Access Guide
Introduction - Mamuska Polish Restaurant
- Mamuska Polish Kitchen and Bar creates food a Polish mother would be proud to serve. This massive, industrial venue born of steel, brick and concrete offers a different vibe to its previous home in Elephant and Castle, but the menu remains as reassuringly authentic and value-packed, as ever. With seating for 200 and a Platform bar area for after-dinner drinks, Mama looks forward to welcoming you home.
Related London South Bank Venues (Leake Street Arches)
- Leake Street Arches is a celebration of urban art, dining and entertainment live from Waterloo. Eight former railway arches next to the famous Graffiti Tunnel have been brought back to life to provide a curated collection of independent restaurants, bars and entertainment spaces that capture the essence of urban culture. Head to Leake Street Arches to fuel your creativity and leave your mark.
Opening Times
- Monday 12:00 - 22:00.
- Tuesday 12:00 - 22:00.
- Wednesday 12:00 - 23:00.
- Thursday 12:00 - 23:00.
- Friday 12:00 - 00:00.
- Saturday 12:00 - 00:00.
- Sunday 08:00 - 22:00.
Getting Here
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By Air
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- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway with interchanges to the rail and underground network at Canning Town and Stratford.
From Gatwick Airport there are fast trains connecting to London Bridge Station.
Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line. - For more information on travelling to London by air please click here (opens new tab).
- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
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By Road
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- Leake Street Arches is situated in central London, in the Congestion Zone adjacent to Waterloo Station.
The closest vehicular access is from York Street (A3200) but as there is no parking it may be advisable to use public transport. - There is no onsite parking at Leake Street Arches.
The nearest public car park is located on Upper Marsh. - For more information on London traffic please click here (opens new tab).
- Leake Street Arches is situated in central London, in the Congestion Zone adjacent to Waterloo Station.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- There are bus stops on both sides of York Road and Westminster Bridge Road which are within approximately 170 metres of Leake Street Arches.
The bus stops in York Road are County Hall (Stop F) and County Hall (Stop G).
County Hall (Stop G) is served by the following services: 76, 77, 211, 507 and N381.
County Hall (Stop F) is served by the following services: 77, 381, N381 and National Express. - For more information on the nearest bus stop location please click here (opens new tab).
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By Train
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- The nearest Railway Station is Waterloo.
- Waterloo Station is approximately 350 metres from Leake Street Arches.
Step-free access to the station is from the service road known as Cab Road or Taxi Road. - For more information on Waterloo Station (National Rail) please click here (opens new tab).
- For more information on Waterloo Station (AccessAble) please click here (opens new tab).
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By Underground
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- The nearest underground station is Waterloo.
- Lambeth North (Bakerloo Line) is approximately 350 metres from Leake Street Arches.
Lambeth North has stepped access.
Waterloo (Bakerloo, Jubilee, Northern and Waterloo and City Lines) is approximately 500 metres from Leake Street Arches.
Of these lines, only the Jubilee Line has step-free access. - For more information on London Underground (Transport for London) please click here (opens new tab).
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By River
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- Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
The Queen's Walk is served by the London Eye Millennium Pier, between Westminster Bridge and the Golden Jubilee Bridges and also Bankside Pier, to the east of Blackfriars Bridge.
There is step-free access onto the river buses, except three piers. Please see the TFL website for details. - For more information on London River Bus services please click here (opens new tab).
- Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
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Useful Links
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- Please use the TFL journey planner for details of the most suitable route.
- To view the web page described above click here (opens in new tab).
- The TFL website has links to the TFL accessibility guides, including large print maps and audio guides to order or download.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
South Bank Public Car Parks
- This section provides information about a number of public cars parks around South Bank.
For more information about access and parking charges please visit the individual car parks.
South Bank is located in the congestion charging zone.
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National Theatre Car Park
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- The National Theatre Car Park Car Park is located off Upper Ground.
- The car park type is underground.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is concrete.
- When the National Theatre building is closed there is no step-free access from the car park.
This applies all day on Sundays, and before 09.30 and after 23:00 on most other days.
Free parking is available in the NT Car Park for Blue Badge holders attending a performance or eating at the National.
Photographs 1 and 2 show the National Theatre Car Park. - To view the National Theatre car park location please click here (opens new tab).
- For more information on the National Theatre Car Park please click here (opens new tab).
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Cornwall Road Car Park
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- The Cornwall Road Car Park Car Park is located off Cornwall Road.
- The car park type is underground.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is concrete.
- There is step free access from the car park via a lift.
The car park is used as a car park for South Bank Centre Venues.
Photographs 3 and 4 Show the Cornwall Road Car Park. - To view the Cornwall Road car park location please click here (opens new tab).
- For more information on the Cornwall Road Car Park please click here (opens new tab).
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Doon Street Car Park
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- The Doon Street Car Park Car Park is located off Upper Ground.
- The car park type is open air/surface.
- The car park does not have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is compacted gravel.
- Photographs 5 and 6 show the Doon Street Car Park.
- To view the Doon Street car park location please click here (opens new tab).
- For more information on the Doon Street Car Park please click here (opens new tab).
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Waterloo – York Road Car Park
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- The Waterloo York Road Car Park Car Park is located off York Road.
- The car park type is open air/surface.
- The car park does not have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 7 and 8 show the Waterloo York Road Car Park.
- To view the Waterloo York Road car park location please click here (opens new tab).
- For more information on the Waterloo York Road Car Park please click here (opens new tab).
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Waterloo – Upper Marsh Car Park
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- The Waterloo Upper Marsh Car Park Car Park is located off Upper Marsh.
- The car park type is open air/surface.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 9 and 10 show the Waterloo Upper Marsh Car Park.
- To view the Waterloo Upper Marsh car park location please click here (opens new tab).
- For more information on the Waterloo Upper Marsh Car Park please click here (opens new tab).
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London Waterloo Station Car Park
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- The London Waterloo Station Car Park Car Park is located on Station Approach.
- The car park type is open air/surface.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 11 and 12 show the London Waterloo Station Car Park.
- To view the London Waterloo Station car park location please click here (opens new tab).
- For more information on the London Waterloo Station Car Park please click here (opens new tab).
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located on Addington Street.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Mamuska Polish Kitchen and Bar'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) both ways.
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the opening is 152cm.
- There is a member of staff available for assistance at this entrance.
Ramp(s) or Slope(s) (Foyer)
- There is a ramp/slope located in the foyer.
- The ramp/slope is used to access all but one dining table.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
- The width of the ramp/slope is 120cm (3ft 11in).
- The lighting levels at the ramp/slope are low to moderate.
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Comments
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- There was a step next to this ramp at the time of survey but was to be closed off imminently.
Ramp(s) or Slope(s) (Dining and Toilets)
- There is a ramp/slope located past the orders counter.
- The ramp/slope is used to access dining tables and toilets.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
- The width of the ramp/slope is 122cm (4ft).
- The lighting levels at the ramp/slope are moderate to good.
Eating and Drinking
- The following information is for the restaurant/bar.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is high (110cm+) .
- There is not a lowered section of the counter.
- There is not a hearing assistance system .
- There is ramped/sloped access within the restaurant/bar.
- There is ample room for a wheelchair user to manoeuvre.
- This area does not play background music.
- The type of flooring in this area is concrete.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The nearest table is approximately 2m from the entrance/opening.
- The nearest table is approximately 4m from the till/counter.
- The standard height for tables is 72cm.
- Takeaway cups are available.
- Takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- There are hand held menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is European cuisine.
- The lighting levels are varied.
- Access to the additional seating area is via a ramp.
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Comments
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- Food and drink orders are placed and paid for at the till point.
- The till point is 4 metres from the main entrance on the left as you enter.
- Touchscreen ordering screens are planned to be installed.
- Once ordered you are given a numbered ticket, when the number is called, you will collect your order from the 120cm high counter.
Toilet with Adaptations
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- This accessible toilet is located at the rear of the restaurant.
- This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
- There is ramped/sloped access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm.
- The door does not have a horizontal grab rail.
- The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is not a lateral transfer space.
- There is not an emergency alarm.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin, general waste (with no lid) and female sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a mirror.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 120cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is high.
- The contrast between the internal door and wall is high.
- The contrast between the dropdown rail(s) and wall is high.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is high.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The toilet seat colour contrast is low.
- The contrast between the walls and floor is high.
- The lighting levels are good.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 85cm (2ft 9in).
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Comments
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- There is a spatula lever flush on the right as you face the toilet.
- There is a dropdown rail on the right as you face the toilet.
Standard Toilet(s)
- Standard toilet facilities are available.
- The nearest standard toilet(s) is/are located at the rear of the restaurant.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located at the rear of the restaurant.
- The male toilet(s) is/are approximately 33m (36yd 3in) from the main entrance.
- There is ramped/sloped access into the male toilet(s).
- There is pictorial signage on or near the toilet door.
- There is not a lowered urinal.
- An ambulant toilet with wall-mounted grab rails is not available.
- There is not a lowered wash basin.
- The wash basin(s) tap type is lever.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
- There is a/are similar standard toilet(s) available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located at the rear of the restaurant.
- The shared toilet(s) is/are approximately 34m (37yd 7in) from the main entrance.
- There is ramped/sloped access into the shared toilet(s).
- There is pictorial signage on or near the toilet door.
- There is not a lowered urinal.
- An ambulant toilet with wall-mounted grab rails is not available.
- The wash basin(s) tap type is lever.
- There is not a flashing fire alarm beacon within the toilet(s).
- Lighting levels are good.
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Comments
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- There are 5 further similar shared toilets up a spiral staircase that has 14 steps with handrails on both sides.
Other Floors (Ground to First Floor)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located on the right past the ordering counter.
- The stairs are approximately 10m from the main entrance.
- Signs indicating the location of the stairs are not available from the entrance.
- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are low to moderate.
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Other Information
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- The service(s) on the floors which are not accessible is/are a private function area.
Private Function
- There is a private function area with a bar on the first floor.
- There are tables, bench seating and armchairs in the bar.
- The height of the tables is 72cm.
- Music may be played depending on the function.
- The lighting can be varied depending on the function.