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St Mark's Hospital - Intensive Care Unit

Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ

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Access Guide

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Getting To (Intensive Care Unit)

  • The most accessible route from the Blue Badge parking bays in Car Park 4 has a slight ramp or slope, a dropped kerb with tactile paving and bollards.
  • View further information about parking at the hospital (opens new tab).
  • Access to the Intensive Care Unit is via the St Mark's Hospital entrance.
  • There is not a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • The Intensive Care Unit is located on Level 5 of St Mark's Hospital.
  • The Intensive Care Unit is approximately 7m from the St Mark's Hospital lift.
  • Enter via the St Mark's Hospital entrance.
  • Follow the main corridor to the end, go through the double doors and turn right into the lift lobby.
  • Take the lift to Level 5.
  • Exit the lift, turn left through the double doors and the entrance to the Intensive Care Unit is on your left hand side.
  • Internally the most accessible route has step-free level access, a lift, manual doors and doors permanently held open.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Car Park 4 - St Mark's Hospital - Patient and Visitors)

  • Car Park View
    • The car park is located to the left hand side of the main hospital building, opposite the St Mark's Hospital entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 9 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 225cm (width) x 595cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 115cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 7m from the St Mark's Hospital entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 6 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located at the front of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
    • Patients and visitors can either pay and display using cash, or pay for parking via the Apcoa app quoting location 2224.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (St Mark's Hospital)

  • This entrance is located to the left hand side of the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 131cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 136cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 80cm.
  • There is a second set of double automatic doors.
  • The second set of doors open towards you.
  • The width of the opening is 131cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 120cm.
  • There is step-free level access as you enter.
  • This entrance gives access to Level 3 of St Mark's Hospital.

Lift (Lift 13A and 13B - St Mark's Hospital)

  • The lift surveyed is located along the main corridor and to the right as you enter via the St Mark's Hospital entrance.
  • The distance from the St Mark's Hospital entrance is 29m.
  • The most accessible route to the lift has step-free level access, manual doors and doors permanently held open.
  • Levels 2, 3, 4, 5, 6, 7, 8 and 9 of St Mark's Hospital are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 105cm.
  • The internal dimensions of the lift are 240cm (width) x 136cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.
  • At the time of survey, Lift 13B was not in service.

Ward (Intensive Care Unit)

  • Ward Information View
    • This is an intensive care ward.
    • This is a shared ward.
    • There are 6 bays available.
    • There are 7 side rooms available.
    • There are 20+ beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 104cm.
    • The height of the hand sanitiser is 120cm.
    • There is a single manual door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The door opens towards you.
    • The width of the opening is 86cm.
    • There is a push pad or push button to exit at a height of 116cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors, doors permanently held open and narrow walkways.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Reception / Nurses' Station View
    • The height of the desk is 113cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The desk has patterned/distracting backgrounds.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests and chairs without armrests.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The following facilities are available for visitors: a standard toilet.
    • The nearest toilet with adaptations for visitors is located on Level 6 of St Mark's Hospital.
  • Visiting Hours View

Toilet and Changing Facilities (Patients)

Toilet and Changing Facilities (Visitors)

Seating Area (Visitors Waiting Area)

  • Location and Access View
    • The visitors waiting area is located to the right from the Intensive Care Unit entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • The width of the opening is 113cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests and armchairs.
    • Furniture available in this area includes: coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Room (Quiet Room)

  • The room is located opposite the Intensive Care Unit entrance.
  • The distance from the Intensive Care Unit entrance is 4m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 74cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs and sofas.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Kitchen (Visitors Kitchen)

  • The kitchen is located off the visitors waiting area.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 70cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • The work surface is 90cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The sink is 90cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a fridge and a microwave.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Bathroom with Adaptations (Toilet and Shower)

  • Location and Access View
    • The bathroom surveyed is located within A Bay.
    • The most accessible route to the bathroom has step-free level access and manual doors.
    • There is step-free level access into the bathroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 180cm (width) x 285cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 60cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 124cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 166cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 42cm from the floor.
    • There are grab rails and a dropdown rail for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rail has a high visual contrast.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.