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Orthotics Department

Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ

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Access Guide

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Getting To (Orthotics Department)

  • The most accessible route from the Blue Badge parking bays in the Multi-Storey Car Park - P1 has slight ramps or slopes, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
  • View further information about parking at the hospital (opens new tab).
  • Access to the Orthotics Department is via the main entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • The Orthotics Department is located on Level 3 of the main hospital building.
  • The Orthotics Department is approximately 7m from the Outpatients lift .
  • Enter the hospital via the main entrance.
  • Turn right and enter Main Outpatients.
  • Continue through the Main Outpatients seating area.
  • The Outpatients lift is located to the left of the Main Outpatients Reception.
  • Take the Outpatients lift to Level 3.
  • Exit the lift and head all the way round to the left.
  • The entrance to the Orthotics Department is located ahead.
  • Internally the most accessible route has step-free level access, a lift and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Northwick Park Hospital - Multi-Storey Car Park - P1)

  • Car Park View
    • The car park is located in front of the main hospital building.
    • The car park is multi-storey.
    • The car park surface consists of tarmac and concrete.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 456cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 90cm.
    • The nearest designated bay is 67m from the main entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes, bollards and a pedestrian crossing.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 6 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located on Level G and 1 of the multi-storey car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Electric Vehicle Charging Points View
    • There are 6 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 246cm (width) x 460cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require an app.
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the lift lobby on Level 1.

Entrance (Main Entrance)

  • This entrance is located at the front of the main hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 124cm.
  • The height of the hand sanitiser is 120cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 141cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 130cm.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 133cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to Level 4 of the main hospital building.

Entrance (Main Outpatients)

  • This entrance is located on Level 4 of the main hospital building.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 208cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.

Lift (Lift 5A - Main Outpatients)

  • The lift surveyed is located to the rear of the Main Outpatients area.
  • The distance from the main entrance is 30m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • Levels 3, 4 and 5 of the Main Outpatients area are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 125cm.
  • The internal dimensions of the lift are 155cm (width) x 234cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Department / Service (Orthotics Department )

  • Location and Access View
    • The Orthotics Department is located on Level 3 of the main hospital building, within Main Outpatients.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is a buzzer at a height of 125cm.
    • There is a key fob/card reader at a height of 115cm.
    • There is a single manual door with a low visual contrast.
    • The door is permanently held open.
    • The width of the opening is 84cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There is 1 consultation/medical room available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a toilet with adaptations.

Reception (Orthotics Admin Room and Reception )

  • The reception is located to the left along the Orthotics Department corridor .
  • The distance from the Orthotics Department entrance is 2m.
  • The most accessible route to reception has doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 85cm.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Seating Area (Orthotics and PUVA Waiting Area)

  • Location and Access View
    • The waiting area is located all the way round to the left from the lift on Level 3, to the right of the entrance to the Orthotics Department.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There is a single manual door with a low visual contrast.
    • The door is permanently held open.
    • The width of the opening is 84cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some chairs are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Orthotics Clinic Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Orthotics Clinic Room.
  • The room is located at the end of the department corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 116cm.
  • There is a single manual door with a low visual contrast.
  • The door opens inwards.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 186cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located off the Level 3 lift lobby, to the left from the Outpatients lift.
    • The distance from the Outpatients lift is 3m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 83cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 236cm (width) x 330cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 167cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 104cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 111cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 90cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The key to this toilet is held by the Orthotics Department reception.