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The Old Vic

The Cut, Lambeth, London, SE1 8NB

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Access Guide

Show Easy Read

Introduction - The Old Vic

  • The Old Vic is a 1,000-seat, not-for-profit producing theatre, located just south-east of Waterloo station on the corner of the Cut and Waterloo Road.

Theatre Information

  • General Information View
    • The theatre is located on the junction of Waterloo Road and The Cut.
      Waterloo is the closest train and tube station. Use Exit 2 to leave the station to give access to Waterloo Road.
  • Theatre Information View
    • The designated seating within the theatre is located in the stalls. There are a minimum of 2 designated space up to a maximum of 10 available, depending on the seating configuration for each performance.
    • Advanced bookings are available.
    • Concessions are available (£21 for disabled patrons).
      Tickets are not free for companions/carers but are available at a concession
      The Waterloo Road entrance to the theatre is accessible with lift access to the Box Office, inner foyer and Penny bar and café on the basement level.
  • Facilities for Hearing Impaired Patrons View
    • There is a hearing assistance system available in the theatre(s).
    • There is a/are headset hearing assistance system(s) in the theatre(s).
    • The hearing assistance system does cover all areas of the theatre(s).
    • Two types of hearing device are available: headsets for people who don’t use hearing aids but would like amplified sound or neck loops for use with a hearing aid by switching it to the ‘T’ setting. Headsets and neck loops should be collected from the cloakroom in the main foyer before the performance. A returnable deposit of £5 is payable. Please inform the Box Office when booking so they can advise on where best to sit.
    • Some performances are captioned.
    • Please contact the theatre or visit the website for more details on captioned performances.
    • No performances are signed.
    • Assistance dogs are welcome in the venue.
      A free synopsis of the play can be provided before your visit.
  • Facilities for Visually Impaired Patrons View
    • Some performances are audio described.
    • The audio described performances are often preceded by a touch tour, where audience members can touch the costumes and sets used in the performance. Please contact the theatre or visit the website for more details on touch tours.
      Assistance dogs are welcome into the auditorium. Please let the Box Office know when booking and they will offer an aisle seat if available. They will also advise of any special effects in the production that might affect a dog. The front-of-house staff are also happy to take care of assistance dogs during performances.
    • Audio described notes of the play can be provided before your visit.
      A large print programme can be provided before your visit.
      If you require Braille in advance of your visit this can be provided on demand.
      Please contact the theatre or visit the website for more details on audio described performances.
  • Autism Friendly/Relaxed Performances View
    • The theatre also has relaxed performances, which have a more relaxed and informal environment. Audience members are able to make as much noise as they like and come and go as they please. The lights are kept on, and the changes are made to the light and sound of the performance (such as taking out any loud bangs or strobes lights). There is a chill out area in the foyer (not accessible to wheelchair users at the time of the survey), and a visual story is available. Please contact the theatre or visit the website for more details on open performances.

Getting Here

Getting Help and Assistance

  • For more information on accessibility and assistance at the theatre, please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • The alternative formats can be provided in: large print on request, Braille on request, audio described pre-show notes.
  • Waterloo Millennium Green and a small park on Ufford Street are available nearby for assistance dogs.
  • Water bowls for assistance dogs are available.
  • There are no mobility aids available.
  • Comments View
    • The Waterloo Road entrance to the theatre is accessible with lift access to the Box Office, inner foyer and Penny bar and café on the basement level.

On Street Parking (Mitre Road)

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Mitre Road.
    • The dimensions of the on street Blue Badge parking bay(s) surveyed are 500cm x 210cm (16ft 5in x 6ft 11in).
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Parking is free for Blue Badge holders.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The on street standard parking bay(s) is/are located on The Cut and Mitre Road.
  • Comments View
    • There is pay and display parking on The Cut (shown in photographs 3 and 4), and 1 pay and display bay on Mitre Road (shown in photograph 5). Maximum stay is 4 hours.
    • There is permit only parking on Mitre Road and Webber Street between 08:30 - 20:30 Monday - Friday (shown in photograph 6).

South Bank Public Car Parks

  • This section provides information about a number of public cars parks around South Bank.
    For more information about access and parking charges please visit the individual car parks.
    South Bank is located in the congestion charging zone.

Outside Access (The Cut Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building, off The Cut.
    • The entrance area/door is clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 115cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 140cm.
  • Step(s) View
    • The step(s) is/are located immediately beyond the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
  • Comments View
    • There are 3 doors at the front of the building. The doors on the right hand side as you face the entrance are the automatic doors described above. The other 2 are double, manual doors, 142cm wide, which open outwards.
    • This entrance leads directly into the Foyer.

Outside Access (Waterloo Road Entrance)

  • Entrance View
    • This information is for the entrance located at the side of the building, off Waterloo Road.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'The Old Vic'.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 87cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 173cm.
  • Comments View
    • This entrance leads to the landing between the ground floor (Inner Foyer) and the basement (Penny Cafe Bar), and the lift.

Other Floors (Waterloo Road Entrance)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located just inside the Waterloo Road entrance.
    • The stairs are approximately 1m from the Waterloo Road entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are B, Accessible entrance and G.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.

Lift (Waterloo Road Entrance)

  • There is a lift for public use.
  • The lift is located just inside the Waterloo Road entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 3m (3yd 10in) from the Waterloo Road entrance.
  • The lift is a platform lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are B, Accessible entrance and G.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.
  • Comments View
    • The call button is 118cm high on the Waterloo Road entrance level, but between 90cm and 110cm high on the basement and ground floors.

Theatre Foyer

  • Theatre Foyer View
    • The theatre foyer is located at the front of the building, just inside the main and accessible entrances.
    • There is step-free access to the theatre foyer, via lift.
    • There is not step-free access throughout the foyer.
    • The type of flooring in the foyer is carpet and laminate.
    • There is some flooring in the foyer which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are moderate to good.
    • Wayfinding signage is available.
    • The nearest seating is located in the Stalls.
    • The foyer does play background music.
    • The theatre foyer is split into two parts, outer foyer and inner foyer, which are separated by steps.
      The inner foyer is accessed by the accessible entrance lift, and contains the Box Office and the entrances to the Stalls.
      The outer foyer is located at the front of the building, just inside the main entrance, and contains the Foyer Bar, the Cloakroom and the main stairs. This area can only be accessed via the steps at the main entrance, or the steps leading down from the inner foyer.
  • Box Office View
    • There is a/are box office within the foyer.
    • The counter(s) is/are located at the rear of the Inner Foyer, straight ahead from the accessible entrance lift.
    • The nearest counter is approximately 4m (4yd 1ft) from the main entrance.
    • The counter(s) is/are clearly visible from the lift.
    • There is step-free access to the counter(s), via lift.
    • There is a clear unobstructed route to the counter(s).
    • There are not windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
    • The counter(s) is/are not placed in front of a background which is patterned.
    • The lighting levels at the counter(s) are good.
    • The height of the counter(s) is/are 91cm.
    • There is not sufficient space to write or sign documents on the counter(s).
    • There is a/are lowered section(s) of the counter(s).
    • The height of the lowered section(s) at the counter(s) is 70cm.
    • There is not sufficient space to write or sign documents on the lowered section(s) of the counter(s).
    • There is a clear knee recess beneath the low/lowered section(s) of the counter(s).
    • The counter(s) is/are staffed.
    • There is not a hearing assistance system at the counter(s).
    • There is a seating area available on the far side of the box office from the lift (shown in photograph 2).
  • Bar View
    • There is a bar within the foyer.
    • The bar is located in the outer foyer, on the right hand side as you enter The Cut entrance.
    • The bar is approximately 6m (6yd 1ft) from the Cut entrance.
    • The bar is clearly visible from the entrance.
    • There is stepped access to the bar.
    • There is not a clear unobstructed route to the bar.
    • There are windows, TVs, glazed screens or mirrors behind the bar which could adversely affect the ability of someone to lip read.
    • The bar is not placed in front of a background which is patterned.
    • The lighting levels at the bar are good.
    • The height of the bar is 110cm.
    • There is a/are lowered section(s) of the bar.
    • The height of the lowered section(s) at the bar is 89cm.
    • Drinking straws are available.
    • There are hand held menus available.
    • Braille menus are not available.
    • Large print menus are available on request.
    • Picture menus are not available.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Tickets cannot be purchased from the bar.
    • Disposable cups are available.
      The bar is open from up to an hour before the performance.
      Drinks, programmes and merchandise are available from the bar.
      The bar is shown in photographs 3 and 4.

Step(s) (Theatre Foyer)

  • There is a/are step(s) located in the centre of the theatre foyer area, to the left as you exit the lift.
  • The step(s) is/are used to access the outer foyer, including the Foyer Bar, Cloakroom and main stairs from the inner foyer lift and Waterloo Road entrance.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

Counter (Cloakroom)

  • Counter View
    • The counter is located on the right hand side of the outer foyer as you enter The Cut entrance, next to the Foyer Bar.
    • The counter is approximately 5m (5yd 1ft) from the Cut entrance.
    • Clear signage for the counter is visible from the entrance.
    • There is stepped access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The hearing assistance system is not signed.
    • The type of flooring in this area is laminate.
  • Waiting Area View
    • There is not a waiting area close to the counter.
  • Comments View
    • Headsets and neck loops for the infrared hearing assistance system in the auditorium are also obtained from the cloakroom counter.
    • Signs and universally accepted symbols or pictograms, indicating stairs, WCs, circulation routes and other parts of the building are provided near the counter.

Eating and Drinking (Penny Bar and Café)

  • Location and Access View
    • The following information is for the café/bar.
    • The café/bar is located in the basement.
    • There is step-free access, via lift, to the café/bar.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is a bar where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; handheld menus and written wall menus.
    • The type of food served here is breakfasts, main meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
    • There is a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 110cm.
    • The height of the lowered section at the counter is 85cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • Lighting levels can be adjusted by a member of staff upon request.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 73cm.
    • There are also high tables and high stools.
    • The surface height of the highest table is 110cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is vinyl.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are low to moderate.
    • Lighting levels can be adjusted by a member of staff upon request.

Accessible Toilet(s) (Penny Bar and Café)

  • Location and Access View
    • This accessible toilet is located on the basement level, opposite the lift, next to Penny Bar and Café.
    • This accessible toilet is approximately 5m (5yd 1ft) from the lift.
    • There is step-free access to the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is poor.
    • The door opens inwards and outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 85cm (2ft 9in).
    • The contrast between the internal door and wall is fair.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 178cm x 257cm (5ft 10in x 8ft 5in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 84cm (2ft 9in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 108cm from the floor.
    • There are coat hooks in the toilet at 108cm and 146cm from the floor.
  • Additional Fixtures View
    • There is not a mirror.
    • There is a colostomy bag shelf next to the toilet.
    • The colostomy bag shelf is at a height of 101cm.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 86cm (2ft 10in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is sensor.
    • There is not a wall fixed soap dispenser.
    • There is a handheld soap dispenser available.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The contrast between the towel dispenser and the wall is good.
    • There is not a hand dryer.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 86cm.

Standard Toilet(s) (Penny Bar and Café)

  • Toilet Facilities View
    • The shared toilet is located on the basement level, opposite the lift, next to Penny Bar and Café.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 5m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The information above relates to the female toilet. There is a different configuration of rails in the male toilet.
    • The height of the wash basin(s) is 79cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are low to moderate.
    • The cubicle toilets are shown in photographs 1-4.
      Photograph 5 shows the urinal toilets, including the lowered urinal, which is 46cm high with grab rails both sides.
      Photograph 6 shows the grab rails in the Urinal toilets ambulant cubicle.
  • Toilet Facilities 2 View
    • The gender neutral toilet is located on the basement level, at the far end of Penny Bar and Café, next to the main stairs.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 11m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is fair.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 79cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
    • There is a sink in the gender neutral cubicle.
      The gender neutral cubicle is shown in photograph 7.

Theatre Seating Area(s) (Stalls)

  • Access to Seating View
    • The information below describes access to the Stalls.
    • The theatre area is located at the rear of the Inner Foyer, either side of the box office.
    • There is ramped/sloped access to the theatre area.
    • The entrance area/door is clearly signed.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 116cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 114cm.
    • All doors accessing the area are not similar.
    • The doors is/are permanently held open before and after performances.
    • There is a member of staff available for assistance at the doors before and after performances.
    • The doors give access to Stalls.
    • The gradient of the ramp/slope is slight.
    • There are not handrail(s) at the ramp.
    • The lighting level at the ramp/slope before and after performances is moderate to good.
    • The lighting level at the ramp/slope during performances is moderate to good.
    • The ramp/slope is not clearly illuminated during performances.
    • The entrance to the right as you face the Box Office has the ramp in front of the first door, by the lift and the Box Office (shown in photograph 4).
      The entrance to the left has the ramp just before the first door (shown in photograph 7), and between the first and second doors.
  • Theatre Area Information View
    • This information refers to the Stalls.
    • The type of flooring in the seating area is carpet.
    • There are seats with armrests on both sides.
    • The width of the rows of seating is 46cm.
    • The lighting level before and after performances is low to moderate.
    • The nearest accessible toilet is located on the left hand side of the stalls as you enter, at the bottom of the slope.
    • The seating configuration can change depending on the production being staged.
    • There is step free access to a row/rows of seating.
    • The row(s) with step free access is/are row(s) A - V.
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is ramped/sloped access to the majority of seating.
    • The gradient of the ramp/slope is steep.
    • There are not handrail(s) at the ramp.
    • The lighting level at the ramp/slope before and after performances is low to moderate.
    • The lighting level at the ramp/slope during performances is low to moderate.
    • The ramp/slope is not clearly illuminated during performances.
  • Designated Seating Area(s) View
    • There is designated seating available in this area.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is ramped/sloped access to the designated seating area(s).
    • Wheelchairs may be left with the patron.
    • The visibility of the stage from this seating area is good.
    • Companions/carers sit next to the patron and behind the patron.
    • There is sufficient space for an assistance dog to rest next to you.
    • There are a maximum of 10 and a minimum of 2 designated spaces for wheelchair users available in the stalls, depending on the seat configuration for the performance.
      Photograph 8 shows the space on the left hand side of Row N.
      Photograph 9 shows the right hand side of Row N, where a similar space can be made available.

Accessible Toilet(s) (Stalls)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located through the double doors on the left hand side of the stalls, at the bottom of the slope.
    • This accessible toilet is approximately 26m (28yd 1ft) from the lift.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens by sliding.
    • The door is light.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 128cm x 186cm (4ft 2in x 6ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 141cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 106cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Comments View
    • This entrance is also 5 metres from the Stalls Old Accessible Entrance.
    • A member of staff will be available to assist access to this toilet if required.
    • A baby change table can be moved into this toilet if requested in advance.

Other Floors (Main Stairs)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located off the Foyer, on the left hand side as you enter the main entrance.
    • The stairs are approximately 6m from the main entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are B, G, 1, 2 and 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Other Information View
    • The area(s) on the floors which are not accessible is/are the Dress and Lilian Baylis Circles and Bars, and the standard toilets on the third floor.

Theatre Seating Area(s) (First Floor - Dress Circle)

  • Access to Seating View
    • The information below describes access to the Dress Circle.
    • The theatre area is located off the Dress Circle Bar on the first floor.
    • There is stepped access to the theatre area.
    • The entrance area/door is clearly signed.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 134cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 112cm.
    • All doors accessing the area are similar.
    • The doors is/are permanently held open before and after performances.
    • There is a member of staff available for assistance at the doors before and after performances.
    • The doors give access to Row D and the rest of the stalls seating, this will change depending on configuration.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting level at the steps before and after performances is low to moderate.
    • The steps are clearly illuminated during performances.
  • Theatre Area Information View
    • This information refers to the Dress Circle.
    • The type of flooring in the seating area is carpet.
    • There are seats with armrests on both sides.
    • The width of the rows of seating is 46cm.
    • The lighting level before and after performances is low to moderate.
    • The nearest accessible toilet is located in the Stalls area.
    • There is step free access to a row/rows of seating.
    • The row(s) with step free access is/are row(s) D.
    • The access to the majority of seating is located in the centre of the seats.
    • There is stepped access to the majority of seating.
    • There is/are 5 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • The depth of the step(s) is/are not between the 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting level at the steps before and after performances is low to moderate.
    • The steps are not clearly illuminated during performances.
  • Designated Seating Area(s) View
    • There is not designated seating available in this area.
    • The nearest designated seating to this area is located in the Stalls.
    • There is sufficient space for an assistance dog to rest next to you.

Eating and Drinking (First Floor - Dress Circle Bar)

  • The following information is for the café/bar.
  • The café/bar is located on the first floor.
  • There is stepped access to the café/bar.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • There is step-free access within the café/bar.
  • This area does play background music.
  • Background music varies according to the function/event.
  • The type of flooring in this area is laminate.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The standard height for tables is 73cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is c snacks.
  • The lighting levels are good.

Theatre Seating Area(s) (Second Floor - Lilian Baylis Circle)

  • Access to Seating View
    • The information below describes access to the Lilian Baylis Circle.
    • The theatre area is located off the Baylis Bar on the second floor.
    • There is stepped access to the theatre area.
    • The entrance area/door is clearly signed.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 124cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 112cm.
    • All doors accessing the area are similar.
    • The doors is/are permanently held open before and after performances.
    • There is a member of staff available for assistance at the doors before and after performances.
    • There is/are 2 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting level at the steps before and after performances is moderate to good.
    • The steps are clearly illuminated during performances.
  • Theatre Area Information View
    • This information refers to the Balcony.
    • The type of flooring in the seating area is carpet.
    • There is a mixture of seating with and without armrests.
    • The width of the rows of seating is 46cm.
    • The lighting level before and after performances is good.
    • The nearest accessible toilet is located in the stalls area.
    • There is not step free access to a row/rows of seating.
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 12 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The depth of the step(s) is/are not between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted and fixed to the floor.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting level at the steps before and after performances is good.
    • The steps are not clearly illuminated during performances.
  • Designated Seating Area(s) View
    • There is not designated seating available in this area.
    • The nearest designated seating to this area is located in the Stalls.
    • There is sufficient space for an assistance dog to rest next to you.

Eating and Drinking (Second Floor - Baylis Bar)

  • The following information is for the bar.
  • The bar is located on the second floor.
  • There is stepped access to the bar.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • This area does play background music.
  • The type of flooring in this area is laminate.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The distance between the floor and the lowest table is 40cm.
  • The distance between the floor and the highest table is 111cm.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is crisps and snacks.
  • The lighting levels are good.
  • Comments View
    • This bar is only open before performances and during the intervals.

Standard Toilet(s) (Third Floor)

  • Toilet Facilities View
    • The shared toilet is located on the third floor.
    • There is stepped access to the toilet(s).
    • The standard toilet(s) is/are approximately 5m from the main stairs.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
    • These toilets are marked as being cubicles but are for the use of people who identify as female.
      They are shown in photographs 1-4.
  • Baby Changing Facilities View
    • There is a flip down baby change table available.
    • The height of the baby change table is 79cm.
  • Toilet Facilities 2 View
    • The shared toilet is located on the third floor.
    • There is stepped access to the toilet(s).
    • The standard toilet(s) is/are approximately 5m from the main stairs.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
    • There is a lowered urinal with grab rails on both sides at a height of 40cm.
      .
  • Baby Changing Facilities 2 View
    • Baby change facilities are available in the shared toilets.
    • There is a flip down baby change table available.
    • The height of the baby change table is 83cm.

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