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Physiotherapy

Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ

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Access Guide

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Getting To (Physiotherapy)

Parking (Therapy Services - Blue Badge Holders Only)

  • Car Park View
    • The car park is located to the left side of the main hospital building, near the Therapy Services entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 7 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 22m from the Therapy Services entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Therapy Services)

  • This entrance is located to the left hand side of the main hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • The height of the hand sanitiser is 96cm.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 183cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors .
  • The locked door can be opened on request .
  • The second set of doors are permanently held open.
  • The width of the opening is 194cm.
  • The second set of doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 120cm.
  • There is step-free level access as you enter.
  • This entrance gives access to Level 4 of Therapy Services.

Reception (Therapy Services)

  • The reception is located to the left as you enter via the Therapy Services entrance.
  • The distance from the Therapy Services entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 90cm.
  • There is not a lowered section at the desk.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 100cm to 128cm from the floor.
  • The touchscreen is for physiotherapy patients only to check-in.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables and coffee tables.

Toilet and Changing Facilities (Physiotherapy)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located along the Level 4 Therapy Services main corridor and to the right.
    • All toilets with adaptations have a left hand transfer space.
  • Changing Places and Changing Facilities View
    • Standard changing facilities are located along the Level 4 Therapy Services corridor, opposite Physiotherapy.

Gym (Physiotherapy)

  • The gym is located along the Level 4 Therapy Services corridor and to the left.
  • There is step-free level access into the gym.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens away from you.
  • The width of the opening is 93cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed at specific times.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines and upper body machines where fixed seats can be removed.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels vary due to the size of the space.

Consultation / Medical Room (Consultation Room)

  • There are 10+ consultation/medical rooms available.
  • The room surveyed was; Consultation Room.
  • The room is located at the rear of the physiotherapy gym to the left.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 142cm.
  • The width of the opening is 182cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Standard Changing Room (Physiotherapy - Female)

  • The changing room surveyed is located along the Level 4 Therapy Services corridor, opposite Physiotherapy.
  • The distance from the Therapy Services entrance is 16m.
  • The most accessible route to the changing room has step-free level access and doors permanently held open.
  • There is step-free level access into the changing room.
  • The door opens by sliding and has a high visual contrast.
  • The width of the door opening is 76cm.
  • Internally the door has a high visual contrast.
  • Facilities in the changing room include: a chair/stool, a wash basin and a locker.
  • The wash basin has a lever mixer tap.
  • Additional features include: a full length mirror, a hand dryer and a paper towel dispenser.
  • The towel dispenser has a high visual contrast.
  • The hand dryer has a low visual contrast.
  • The changing room has a pedal bin.
  • Lighting levels were even at the time of the survey.
  • There is a similar male changing room available. .

Toilet with Adaptations (Level 4 - Therapy Services - Female - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the Level 4 Therapy Services main corridor and to the right.
    • The distance from the Therapy Services entrance is 13m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 90cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 148cm (width) x 165cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 65cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 114cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 114cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 110cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 180cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were low at the time of the survey.
    • The width of the entrance into the toilet area is 74cm.

Toilet with Adaptations (Level 4 - Therapy Services - Male - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the Therapy Services main corridor and to the right.
    • The distance from the Therapy Services entrance is 16m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 90cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 148cm (width) x 164cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 68cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 84cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 92cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 111cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 114cm from the floor.
    • There is no emergency alarm.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin.
    • There is one coat hook.
    • The coat hook is 167cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The width of the entrance into the toilet area is 90cm.