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Renal Centre - Renal Patients

Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ

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Access Guide

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Getting To (Renal Patients)

Parking (Car Park 3 - Patient and Visitors)

  • Car Park View
    • The car park is located to the rear of the main hospital building.
    • The car park is sheltered.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 245cm (width) x 490cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 127cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 23m from the Q Block entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located throughout the car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
    • Patients can either pay and display using cash or pay via the Apcoa app quoting location 2222.
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 245cm (width) x 480cm (depth).
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require an app.
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Renal Centre)

  • This entrance is located at the rear of Car Park 3.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 124cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 132cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a push pad or push button to exit at a height of 97cm.
  • There is step-free level access as you enter.

Department / Service (Renal Patients)

  • Location and Access View
    • Renal Patients is located on the ground floor of the Renal Centre.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is a buzzer at a height of 141cm.
    • There is a key fob/card reader at a height of 117cm.
    • The height of the hand sanitiser is 120cm.
    • There is a single manual door with a high visual contrast.
    • The door has an open extension leaf.
    • The door opens towards you.
    • The width of the opening is 132cm.
    • There is a push pad or push button to exit at a height of 116cm.
  • Getting Around View
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: the patient toilets.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 7 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • All tables and some seating is fixed.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a toilet with adaptations and a standard toilet.

Toilet and Changing Facilities (Renal Patients)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located along the corridor at the rear of the seating area, on the right.
    • The toilet with adaptations has a right hand transfer space.
    • The shared step-free standard toilet facilities are located along the corridor at the rear of the seating area.

Reception (Renal Patients)

  • The reception is located to the right on entering the department.
  • The distance from the Renal Patients entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 106cm.
  • There is not a lowered section at the desk.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: coffee tables.
  • All tables and some seating is fixed.

Consultation / Medical Room (Booking In)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Booking In.
  • The room is located at the rear of the seating area, to the left.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 120cm.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • There is a weighing scale for wheelchair users located in the waiting area.

Consultation / Medical Room (Phlebotomy)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Phlebotomy.
  • The room is located at the rear of the seating area.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Consultation Room)

  • There are 5 consultation/medical rooms available.
  • The room surveyed was; 1.
  • The room is located to the left of the reception desk.
  • The most accessible route to the room has step-free level access.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 112cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the corridor at the rear of the waiting area, on the right.
    • The distance from the Renal Patients entrance is 20m.
    • The most accessible route to the toilet has a very easy slope.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 147cm (width) x 219cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 73cm (from the side of the toilet pan).
    • There is a push button flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 118cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 175cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.