Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Same Day Emergency Care

Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Same Day Emergency Care - SDEC)

  • The most accessible route from the Blue Badge parking bays in the Multi Storey Car Park - P1 has slight ramps or slopes, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
  • View further information about parking at the hospital (opens new tab).
  • Access to Same Day Emergency Care (SDEC) is via the main entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • Same Day Emergency Care (SDEC) is located on Level 3 of the Ward Block.
  • Same Day Emergency Care (SDEC) is approximately 5m from the Ward Block Lifts - 1A, 1B and 1C.
  • Enter the hospital via the main entrance.
  • Turn left at the main hospital reception, then turn right.
  • Proceed straight ahead along the corridor until you reach the Ward Block Lifts - 1A, 1B and 1C.
  • Take a lift to Level 3.
  • Exit the lift, turn left, and Same Day Emergency Care (SDEC) is straight ahead.
  • Internally the most accessible route has step-free level access, a lift and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Northwick Park Hospital - Multi-Storey Car Park - P1)

  • Car Park View
    • The car park is located in front of the main hospital building.
    • The car park is multi-storey.
    • The car park surface consists of tarmac and concrete.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 456cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 90cm.
    • The nearest designated bay is 67m from the main entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes, bollards and a pedestrian crossing.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 6 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located on Level G and 1 of the multi-storey car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Electric Vehicle Charging Points View
    • There are 6 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 246cm (width) x 460cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require an app.
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the lift lobby on Level 1.

Entrance (Main Entrance)

  • This entrance is located at the front of the main hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 124cm.
  • The height of the hand sanitiser is 120cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 141cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 130cm.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 133cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to Level 4 of the main hospital building.

Lift (Lift 1A, 1B and 1C - Ward Block)

  • The lift surveyed is located to the rear of the main hospital building and on the right, within the Ward Block.
  • The distance from the main entrance is 97m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • Levels 2, 3, 4, 5, 6, 7, 8, 9 and 10 of the Ward Block are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 127cm.
  • The internal dimensions of the lift are 170cm (width) x 246cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Department / Service (Same Day Emergency Care - SDEC)

  • Location and Access View
    • Same Day Emergency Care (SDEC) is located on Level 3 of the Ward Block.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is an intercom at a height of 148cm.
    • The height of the hand sanitiser is 107cm.
    • There are double automatic doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 150cm.
    • There is a push pad or push button to exit at a height of 164cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
    • The flooring is shiny and patterned.
    • The walls and floor have a medium visual contrast.
    • There is background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • Some seating is fixed.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • The following facilities are available for patients: toilets with adaptations and standard toilets.

Toilet and Changing Facilities (Same Day Emergency Care - SDEC)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located to the left beyond the main SDEC reception and waiting area and on the left within the Frailty area to the rear right of the department.
    • All toilets with adaptations have a left hand transfer space.
    • The shared step-free standard toilet facilities are located diagonally to the left beyond the main SDEC reception and waiting area as you enter the department.

Reception (SDEC Reception)

  • The reception is located ahead and on the left as you enter SDEC.
  • The distance from the SDEC entrance is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 78cm.
  • The reception has glazed screens and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • The flooring is patterned.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Consultation / Medical Room (Assessment Room)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Assessment Room 1.
  • The room is located immediately to the right as you enter SDEC.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Consultation Room)

  • There are 6 consultation/medical rooms available.
  • The room surveyed was; Consultation Room 1.
  • The room is located inside the main consultation area, straight ahead and to the left as you enter SDEC.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (OPRAC Clinic)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; OPRAC Clinic 1.
  • The room is located on the right at the far end of the department as you enter the Frailty area.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 105cm.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (SDEC Reception - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left beyond the main SDEC reception and waiting area.
    • The distance from the SDEC entrance is 20m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and numbered signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 147cm (width) x 298cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 81cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 91cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 85cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 104cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 118cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 150cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.