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Jenner Ward and The Jim Raferty Coronary Care Unit

Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ

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Access Guide

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Getting To (Jenner Ward and The Jim Raferty Coronary Care Unit)

  • The most accessible route from the Blue Badge parking bays in the Multi Storey Car Park - P1 has slight ramps or slopes, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
  • View further information about parking at the hospital (opens new tab).
  • Access to the Jenner Ward and The Jim Raferty Coronary Care Unit is via the main entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • The Jenner Ward and The Jim Raferty Coronary Care Unit is located on Level 9 of the Ward Block.
  • The Jenner Ward and The Jim Raferty Coronary Care Unit is approximately 5m from the Ward Block Lifts - 1A, 1B and 1C.
  • Enter the hospital via the main entrance.
  • Turn left at the main hospital reception and then turn right.
  • Go straight ahead along the corridor, until you reach the Ward Block Lifts - 1A, 1B and 1C to the right.
  • Take one of the lifts to Level 9.
  • Exit the lift, turn right, and the entrance to the Jenner Ward and The Jim Raferty Coronary Care Unit is ahead.
  • Internally the most accessible route has step-free level access, a lift and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Northwick Park Hospital - Multi-Storey Car Park - P1)

  • Car Park View
    • The car park is located in front of the main hospital building.
    • The car park is multi-storey.
    • The car park surface consists of tarmac and concrete.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 456cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 90cm.
    • The nearest designated bay is 67m from the main entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes, bollards and a pedestrian crossing.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 6 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located on Level G and 1 of the multi-storey car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Electric Vehicle Charging Points View
    • There are 6 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 246cm (width) x 460cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require an app.
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the lift lobby on Level 1.

Entrance (Main Entrance)

  • This entrance is located at the front of the main hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 124cm.
  • The height of the hand sanitiser is 120cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 141cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 130cm.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 133cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to Level 4 of the main hospital building.

Lift (Lift 1A, 1B and 1C - Ward Block)

  • The lift surveyed is located to the rear of the main hospital building and on the right, within the Ward Block.
  • The distance from the main entrance is 97m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • Levels 2, 3, 4, 5, 6, 7, 8, 9 and 10 of the Ward Block are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 127cm.
  • The internal dimensions of the lift are 170cm (width) x 246cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Ward (Jenner Ward)

  • Ward Information View
    • This is a cardiology ward.
    • This is a shared ward.
    • There are 6 bays available.
    • There are 6 side rooms available.
    • There are 20+ beds in total on the ward.
    • There is 1 consultation/medical room available.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is a buzzer at a height of 144cm.
    • There is a key fob/card reader at a height of 135cm.
    • The height of the hand sanitiser is 120cm.
    • There are double automatic doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 157cm.
    • There is a push pad or push button to exit at a height of 126cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Reception / Nurses' Station View
    • The height of the desk is 111cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 75cm.
    • The desk has patterned/distracting backgrounds.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The following facilities are available for visitors: a washroom.
  • Visiting Hours View

Toilet and Changing Facilities (Jenner Ward - Patients)

Room (Relatives' Room/Day Room)

  • The room is located towards the end of the ward corridor, on the right.
  • The distance from the ward entrance is 25m.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 95cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, armchairs and sofas.
  • Furniture available in the room includes: height adjustable tables.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Bathroom with Adaptations (Visitors - Relatives Room)

  • Location and Access View
    • The bathroom surveyed is located in the Relatives' Room.
    • The distance from the ward entrance is 25m.
    • The most accessible route to the bathroom has step-free level access, manual doors and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 166cm (width) x 169cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the right as you face the toilet.
    • There is a horizontal grab rail on the left as you face the toilet.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is no dropdown rail for the toilet.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 121cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 109cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.

Bathroom with Adaptations (Bay A - Shower and Toilet)

  • Location and Access View
    • The bathroom surveyed is located in Bay A.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 195cm (width) x 297cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 164cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 86cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 122cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a shower seat.
    • The shower seat is 56cm from the floor.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.

Bathroom with Adaptations (Ward Corridor - Shower and Toilet)

  • Location and Access View
    • The bathroom surveyed is located along the ward corridor on the left, opposite E Bay.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 196cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the right as you face the toilet.
    • There are horizontal grab rails on both sides of the toilet.
    • The horizontal grab rails have a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is no dropdown rail for the toilet.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 87cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 104cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 129cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a shower seat.
    • The shower seat is 45cm from the floor.