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Neonatal Unit

Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ

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Access Guide

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Getting To (the Neonatal Unit)

Parking (Maternity - Blue Badge Holders and Drop-Off Only)

  • Car Park View
    • The car park is located at the front of the main hospital building and to the right of the Maternity entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 378cm (width) x 572cm (depth).
    • There are no hatched/marked zones.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 11m from the Maternity entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located opposite the Maternity entrance.
    • There are 4 designated drop-off spaces that allows for 30 minutes waiting time.
    • Two of the spaces are for blue badge holders and two are for standard parking.

Entrance (Maternity)

  • This entrance is located to the front left side as you face the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 131cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 142cm.
  • The second set of doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 89cm.
  • The height of the intercom at the second set of doors is 135cm.
  • There is step-free level access as you enter.
  • This entrance gives access to Level 4 of Maternity.

Lift (Lift 2AA and 2AB - Maternity)

  • The lift surveyed is located to the right and then left as you enter via the Maternity entrance.
  • The distance from the Maternity entrance is 14m.
  • The most accessible route to the lift has step-free level access.
  • Levels 4, 5, 6 and 7 of Maternity are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 129cm.
  • The internal dimensions of the lift are 142cm (width) x 250cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.
  • At the time of survey, lift 2AB was out of service.

Ward (Neonatal Unit)

  • Ward Information View
    • This is a shared ward.
    • There are 5 bays available.
    • There are 20+ beds in total on the ward.
    • There is 1 consultation/medical room available.
    • There is one Neonatal ITU bay, 2 Special Care Baby Unit bays, 1 Isolation Room and 1 Transitional Care Unit bay.
    • There are 2 parent bedrooms available.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 120cm.
    • The height of the hand sanitiser is 107cm.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 170cm.
    • There is a push pad or push button to exit at a height of 123cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open and narrow walkways.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Lighting levels vary due to the size of the space.
  • Reception / Nurses' Station View
    • The height of the desk is 110cm.
    • There is not a lowered section at the desk.
    • The desk has windows.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs without armrests.
    • There is not a hearing assistance system.
    • There is not a relatives' room for the ward.
    • The following facilities are available for visitors: a standard toilet and washrooms.
    • The nearest toilet with adaptations for visitors is located on Level 4 of Maternity.
  • Visiting Hours View

Toilet and Changing Facilities (Neonatal Unit - Visitor Facilities)

Standard Bedroom and Ensuite (Parent Bedroom - Room 2)

  • Bedroom Access View
    • The bedroom surveyed is located to the right as you enter the Neonatal Unit, along the corridor to the rear, on the left.
    • The distance from the Neonatal Unit entrance is 25m.
    • The most accessible route to the bedroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bedroom.
    • There is written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 87cm.
  • Bedroom Features View
    • The bedroom has a double bed.
    • The top of the mattress is 58cm from the floor.
    • The space under the bed is 5cm from the floor.
    • There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
    • Some flooring is shiny.
    • The following is available in this bedroom: a chair with armrests, a chair without armrests, bedside plug sockets, a desk, a medication fridge and a flashing fire alarm.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens outwards and has a high visual contrast.
    • The width of the door opening is 80cm.
    • Internally the door has a high visual contrast.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 165cm (width) x 207cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
    • The wash basin has a lever mixer tap.
    • The toilet roll holder has a high visual contrast.
    • The soap dispenser has a medium visual contrast.
    • The towel dispenser has a high visual contrast.
    • Additional features include: a mirror, a coat hook, a shelf and an emergency alarm.
    • The ensuite has a pedal bin.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The ensuite has a shower with a step.
    • There is an adjustable shower head which can also be detached.
    • There is no shower seat.
    • The height of the step into the shower is 20cm.

Consultation / Medical Room (Procedure Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Procedure Room.
  • The room is located to the right as you enter the Neonatal Unit.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 120cm.
  • There is a single manual door with a high visual contrast.
  • The door has an open extension leaf.
  • The door open inwards.
  • The width of the opening is 115cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 80cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Lounge (Parents Sitting Room)

  • The lounge is located along the corridor to the left of the ward reception, to the rear and on the left.
  • There is step-free level access into the lounge.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: armchairs, benches and stools.
  • Furniture available in the lounge includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no TV.
  • Lighting levels vary due to the use of large glazed walls.

Parent and Baby Room / Feeding Room (Milk Expressing Room)

  • The room surveyed is located along the corridor to the left of the ward reception, to the rear and on the left.
  • The distance from the Neonatal Unit entrance is 26m.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is step-free level access into the room.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • Internally the door has a high visual contrast.
  • There is a wash basin, a paper towel dispenser and an assistance bell in the room.
  • The wash basin has a lever mixer tap.
  • The room has a pedal bin.
  • Seating available in the room includes: benches.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The height of the counter is 92cm.
  • The height of the microwave controls are between 129cm-145cm.

Bathroom with Adaptations (Transitional Care Unit - Shower and Toilet)

  • Location and Access View
    • The bathroom surveyed is located opposite the Transitional Care Unit bay.
    • The distance from the Neonatal Unit entrance is 27m.
    • The most accessible route to the bathroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 335cm (width) x 155cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 162cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 60cm (from the side of the toilet pan).
    • There is a spatula flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the right as you face the toilet.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 91cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 89cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 133cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a pedal bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.

Standard Toilet Facilities (Parents and Visitors)

  • The shared standard toilet facilities were surveyed.
  • The toilet is located immediately to the right as you enter the Neonatal Unit.
  • The distance from the Neonatal Unit entrance is 4m.
  • The most accessible route has step-free level access and narrow walkways.
  • There is step-free level access into the toilet.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 76cm.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.