Access Guide
Getting To (North West London Breast Centre)
- The most accessible route from the Blue Badge parking bays in Car Park 4 has a slight ramp or slope, a dropped kerb with tactile paving and bollards.
- View further information about parking at the hospital (opens new tab).
- Access to the North West London Breast Centre is via the St Mark's Hospital entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- The North West London Breast Centre is located on Level 3 of St Mark's Hospital.
- The North West London Breast Centre is approximately 25m from the St Mark's Hospital entrance.
- Enter via the St Mark's Hospital entrance.
- Follow the main corridor to the end, through the double doors.
- Turn right and the entrance to North West London Breast Centre is on the right hand side.
- Internally the most accessible route has step-free level access and doors permanently held open.
- Some flooring along the route is shiny and patterned.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Car Park 4 - St Mark's Hospital - Patient and Visitors)
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Car Park
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- The car park is located to the left hand side of the main hospital building, opposite the St Mark's Hospital entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 9 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 225cm (width) x 595cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 115cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 7m from the St Mark's Hospital entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is restricted to 6 hours.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
- Patients and visitors can either pay and display using cash, or pay for parking via the Apcoa app quoting location 2224.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (St Mark's Hospital)
- This entrance is located to the left hand side of the main hospital building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- The height of the hand sanitiser is 131cm.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 136cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 80cm.
- There is a second set of double automatic doors.
- The second set of doors open towards you.
- The width of the opening is 131cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 120cm.
- There is step-free level access as you enter.
- This entrance gives access to Level 3 of St Mark's Hospital.
Department / Service (North West London Breast Centre)
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Location and Access
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- The North West London Breast Centre is located on Level 3 of St Mark's Hospital.
- View information on opening times.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is an intercom at a height of 110cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens towards you.
- The width of the opening is 86cm.
- There is a push pad or push button to exit at a height of 133cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- The walls and floor have a medium visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels vary due to the size of the space.
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Facilities and Services
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- There are 10+ consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
- Furniture available in this area includes: tables.
- There is not a hearing assistance system.
- The following facilities are available for patients: toilets with adaptations.
Toilet and Changing Facilities (North West London Breast Centre)
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Toilet Facilities
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- There are 4 toilets with adaptations.
- Toilets with adaptations are located along the department corridor and off the breast radiology waiting area.
- The transfer space varies between left and right in the toilets with adaptations.
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Changing Places and Changing Facilities
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- Standard changing facilities are located next to the Prone Table Room and within the Mammography Room.
Reception (North West London Breast Centre)
- The reception is located to the left from the North West London Breast Centre entrance.
- The distance from the North West London Breast Centre entrance is 8m.
- The most accessible route to reception has doors permanently held open.
- There is step-free level access to reception.
- The height of the reception desk is 95cm.
- There is a lowered section at the desk.
- The height of the lowered section is 70cm.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 100cm to 127cm from the floor.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
- Furniture available in this area includes: tables.
Seating Area (Breast Radiology Reception)
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Location and Access
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- The Breast Radiology Reception is located off the department corridor.
- The most accessible route has step-free level access and doors permanently held open.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door has an open extension leaf.
- The door is permanently held open.
- The width of the opening is 129cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Clinic Rooms)
- There are 10 consultation/medical rooms available.
- The room surveyed was; Clinic Room 9.
- The room is located along the department corridor.
- The most accessible route to the room has step-free level access.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens outwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 210cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- The furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Recovery)
- There is 1 consultation/medical room available.
- The room surveyed was; Recovery.
- The room is located along the department corridor.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens outwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests, riser recliner chairs and height adjustable chairs.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Imaging Room (Ultrasound Rooms)
- The room surveyed was; Ultrasound Sound Room 1.
- The room is located off the Breast Radiology Waiting Area.
- The most accessible route to the room has step-free level access and doors permanently held open.
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Imaging Room
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- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing at a fixed height.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Imaging Room (Prone Table Room)
- The room surveyed was; Prone Table Room.
- The room is located off the Breast Radiology Waiting Area.
- The most accessible route to the room has step-free level access and doors permanently held open.
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Changing Room
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- There is step-free level access into the changing room.
- The door opens outwards and has a high visual contrast.
- The width of the opening is 86cm.
- Internally the door has a high visual contrast.
- There is a locking handle.
- The dimensions of the changing room are 115cm (width) x 152cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are no wall mounted grab rails.
- There is a chair available.
- The seat/chair is 47cm from the floor.
- There is no assistance bell.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is one coat hook.
- The coat hook is 173cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
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Imaging Room
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- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 210cm.
- Seating available in the room includes: chairs without armrests.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Imaging Room (Mammography Rooms)
- The room surveyed was; Mammography Room 2.
- The room is located at the rear of the department.
- The most accessible route to the room has step-free level access and doors permanently held open.
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Imaging Room
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- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens outwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Standard Changing Room (Mammography Room)
- The changing room surveyed is located within the Mammography Room.
- The distance from Mammography Room entrance is 1m.
- The most accessible route to the changing room has step-free level access and manual doors.
- There is step-free level access into the changing room.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- Internally the door has a high visual contrast.
- Facilities in the changing room include: a chair/stool.
- Additional features include: a mirror, a coat hook and an emergency alarm.
- The changing room has no disposal facilities.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (No Transfer Space)
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Location and Access
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- The toilet surveyed is located off the Breast Radiology Waiting Area.
- The distance from the North West London Breast Centre entrance is 28m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 164cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a spatula flush on the right as you face the toilet.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the right as you face the toilet.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the right as you face the toilet.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 89cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 117cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 139cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 170cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
