Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Florence Ward

Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Florence Ward)

Parking (Maternity - Blue Badge Holders and Drop-Off Only)

  • Car Park View
    • The car park is located at the front of the main hospital building and to the right of the Maternity entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 378cm (width) x 572cm (depth).
    • There are no hatched/marked zones.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 11m from the Maternity entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located opposite the Maternity entrance.
    • There are 4 designated drop-off spaces that allows for 30 minutes waiting time.
    • Two of the spaces are for blue badge holders and two are for standard parking.

Entrance (Maternity)

  • This entrance is located to the front left side as you face the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 131cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 142cm.
  • The second set of doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 89cm.
  • The height of the intercom at the second set of doors is 135cm.
  • There is step-free level access as you enter.
  • This entrance gives access to Level 4 of Maternity.

Lift (Lift 2AA and 2AB - Maternity)

  • The lift surveyed is located to the right and then left as you enter via the Maternity entrance.
  • The distance from the Maternity entrance is 14m.
  • The most accessible route to the lift has step-free level access.
  • Levels 4, 5, 6 and 7 of Maternity are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 129cm.
  • The internal dimensions of the lift are 142cm (width) x 250cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.
  • At the time of survey, lift 2AB was out of service.

Ward (Florence Ward)

  • Ward Information View
    • This is a postnatal and antenatal ward.
    • This is a female only ward.
    • There are 4 bays available.
    • There are 15 side rooms available.
    • There are 20+ beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 151cm.
    • The height of the hand sanitiser is 126cm.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 174cm.
    • There is a push pad or push button to exit at a height of 124cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is not provided.
    • Lighting levels vary due to the size of the space.
  • Reception / Nurses' Station View
    • The height of the desk is 106cm.
    • There is not a lowered section at the desk.
    • The desk has windows and glazed screens.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs without armrests and armchairs.
    • There is not a hearing assistance system.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: toilets with adaptations and washrooms.
    • The following facilities are available for visitors: a toilet with adaptations.
  • Visiting Hours View

Toilet and Changing Facilities (Florence Ward - Patient Toilets)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located along the Florence Ward corridor next to Side Rooms 9 and 11.
    • All toilets with adaptations have a left hand transfer space.
  • Washroom and Shower Facilities View
    • The washroom facilities which have adaptations are located within 6 of the side rooms and along the right and left corridors of Florence Ward.
    • Standard shower facilities are located along the left hand corridor of Florence Ward, next to Bed 28.

Toilet and Changing Facilities (Florence Ward - Visitor Toilets)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located along the right hand corridor of Florence Ward, next to side room 12 .
    • The toilet with adaptations has a right hand transfer space.

Bedroom and Ensuite with Adaptations (Heather Room)

  • Bedroom Access View
    • The bedroom surveyed is located on the right as you enter Florence Ward.
    • The most accessible route to the bedroom has step-free level access.
    • There is step-free level access into the bedroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 87cm.
  • Bedroom Features View
    • The bedroom has a single bed.
    • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
    • The flooring is shiny.
    • The following is available in this bedroom: an armchair, a height adjustable bed, wardrobes for seated users, bedside plug sockets, a medication fridge, a TV with subtitles and a flashing fire alarm.
    • There is a push button emergency alarm.
    • Lighting levels vary due to the size of the space.
    • This bedroom does not have an adjoining room.
    • There is a second door to enter the side room with an opening width of 87cm.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens inwards and has a high visual contrast.
    • The width of the door opening to the ensuite is 86cm.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 328cm (width) x 140cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 153cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 119cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 87cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 108cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The ensuite has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 165cm from the floor.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The ensuite has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There is a grab rail and a dropdown rail for the shower.
    • The shower grab rail has a high visual contrast.
    • The shower dropdown rail has a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.

Kitchen (Patient Kitchen)

  • The kitchen is located along the left hand corridor of the Florence Ward and to the left.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 69cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The work surface is 93cm from the floor.
  • A lowered work surface is not available.
  • Under counter cupboards are available.
  • The sink is 93cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a fridge and a freezer.
  • Lighting levels were even at the time of the survey.

Seating Area (Discharge Area)

  • Location and Access View
    • The discharge area is located at the end of the Florence Ward corridor, to the right of the nurses' station.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • The width of the opening is 123cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Bathroom with Adaptations (Patient Shower and Toilet)

  • Location and Access View
    • The bathroom surveyed is located along the right hand corridor of Florence Ward, opposite C Bay.
    • The most accessible route to the bathroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 91cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 312cm (width) x 195cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the right as you face the toilet.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the left as you face the toilet.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the right as you face the toilet.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 80cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 118cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 131cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a full length mirror.
    • There is no shelf.
    • The bathroom has a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 130cm and 178cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • The bathroom has a shower cubicle.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There is a grab rail for the shower.
    • The shower grab rail has a high visual contrast.
    • The height of the step into the shower cubicle is 8cm.

Standard Bathroom (Patient Shower Room)

  • The bathroom surveyed is located along the left corridor of the Florence Ward and to the left, next to Bed 28.
  • The most accessible route to the bathroom has step-free level access and doors permanently held open.
  • There is step-free level access into the bathroom.
  • The bathroom door opens inwards and has a high visual contrast.
  • The width of the door opening is 92cm.
  • Internally the door has a high visual contrast.
  • The dimensions of the bathroom are 336cm (width) x 194cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a lever mixer tap.
  • The soap dispenser has a high visual contrast.
  • The towel dispenser has a high visual contrast.
  • Additional features include: a mirror, coat hooks, a shelf and an emergency alarm.
  • The bathroom has a pedal bin and a clinical waste bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The bathroom has a shower cubicle.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is no shower seat.
  • There is a grab rail for the shower.
  • The height of the step into the shower is 19cm.

Toilet with Adaptations (Patient Toilet - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the right hand corridor of the Florence Ward and on the left, next to Side Room 11.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 69cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 245cm (width) x 140cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 107cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 82cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 85cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 124cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 165cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (Visitor Toilet - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the right hand corridor of Florence Ward and to the left, next to Side Room 12.
    • The distance from the Florence Ward entrance is 24m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 69cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 245cm (width) x 140cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 124cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 82cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 124cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 166cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.