Access Guide
Getting To (Galen Unit)
- The most accessible route from the Blue Badge parking bays in the Multi Storey Car Park - P1 has slight ramps or slopes, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab).
- Access to the Galen Unit is via the main entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- The Galen Unit is located on Level 7 of the Ward Block.
- The Galen Unit is approximately 5m from the Ward Block Lifts - 1A, 1B and 1C.
- Enter the hospital via the main entrance.
- Turn left at the main hospital reception and then turn right.
- Proceed straight ahead along the corridor, until you reach the Ward Block Lifts - 1A, 1B and 1C to the right.
- Take one of the lifts to Level 7.
- Exit the lift, turn right, and the entrance to the Galen Unit is ahead.
- Internally the most accessible route has step-free level access, a lift and doors permanently held open.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Northwick Park Hospital - Multi-Storey Car Park - P1)
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Car Park
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- The car park is located in front of the main hospital building.
- The car park is multi-storey.
- The car park surface consists of tarmac and concrete.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 220cm (width) x 456cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 90cm.
- The nearest designated bay is 67m from the main entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes, bollards and a pedestrian crossing.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is restricted to 6 hours.
- Clearly presented parking signs are available.
- Payment machines are located on Level G and 1 of the multi-storey car park.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 246cm (width) x 460cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require an app.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located in front of the lift lobby on Level 1.
Entrance (Main Entrance)
- This entrance is located at the front of the main hospital building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is an intercom at a height of 124cm.
- The height of the hand sanitiser is 120cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 141cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 130cm.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 133cm.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
- This entrance gives access to Level 4 of the main hospital building.
Lift (Lift 1A, 1B and 1C - Ward Block)
- The lift surveyed is located to the rear of the main hospital building and on the right, within the Ward Block.
- The distance from the main entrance is 97m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- Levels 2, 3, 4, 5, 6, 7, 8, 9 and 10 of the Ward Block are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 127cm.
- The internal dimensions of the lift are 170cm (width) x 246cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There are other lifts available at this location which are of a similar size.
Department / Service (Galen Unit)
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Location and Access
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- The Galen Unit is located on Level 7 of the Ward Block.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is a buzzer at a height of 111cm.
- There is a key fob/card reader at a height of 115cm.
- The height of the hand sanitiser is 132cm.
- There are double automatic doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 144cm.
- There is a push pad or push button to exit at a height of 117cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- There are 9 consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- The seating is fixed.
- There is not a hearing assistance system.
- The following facilities are available for patients: toilets with adaptations.
Toilet and Changing Facilities (Galen Unit)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the right as you enter, and at the end of the clinic area corridor, on the left.
- The transfer space varies between left and right in the toilets with adaptations.
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Changing Places and Changing Facilities
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- Standard changing facilities are located along the clinic area corridor.
Reception (Galen Unit)
- The reception is located to the left as you enter.
- The distance from the Galen Unit entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 113cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- The seating is fixed.
Seating Area (Green Area)
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Location and Access
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- The waiting area is ahead along the main department corridor, on the right.
- The most accessible route has step-free level access and doors permanently held open.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door has an open extension leaf.
- The door is permanently held open.
- The width of the opening is 116cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- The chairs are fixed.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Changing Area (Visitor Change)
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Changing Area
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- The male changing area was surveyed.
- The changing area is located along the clinic area corridor, on the right.
- The distance from the Galen Unit entrance is 20m.
- The most accessible route to the changing area has step-free level access and doors permanently held open.
- There is step-free level access into the changing area.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: changing cubicles and lockers.
- There are lockers at a suitable height for a wheelchair user.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The door into each changing cubicle is 60cm wide.
- Each changing cubicle contains a pull cord emergency alarm.
- There is bench seating in each cubicle.
Consultation / Medical Room (Clinic Room)
- There are 4 consultation/medical rooms available.
- The room surveyed was; Clinic Room B.
- The room is located along the clinic area corridor, on the right.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 131cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Consultation / Medical Room (Vascular Imaging Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Vascular Imaging Room.
- The room is located along the main department corridor, on the left after reception.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 130cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens outwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Consultation / Medical Room (Treatment Room)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Treatment Room 1.
- The room is located along the clinic area corridor, on the right.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 132cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Recovery Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Recovery Room.
- The room is located near the end of the clinic area corridor, on the right.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 130cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door is permanently held open.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and armchairs.
- Furniture available in the room includes: coffee tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Visitor WC - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the right as you enter the Galen Unit.
- The distance from the Galen Unit entrance is 3m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 96cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 180cm (width) x 190cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 111cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 122cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 125cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There is one coat hook.
- The coat hook is 168cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
