Access Guide
Getting To (Discharge Lounge)
- The most accessible route from the Blue Badge parking bays in the Multi Storey Car Park - P1 has slight ramps or slopes, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab).
- Access to the Discharge Lounge is via the main entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- The Discharge Lounge is located on Level 4 of the Ward Block.
- The Discharge Lounge is approximately 171m from the main entrance.
- Enter the hospital via the main entrance.
- Turn left at the main hospital reception, then turn right.
- Proceed straight ahead along the corridor until you reach the Ward Block Lifts - 1A, 1B and 1C.
- Turn right just before the lifts.
- The Discharge Lounge is then located on your right.
- Internally the most accessible route has step-free level access and doors permanently held open.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Northwick Park Hospital - Multi-Storey Car Park - P1)
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Car Park
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- The car park is located in front of the main hospital building.
- The car park is multi-storey.
- The car park surface consists of tarmac and concrete.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 220cm (width) x 456cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 90cm.
- The nearest designated bay is 67m from the main entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes, bollards and a pedestrian crossing.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is restricted to 6 hours.
- Clearly presented parking signs are available.
- Payment machines are located on Level G and 1 of the multi-storey car park.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 246cm (width) x 460cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require an app.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located in front of the lift lobby on Level 1.
Entrance (Main Entrance)
- This entrance is located at the front of the main hospital building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is an intercom at a height of 124cm.
- The height of the hand sanitiser is 120cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 141cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 130cm.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 133cm.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
- This entrance gives access to Level 4 of the main hospital building.
Department / Service (Discharge Lounge)
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Location and Access
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- The Discharge Lounge is located on Level 4 of the Ward Block.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- The height of the hand sanitiser is 123cm.
- There are double manual doors with a high visual contrast.
- The doors open away from you.
- The width of the opening is 142cm.
- One door is permanently held open.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open and narrow walkways.
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- There may be background noise in this area.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and bariatric chairs with armrests.
- Furniture available in this area includes: coffee tables, height adjustable tables and desks.
- Some tables are fixed.
- There is not a hearing assistance system.
- The hoist is mobile.
- The nearest toilet with adaptations is located on Level 4 of the Ward Block.
Reception (Discharge Lounge)
- The reception is located to the right as you enter the Discharge Lounge.
- The distance from the Discharge Lounge entrance is 7m.
- There is step-free level access to reception.
- The height of the reception desk is 100cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There may be background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The route to access reception may be reduced to under 120cm wide if there are several patient beds in the area.
Lounge (Discharge Lounge)
- The lounge is located immediately ahead as you enter through the Discharge Lounge entrance.
- There is step-free level access into the lounge.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- Seating available in the lounge includes: chairs with armrests, chairs without armrests, armchairs and bariatric chairs with armrests.
- Furniture available in the lounge includes: coffee tables, height adjustable tables and desks.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no TV.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.