Access Guide
Getting To (X-Ray Department)
- The most accessible route from the Blue Badge parking bays in the Multi-Storey Car Park - P1 has slight ramps or slopes, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab).
- Access to the X-Ray Department is via the main entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- The X-Ray Department is located on Level 4 of the main hospital building, within Main Outpatients.
- The X-Ray Department is approximately 75m from the main entrance.
- Enter the hospital via the main entrance.
- Turn right and enter Main Outpatients.
- Proceed ahead, to the left of the Main Outpatients Reception desk.
- Turn left into the X-Ray and Outpatients Pharmacy seating area.
- The X-Ray department is ahead and to the right.
- Internally the most accessible route has step-free level access and doors permanently held open.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Northwick Park Hospital - Multi-Storey Car Park - P1)
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Car Park
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- The car park is located in front of the main hospital building.
- The car park is multi-storey.
- The car park surface consists of tarmac and concrete.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 220cm (width) x 456cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 90cm.
- The nearest designated bay is 67m from the main entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes, bollards and a pedestrian crossing.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is restricted to 6 hours.
- Clearly presented parking signs are available.
- Payment machines are located on Level G and 1 of the multi-storey car park.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 246cm (width) x 460cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require an app.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located in front of the lift lobby on Level 1.
Entrance (Main Entrance)
- This entrance is located at the front of the main hospital building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is an intercom at a height of 124cm.
- The height of the hand sanitiser is 120cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 141cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 130cm.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 133cm.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
- This entrance gives access to Level 4 of the main hospital building.
Entrance (Main Outpatients)
- This entrance is located on Level 4 of the main hospital building.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 208cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
Entrance (X-Ray Department and Outpatients Pharmacy)
- This entrance is located on Level 4 of the main hospital building, within Main Outpatients.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 138cm.
- The doors have a high visual contrast.
Department / Service (X-Ray Department)
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Location and Access
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- The X-Ray Department is located on Level 4 of the main hospital building, within Main Outpatients.
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Getting Around
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- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: a very easy slope to access the Isotope Scanning room.
- Access throughout may include doors permanently held open.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey, with unshaded light sources.
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Facilities and Services
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- There are 10+ consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Some seating is fixed.
- There is not a hearing assistance system.
- The hoist is mobile.
- The following facilities are available for patients: toilets with adaptations and standard toilets.
Toilet and Changing Facilities (X-Ray Department)
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Toilet Facilities
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- There are 4 toilets with adaptations.
- Toilets with adaptations are located along the main department corridor on the left, by the CT and Ultrasound Reception, and immediately to the left along the Isotope Scanning corridor.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free standard toilet facilities are located along the Isotope Scanning corridor.
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Changing Places and Changing Facilities
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- The changing facilities which have adaptations are located by the CT and Ultrasound and Reception.
- Standard changing facilities are located by the Fluoroscopy Room, in the CT Prep Room, the X-ray rooms along the Isotope Scanning corridor, and by the CT and Ultrasound Reception.
- Parent and baby changing facilities are located in one of the changing cubicles by the CT and Ultrasound Reception.
Reception (X-Ray Main Reception)
- The reception is located ahead and to the right from the X-Ray Department and Outpatients Pharmacy entrance.
- The distance from the X-Ray Department and Outpatients Pharmacy entrance is 10m.
- There is step-free level access to reception.
- The height of the reception desk is 113cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 116cm to 144cm from the floor.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- The seating is fixed.
Reception (CT and Ultrasound Reception )
- The reception is located towards the far end of the X-Ray department corridor.
- The distance from the X-Ray Department and Outpatients Pharmacy entrance is 60m.
- The most accessible route to reception has doors permanently held open.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has glazed screens and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- If patients have registered at the main X-Ray reception, there is no need to check in again at this reception.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- The seating is fixed.
Seating Area (CT Sub-wait)
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Location and Access
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- The waiting area is along the department corridor, outside CT Scan Rooms 1 and 2.
- The most accessible route has step-free level access and doors permanently held open.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- The chairs are fixed.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Seating Area (Waiting Area 2 - Isotope Scanning Waiting Area)
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Location and Access
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- Waiting Area 2 is located to the right from the X-Ray Reception and towards the end of the Isotope Scanning corridor.
- The most accessible route has step-free level access and doors permanently held open.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Some chairs are fixed.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Changing Room with Adaptations (CT and Ultrasound Reception)
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Location and Access
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- The changing room surveyed is located to the left of the CT and Ultrasound Reception.
- The distance from the X-Ray Department and Outpatients Pharmacy entrance is 80m.
- The most accessible route to the changing room has step-free level access and doors permanently held open.
- There is step-free level access into the changing room.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 90cm.
- The door has a sliding bolt lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- Facilities available in the changing room include: a chair/stool.
- The dimensions of the changing room are 176cm (width) x 252cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The changing room has no disposal facilities.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (CT Prep Room)
- There is 1 consultation/medical room available.
- The room surveyed was; CT Prep Room.
- The room is located along the main department corridor, on the right after the CT waiting area.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and height adjustable chairs.
- Furniture available in the room includes: tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- The CT Prep Room contains a standard changing room.
Consultation / Medical Room (Isotope Scanning - Preparation Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Preparation Room.
- The room is located along the Isotope Scanning corridor, on the right.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Imaging Room (X-Ray Room)
- The room surveyed was; X-Ray Room 3.
- The room is located along the department corridor, on the right.
- The most accessible route to the room has step-free level access and doors permanently held open.
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Imaging Room
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- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has an open extension leaf.
- The door opens inwards.
- The width of the opening is 148cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 230cm.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Imaging Room (Fluoroscopy Room)
- The room surveyed was; Fluoroscopy Room 4.
- The room is located along the main department corridor, on the right.
- The most accessible route to the room has step-free level access and doors permanently held open.
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Imaging Room
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- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 85cm.
- The Fluoroscopy Room can also be accessed via a changing room.
- The changing room door width is 70cm.
- The dimensions of the changing room are 116cm x 160cm.
- The door from the changing room to the Fluoroscopy Room is 70cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 200cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Imaging Room (Ultrasound Room)
- The room surveyed was; Ultrasound Room 6.
- The room is located along the main department corridor, on the left.
- The most accessible route to the room has step-free level access and doors permanently held open.
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Imaging Room
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- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Imaging Room (CT Scan Room)
- The room surveyed was; CT Scan Room 2.
- The room is located along the main department corridor, on the right.
- The most accessible route to the room has step-free level access and doors permanently held open.
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Imaging Room
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- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 220cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Imaging Room (Isotope Scanning Room)
- The room surveyed was; Isotope Scanning Room.
- The room is located at the end of the Isotope Scanning corridor.
- The most accessible route to the room has step-free level access and doors permanently held open.
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Imaging Room
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- There is written text signage on or near the door.
- There is step-free access via a very easy slope into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 240cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer )
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Location and Access
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- The toilet surveyed is located along the main department corridor, on the left.
- The distance from the X-Ray Department and Outpatients Pharmacy entrance is 50m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 152cm (width) x 190cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 86cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 91cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 89cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 126cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There is one coat hook.
- The coat hook is 159cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
