Access Guide
Getting To (Rainbow Ward)
- The most accessible route from the Blue Badge parking bays in the Multi Storey Car Park - P1 has slight ramps or slopes, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab).
- Access to the Rainbow Ward is via the main entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- The Rainbow Ward is located on Level 3 of the Ward Block.
- The Rainbow Ward is approximately 28m from the Ward Block Lifts - 1A, 1B and 1C.
- Enter the hospital via the main entrance.
- Turn left at the main hospital reception, then turn right.
- Proceed straight ahead along the corridor, until you reach the Ward Block Lifts - 1A, 1B and 1C.
- Take a lift to Level 3.
- Exit the lift, turn right, then turn right again along the corridor.
- The Rainbow Ward is on your left.
- Internally the most accessible route has step-free level access, a lift, doors permanently held open and automatic doors.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Northwick Park Hospital - Multi-Storey Car Park - P1)
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Car Park
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- The car park is located in front of the main hospital building.
- The car park is multi-storey.
- The car park surface consists of tarmac and concrete.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 220cm (width) x 456cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 90cm.
- The nearest designated bay is 67m from the main entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes, bollards and a pedestrian crossing.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is restricted to 6 hours.
- Clearly presented parking signs are available.
- Payment machines are located on Level G and 1 of the multi-storey car park.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 246cm (width) x 460cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require an app.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located in front of the lift lobby on Level 1.
Entrance (Main Entrance)
- This entrance is located at the front of the main hospital building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is an intercom at a height of 124cm.
- The height of the hand sanitiser is 120cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 141cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 130cm.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 133cm.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
- This entrance gives access to Level 4 of the main hospital building.
Lift (Lift 1A, 1B and 1C - Ward Block)
- The lift surveyed is located to the rear of the main hospital building and on the right, within the Ward Block.
- The distance from the main entrance is 97m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- Levels 2, 3, 4, 5, 6, 7, 8, 9 and 10 of the Ward Block are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 127cm.
- The internal dimensions of the lift are 170cm (width) x 246cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There are other lifts available at this location which are of a similar size.
Entrance (Ward Entrance)
- This entrance is located on Level 3 of the Ward Block.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 135cm.
- The height of the hand sanitiser is 136cm.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 153cm.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 111cm.
Ward (Rainbow Ward)
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Ward Information
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- This is a Paediatric ward.
- This is a shared ward.
- There is 1 bay available.
- There are 8 side rooms available.
- There are 11 beds in total on the ward.
- There is 1 consultation/medical room available.
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Location and Access
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- There is pictorial and written text signage on or near the door.
- There is step-free level access into this ward.
- There is an intercom at a height of 133cm.
- The height of the hand sanitiser is 136cm.
- There are double automatic doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 156cm.
- Please inform a member of staff to exit the ward.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is background noise in this area which varies depending on the time of day.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests, chairs without armrests, armchairs and stools.
- There is not a hearing assistance system.
- There is not a relatives' room for the ward.
- The following facilities are available for patients: a toilet with adaptations and washrooms.
- The following facilities are available for visitors: a toilet with adaptations.
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Visiting Hours
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- There are set visiting times for the ward.
- View information on visiting times (opens new tab).
Toilet and Changing Facilities (Rainbow Ward)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located immediately to the right as you enter the ward.
- The toilet with adaptations has a left hand transfer space.
- The toilet with adaptations is shared between patients and visitors.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the washroom with adaptations in the Day Care Bay.
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located within the Day Care Bay and all side rooms.
Reception (Ward Reception)
- The reception is located immediately to the left as you enter the ward.
- The distance from the Rainbow Ward entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 88cm.
- There is not a lowered section at the desk.
- The reception has windows and glazed screens.
- There is not a hearing assistance system.
- There may be background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and stools.
- Furniture available in this area includes: tables.
Consultation / Medical Room (Paediatric Assessment Room)
- There is 1 consultation/medical room available.
- The room surveyed was; the Paediatric Assessment Room.
- The room is located immediately to the right as you enter the ward.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The door opens inwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Bedroom and Ensuite with Adaptations (PAU Room 4)
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Bedroom Access
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- The bedroom surveyed is located straight ahead and on the right as you enter the ward.
- The distance from the ward entrance is 24m.
- The most accessible route to the bedroom has step-free level access and doors permanently held open.
- There is step-free level access into the bedroom.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 88cm.
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Bedroom Features
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- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- The following is available in this bedroom: a chair with armrests, an armchair, a height adjustable bed, bedside plug sockets and a TV with subtitles.
- There is a push button emergency alarm.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- A standard hospital bed can be provided for a parent/guardian for overnight stays.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a high visual contrast.
- The width of the door opening to the ensuite is 86cm.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 169cm (width) x 176cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a spatula flush on the right as you face the toilet.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have varying visual contrasts.
- There is a dropdown rail on the right as you face the toilet.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 85cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The ensuite has a pedal bin.
- There is one coat hook.
- The coat hook is 163cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The ensuite has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat, but one can be requested in advance.
- There are grab rails for the shower.
- The shower grab rails have a high visual contrast.
- The ensuite has a towel dispenser at a height of 140cm.
Bathroom with Adaptations (Day Care Bay - Toilet and Shower)
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Location and Access
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- The bathroom surveyed is located at the far end of the ward, to the left inside the Day Care Bay.
- The most accessible route to the bathroom has step-free level access and doors permanently held open.
- There is step-free level access into the bathroom.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the bathroom are 350cm (width) x 146cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 106cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a low visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 86cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 141cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The bathroom has a sanitary bin and a pedal bin.
- There is one coat hook.
- The coat hook is 163cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- There is a baby change table within the facility, at a height of 90cm.
- The bathroom has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat, but one can be requested in advance.
- There are grab rails for the shower.
- The shower grab rails have varying visual contrasts.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located immediately to the left as you enter the ward.
- The distance from the ward entrance is 1m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 147cm (width) x 167cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a spatula flush on the right as you face the toilet.
- There is a horizontal grab rail on the right as you face the toilet.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the left as you face the toilet.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the left as you face the toilet.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 85cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 101cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 116cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There is one coat hook.
- The coat hook is 164cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
