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St Mark's Hospital - North West London Breast Centre

Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ

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Access Guide

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Getting To (North West London Breast Centre)

Parking (Car Park 4 - St Mark's Hospital - Patient and Visitors)

  • Car Park View
    • The car park is located to the left hand side of the main hospital building, opposite the St Mark's Hospital entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 9 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 225cm (width) x 595cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 115cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 7m from the St Mark's Hospital entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 6 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located at the front of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
    • Patients and visitors can either pay and display using cash, or pay for parking via the Apcoa app quoting location 2224.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (St Mark's Hospital)

  • This entrance is located to the left hand side of the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 131cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 136cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 80cm.
  • There is a second set of double automatic doors.
  • The second set of doors open towards you.
  • The width of the opening is 131cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 120cm.
  • There is step-free level access as you enter.
  • This entrance gives access to Level 3 of St Mark's Hospital.

Department / Service (North West London Breast Centre)

  • Location and Access View
    • The North West London Breast Centre is located on Level 3 of St Mark's Hospital.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is an intercom at a height of 110cm.
    • There is a single manual door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request .
    • The door opens towards you.
    • The width of the opening is 86cm.
    • There is a push pad or push button to exit at a height of 133cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a medium visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
    • Furniture available in this area includes: tables.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (North West London Breast Centre)

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • Toilets with adaptations are located along the department corridor and off the breast radiology waiting area.
    • The transfer space varies between left and right in the toilets with adaptations.
  • Changing Places and Changing Facilities View
    • Standard changing facilities are located next to the Prone Table Room and within the Mammography Room.

Reception (North West London Breast Centre)

  • The reception is located to the left from the North West London Breast Centre entrance.
  • The distance from the North West London Breast Centre entrance is 8m.
  • The most accessible route to reception has doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 95cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 70cm.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 100cm to 127cm from the floor.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
  • Furniture available in this area includes: tables.

Seating Area (Breast Radiology Reception)

  • Location and Access View
    • The Breast Radiology Reception is located off the department corridor.
    • The most accessible route has step-free level access and doors permanently held open.
    • There is step-free level access into this area.
    • There is a single manual door with a high visual contrast.
    • The door has an open extension leaf.
    • The door is permanently held open.
    • The width of the opening is 129cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Clinic Rooms)

  • There are 10 consultation/medical rooms available.
  • The room surveyed was; Clinic Room 9.
  • The room is located along the department corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens outwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 210cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Consultation / Medical Room (Recovery)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Recovery.
  • The room is located along the department corridor.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens outwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, riser recliner chairs and height adjustable chairs.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Imaging Room (Ultrasound Rooms)

  • The room surveyed was; Ultrasound Sound Room 1.
  • The room is located off the Breast Radiology Waiting Area.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • Imaging Room View
    • There is written text and numbered signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request .
    • The door opens inwards.
    • The width of the opening is 86cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The treatment table is free standing at a fixed height.
    • The length of the treatment table is 180cm.
    • Seating available in the room includes: chairs without armrests.
    • Furniture available in the room includes: tables and desks.
    • Some furniture is fixed.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.

Imaging Room (Prone Table Room)

  • The room surveyed was; Prone Table Room.
  • The room is located off the Breast Radiology Waiting Area.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • Changing Room View
    • There is step-free level access into the changing room.
    • The door opens outwards and has a high visual contrast.
    • The width of the opening is 86cm.
    • Internally the door has a high visual contrast.
    • There is a locking handle.
    • The dimensions of the changing room are 115cm (width) x 152cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are no wall mounted grab rails.
    • There is a chair available.
    • The seat/chair is 47cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is one coat hook.
    • The coat hook is 173cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request .
    • The door opens inwards.
    • The width of the opening is 85cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 210cm.
    • Seating available in the room includes: chairs without armrests.
    • Some furniture is fixed.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.

Imaging Room (Mammography Rooms)

  • The room surveyed was; Mammography Room 2.
  • The room is located at the rear of the department.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • Imaging Room View
    • There is written text and numbered signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The door opens outwards.
    • The width of the opening is 86cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in the room includes: chairs without armrests.
    • Some furniture is fixed.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.

Standard Changing Room (Mammography Room)

  • The changing room surveyed is located within the Mammography Room.
  • The distance from Mammography Room entrance is 1m.
  • The most accessible route to the changing room has step-free level access and manual doors.
  • There is step-free level access into the changing room.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • Internally the door has a high visual contrast.
  • Facilities in the changing room include: a chair/stool.
  • Additional features include: a mirror, a coat hook and an emergency alarm.
  • The changing room has no disposal facilities.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (No Transfer Space)

  • Location and Access View
    • The toilet surveyed is located off the Breast Radiology Waiting Area.
    • The distance from the North West London Breast Centre entrance is 28m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 88cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 164cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a spatula flush on the right as you face the toilet.
    • There is a horizontal grab rail on the left as you face the toilet.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the right as you face the toilet.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the right as you face the toilet.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 89cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 117cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 139cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 170cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.