Access Guide
Getting To (Paediatric Emergency Department)
- The most accessible route from the Blue Badge parking bays in Car Park 2 has a slight ramp or slope, uneven surfaces, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab).
- Access to the Paediatric Emergency Department is via the Accident and Emergency and Urgent Treatment Centre entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- The Paediatric Emergency Department is located to the right as you enter via the Accident and Emergency and Urgent Treatment Centre entrance.
- The Paediatric Emergency Department is approximately 5m from the Accident and Emergency and Urgent Treatment Centre entrance.
- Enter via the Accident and Emergency and Urgent Treatment Centre entrance.
- The Paediatric Emergency Department is located immediately to the right opposite the shared reception desk.
- Internally the most accessible route has step-free level access.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is not provided.
- The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Car Park 2 - Patient and Visitors)
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Car Park
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- The car park is located to the right hand side of the main hospital building, opposite Accident and Emergency.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 450cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 110cm.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is restricted to 6 hours.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Drop-off Point (Accident and Emergency)
- There is a designated drop-off point available.
- The designated drop-off point is located to the left of the Accident and Emergency and Urgent Treatment Centre entrance .
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Accident and Emergency and Urgent Treatment Centre Entrance)
- This entrance is located to the right of the main hospital building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- The height of the hand sanitiser is 120cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 132cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 136cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
- There is an opening before the two sets of entrance doors which has a width of 201cm.
Counter (Hello Nurse)
- The counter is located immediately to the left as you enter the Accident and Emergency and Urgent Treatment Centre entrance.
- The distance from the Accident and Emergency and Urgent Treatment Centre entrance is 4m.
- There is step-free level access to the counter.
- The height of the counter is 72cm.
- The counter has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: desks.
- This counter is the first point of contact before you visit the Accident and Emergency, Urgent Treatment Centre and Paediatric Emergency Department reception desk.
Reception (Accident and Emergency, Urgent Treatment Centre and Paediatric Emergency Department)
- The reception is located ahead and to the left as you enter the Accident and Emergency and Urgent Treatment Centre entrance.
- The distance from the Accident and Emergency and Urgent Treatment Centre entrance is 6m.
- There is step-free level access to reception.
- The height of the reception desk is 127cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- The seating is fixed.
- This waiting area is for Accident and Emergency and Urgent Treatment Centre patients.
Department / Service (Paediatric Emergency Department)
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Location and Access
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- The Paediatric Emergency Department is located to the right as you enter via the Accident and Emergency and Urgent Treatment Centre entrance.
- View information on opening times.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- The height of the hand sanitiser is 134cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens away from you.
- The width of the opening is 87cm.
- There is a push pad or push button to exit at a height of 118cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There may be background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels vary due to the size of the space.
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Facilities and Services
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- There are 10+ consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Some seating is fixed.
- There is not a hearing assistance system.
- The following facilities are available for patients: toilets with adaptations.
- The hoist can be borrowed from the Accident and Emergency department.
Toilet and Changing Facilities (Paediatric Emergency Department)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located off the Paediatric Emergency Department waiting area and along the Children and Young Persons Observation Unit corridor.
- The transfer space varies between left and right in the toilets with adaptations.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations off the Paediatric Emergency Department waiting area.
Seating Area (Paediatric Emergency Department)
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Location and Access
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- The waiting area is located immediately ahead as you enter the Paediatric Emergency Department.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- Some chairs are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Consultation / Medical Room (Triage Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Triage Room.
- The room is located to the left as you enter the clinical corridor, opposite the nurses station.
- The most accessible route to the room has step-free level access and manual doors.
- There is no signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 132cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The height of the baby change table is 90cm.
Consultation / Medical Room (Paediatric Assessment Cubicle)
- There are 8 consultation/medical rooms available.
- The room surveyed was; Cubicle P2.
- The room is located to the left as you enter the clinical corridor, through the manual doors and on the right.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The width of the opening is 82cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Children's and Young Persons Observation Unit)
- There are 4 consultation/medical rooms available.
- The room surveyed was; Bedroom 1.
- The room is located to the left along the Childrens and Young Persons Observation Unit corridor.
- The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 133cm.
- The width of the opening is 143cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 195cm.
- Seating available in the room includes: sofas.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Consultation / Medical Room (Children's and Young Persons Observation Unit - Treatment/Assessment Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Paediatric Assessment Unit Cubicle 1.
- The room is located to the left along the Children's and Young Persons Observation Unit corridor.
- The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 131cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Toilet with Adaptations (Paediatric Emergency Department Waiting Area - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located off the Paediatric Emergency Department waiting area.
- The distance from the Paediatric Emergency Department entrance is 8m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 160cm (width) x 210cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 93cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 99cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 112cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 91cm.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Children's and Young Persons Observation Unit - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located along the Children's and Young Persons Observation Unit corridor and to the right.
- The distance from the Paediatric Emergency Department entrance is 50m.
- The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 151cm (width) x 237cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 96cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 100cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 106cm and 150cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
