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Cwmbran Centre - Glyndwr Multi-Storey Car Park

Cwmbran Centre, Cwmbran, NP44 1PB

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Access Guide

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COVID-19 Information (Cwmbran Centre)

Getting Here

Getting Help and Assistance

  • There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information.
  • Guest Services Associates do receive training in escorting visually impaired people.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • A place of safety is available in the Shopping Centre Management Offices.
  • The venue does not offer a quiet shopping experience.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs, motorised wheelchairs, tri wheel walkers, mobility scooters, walking sticks and walking frames.
  • To obtain mobility aids please contact Torfaen Community Transport.

Multi-Storey Car Park

  • The venue does have its own parking facilities.
  • The car park is located off Glyndwr Road.
  • The car park type is multi-storey.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 210cm (6ft 11in).
  • The car park does not have a barrier control system.
  • The car park surface is concrete.
  • There is not a/are not Blue Badge parking bay(s) available.
  • There is a total of 627 parking bays in the car park of which 0 are designated for the use of Blue Badge holders.
  • There are not parking charges for the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • The Glyndwr Multi-Storey Car Park has no designated Blue Badge bays located within the car park.
    • Blue Badge users can use the standard parking bays on the ground level and Level 3 with assistance required.
    • Blue Badge users can use the standard parking bays on the ground level and use the subway highlighted within the Access Guide to gain access to the shopping centre.

Other Floors (Car Park Levels 2 to 9)

  • Stairs can be used to access other floors.
  • The stairs are located at the side of the car park.
  • The floors which are accessible by stairs are floors 2 to 9.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are varied.

Access Point (Glyndwr Car Park Level 3)

  • This information is for the access point located Glyndwr Car Park Level 3.
  • This access point gives access to Glyndwr Road and The Arcade access point.
  • The access point is not clearly signed.
  • There is ramped/sloped or stepped access at this access point.
  • The ramp/slope is located beyond the level 3 access point.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
  • The step(s) is/are located off the walkway.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The step(s) has/have tactile paving at the top and bottom.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • Photographs 1 to 9 show the level 3 access point and ramp/slope leading down to Glyndwr Road.
    • At this point you need to cross over the road to The Arcade access point.
    • There are a set of stairs along the pathway leading down to an access subway.
    • The subway gives access to an access point by The Arcade entrance and the Monmouth Car Park and access points.

Access Point (Glyndwr Car Park - Monmouth Square Car Park Subway)

  • This information is for the access point located on the ground level of Glyndwr Car Park.
  • This access point gives access to Glyndwr Car Park - Monmouth Square Car Park and The Arcade access point.
  • The access point is clearly signed.
  • This access point sign says 'shops, toilets and lifts'.
  • There is ramped/sloped access at this access point.
  • There is a canopy or recess which provides weather protection at this access point.
  • The ramp/slope is located in front of and beyond the access point.
  • The gradient of the ramp/slope is slight.
  • The lighting levels at the ramp/slope are good.

Access Point (The Arcade)

  • This information is for the access point located off Glyndwr Car Park - Monmouth Square Car Park and The Arcade access point.
  • This access point gives access to the entrance to the shopping centre at The Arcade.
  • The access point is not clearly signed.
  • There is ramped/sloped and stepped access at this access point.
  • The ramp/slope is located on the pathway leading to the access point from the subway.
  • The gradient of the ramp/slope is slight.
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does not bypass the step(s).
  • The step(s) is/are located leading from the subway to the access point.
  • There is/are 15+ step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) has/have tactile paving at the top and bottom.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Approach (Car Park Exit)

  • The surface of the approach is concrete.
  • The approach surface is uneven in places.
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.

Car Park Pedestrian Exit (Car Park Exit)

  • This information is for the pedestrian exit located in Monmouth Car Park.
  • The pedestrian exit is clearly signed.
  • The pedestrian exit is clearly signed with 'shops, toilets, lift'.
  • There is ramped/sloped access at this exit.
  • There are no doors at this exit.
  • The width of the door opening is 287cm.
  • The ramp/slope is located in front of the access point.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are low.

Level Change (Access to Lift and Stairs)

  • There is a ramp/slope located beyond the car park entrance.
  • The ramp/slope is used to access the Monmouth Square Car park, the public toilets and access to the lift and stairs at the Monmouth Square access point.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are good.

Shared Section (Lift (Monmouth Square))

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