Access Guide
Introduction - Nandos
- Nandos is located on Stamford Street.
- The restaurant serves Portuguese cuisine, in particular Peri Peri Chicken.
Opening Times
- Monday 11:30 - 22:00.
- Tuesday 11:30 - 22:00.
- Wednesday 11:30 - 22:00.
- Thursday 11:30 - 22:00.
- Friday 11:30 - 23:00.
- Saturday 11:30 - 23:00.
- Sunday 12:00 - 22:00.
Getting Here
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By Air
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- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway with interchanges to the rail and underground network at Canning Town and Stratford.
From Gatwick Airport there are fast trains connecting to London Bridge Station.
Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line. - For more information on travelling to London by air please click here (opens new tab).
- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
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By Road
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- The restaurant is situated in central London in the Congestion Zone.
It is located on Stamford Street (A3200).
The venue recommends using public transport. - The Cornwall Road public car park is located underneath Stamford Street.
There is direct access into the centre from the car park and also lift access to street level. - For more information on London traffic please click here (opens new tab).
- The restaurant is situated in central London in the Congestion Zone.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- The nearest bus stops are located on Stamford Street.
The Coin Street (Stop SP) bus stop is located on the opposite side of Stamford Street and is served by the following bus services; 381, N343, N381. - For more information on the nearest bus stop please click here (opens new tab).
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By Train
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- The nearest Railway Station is Waterloo and Waterloo East.
- Waterloo and Waterloo East Stations are approximately 450 metres from the Coin Street Neighbourhood Centre.
The stations are linked and there is step-free access throughout the stations, although there are steep ramps to access the platforms in Waterloo East.
Step-free access to both stations is from the service road known as Cab Road or Taxi Road. - For more information on Waterloo Station (National Rail) please click here (opens new tab).
- For more information on Waterloo Station (AccessAble) please click here (opens new tab).
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By Underground
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- The nearest underground station is Waterloo.
- Waterloo (Bakerloo, Jubilee, Northern and Waterloo and City Lines) is approximately 550 metres from the Coin Street Neighbourhood Centre.
Of these lines, only the Jubilee Line has step-free access. - For more information on London Underground (Transport for London) please click here (opens new tab).
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By River
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- Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
The Queen's Walk is served by the London Eye Millennium Pier, between Westminster Bridge and the Golden Jubilee Bridges and also Bankside Pier, to the east of Blackfriars Bridge.
There is step-free access onto the river buses, except three piers. Please see the TFL website for details. - For more information on London River Bus services please click here (opens new tab).
- Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
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Useful Links
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- Please use the TFL journey planner for details of the most suitable route.
- To view the web page described above click here (opens in new tab).
- The TFL website has links to the TFL accessibility guides, including large print maps and audio guides to order or download.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
South Bank Public Car Parks
- This section provides information about a number of public cars parks around South Bank.
For more information about access and parking charges please visit the individual car parks.
South Bank is located in the congestion charging zone.
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National Theatre Car Park
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- The National Theatre Car Park Car Park is located off Upper Ground.
- The car park type is underground.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is concrete.
- When the National Theatre building is closed there is no step-free access from the car park.
This applies all day on Sundays, and before 09.30 and after 23:00 on most other days.
Free parking is available in the NT Car Park for Blue Badge holders attending a performance or eating at the National.
Photographs 1 and 2 show the National Theatre Car Park. - To view the National Theatre car park location please click here (opens new tab).
- For more information on the National Theatre Car Park please click here (opens new tab).
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Cornwall Road Car Park
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- The Cornwall Road Car Park Car Park is located off Cornwall Road.
- The car park type is underground.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is concrete.
- There is step free access from the car park via a lift.
The car park is used as a car park for South Bank Centre Venues.
Photographs 3 and 4 Show the Cornwall Road Car Park. - To view the Cornwall Road car park location please click here (opens new tab).
- For more information on the Cornwall Road Car Park please click here (opens new tab).
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Doon Street Car Park
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- The Doon Street Car Park Car Park is located off Upper Ground.
- The car park type is open air/surface.
- The car park does not have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is compacted gravel.
- Photographs 5 and 6 show the Doon Street Car Park.
- To view the Doon Street car park location please click here (opens new tab).
- For more information on the Doon Street Car Park please click here (opens new tab).
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Waterloo – York Road Car Park
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- The Waterloo York Road Car Park Car Park is located off York Road.
- The car park type is open air/surface.
- The car park does not have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 7 and 8 show the Waterloo York Road Car Park.
- To view the Waterloo York Road car park location please click here (opens new tab).
- For more information on the Waterloo York Road Car Park please click here (opens new tab).
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Waterloo – Upper Marsh Car Park
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- The Waterloo Upper Marsh Car Park Car Park is located off Upper Marsh.
- The car park type is open air/surface.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 9 and 10 show the Waterloo Upper Marsh Car Park.
- To view the Waterloo Upper Marsh car park location please click here (opens new tab).
- For more information on the Waterloo Upper Marsh Car Park please click here (opens new tab).
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London Waterloo Station Car Park
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- The London Waterloo Station Car Park Car Park is located on Station Approach.
- The car park type is open air/surface.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 11 and 12 show the London Waterloo Station Car Park.
- To view the London Waterloo Station car park location please click here (opens new tab).
- For more information on the London Waterloo Station Car Park please click here (opens new tab).
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Eating and Drinking
- The following information is for the restaurant.
- The restaurant is located ahead as you enter.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is medium height (77cm - 109cm) .
- There is not a lowered section of the counter.
- There is not a hearing assistance system .
- There is ample room for a wheelchair user to manoeuvre.
- This area does play background music.
- The type of flooring in this area is tiles and wood.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- The nearest table is approximately 2m from the entrance/opening.
- The nearest table is approximately 5m from the till/counter.
- The standard height for tables is 71cm.
- Takeaway cups are not available.
- Takeaway cutlery is not available.
- Drinking straws are not available.
- There are hand held menus available.
- Menus are available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The lighting levels are moderate to good.
Toilet with Adaptations
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- This accessible toilet is located to the left as you enter from the main entrance.
- This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the service counter.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm.
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 126cm x 222cm (4ft 2in x 7ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has not got a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 83cm.
- The transfer space is obstructed by waste bins.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are non-infectious waste and female sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 182cm from the floor.
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 111cm (3ft 8in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 94cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is low.
- The contrast between the internal door and wall is low.
- The contrast between the dropdown rail(s) and wall is medium.
- The contrast between the wall-mounted grab rail(s) and wall is medium.
- The toilet seat colour contrast is low.
- The contrast between the walls and floor is low.
- The lighting levels are low to moderate.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- The baby change table is set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 75cm (2ft 6in).
Standard Toilet(s)
- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
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- An ambulant toilet with wall-mounted grab rails is not available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left as you enter from the main entrance.
- The female and male toilets are approximately 7m (7yd 1ft) from the main entrance.
- There is step-free access into the female and male toilet(s).
- There is pictorial signage on or near the toilet door.
- There is a lowered urinal in the male toilet(s).
- The height of the lowered urinal is 54cm.
- There are no vertical wall-mounted grab rails at the lowered urinal.
- The lowered urinal does contrast visually with the wall.
- There is not sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
- An ambulant toilet with wall-mounted grab rails is not available.
- There is not a lowered wash basin.
- There are no vertical wall-mounted grab rails at the lowered wash basin.
- The wash basin(s) tap type is sensor.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are low to moderate.