 3 of the Maternity Wing.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is a buzzer at a height of 110cm.
    • There is a key fob/card reader at a height of 118cm.
    • There are double automatic doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 173cm.
    • There is a push pad or push button to exit at a height of 121cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Facilities and Services View
    • There are 9 consultation/medical rooms available.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (Orthopaedics / Fracture Clinic)

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • Toilets with adaptations are located on the left as you Orthopaedics / Fracture Clinic, off the reception area (2 toilets), and in the children's waiting area.
    • The transfer space varies between left and right in the toilets with adaptations.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations in the children's waiting area.

Reception (Orthopaedics / Fracture Clinic)

  • The reception is located ahead and to the left from the Orthopaedics / Fracture Clinic entrance.
  • The distance from Orthopaedics / Fracture Clinic entrance is 15m.
  • The most accessible route to reception has doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 106cm to 122cm from the floor.
  • The touchscreens are in the corridor immediately through the Orthopaedics / Fracture Clinic entrance.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.

Seating Area (Waiting Area)

  • Location and Access View
    • The waiting area is to the left of the reception desk.
    • The most accessible route has step-free level access and doors permanently held open.
    • There is step-free level access into this area.
    • The width of the opening is 160cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some chairs are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Seating Area (Children's Waiting Area)

  • Location and Access View
    • The children's waiting area is to the left from the reception desk, through the main waiting area.
    • The most accessible route has step-free level access and doors permanently held open.
    • There is step-free level access into this area.
    • There are double manual doors with a low visual contrast.
    • The doors open towards you.
    • The width of the opening is 156cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • The chairs are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Consultation / Medical Room (Treatment Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Treatment Room.
  • The room is located to the left of the reception desk.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 132cm.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • The tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Consultation / Medical Room (Clinic Room)

  • There are 8 consultation/medical rooms available.
  • The room surveyed was; Clinic Room 4.
  • The room is located opposite the reception desk.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 135cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 187cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Children's Waiting Area - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the children's waiting area.
    • The distance from Orthopaedics/Fracture Clinic entrance is 40m.
    • The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 169cm (width) x 284cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 100cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 89cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 118cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 98cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.