Access Guide

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Getting Here

The shopping centre is located around 1 mile to the east of the A1(M) and A19(M) south of Gateshead.
The A1231 is used until the junction with the A182 where the centre is accessible from the south west or north east.
There are main car parks to the east and west with Blue Badge parking near ASDA and Sainsbury's and in Car Park 2.
For more information on traveling to the shopping centre by car please click here (opens new tab).
For more information on parking please click here (opens new tab)
There is a bus stop within 150 metres of the shopping centre.
There is a bus station located to the west of the shopping centre with link access via lift or escalator.
The bus station is served locally and nationally by Go Northeast and National Express.
For more information on Go Northeast please click here (opens new tab).
For more information on National Express please click here (opens new tab).
The nearest railway station is Chester-le-Street.
Chester-le-Street Station is approximately 5.5 miles south west from the shopping centre.
For more information on Chester-le-Street Station please click here (opens new tab).

Guest services associates, Security officers and Cleaning operatives receive Autism Awareness training.
There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
British Sign Language interpreters can be provided on request.
There is not an assistance dog toilet or toileting area at the venue/nearby.
There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
The venue does not offer a quiet shopping experience.
Water bowls for assistance dogs are not available.
There are mobility aids available.
The mobility aids available include wheelchairs and mobility scooters.

The shopping centre have shared parking facilities.
The car parking facilities are for Blue Badge holders only.
The car park is located to the west of the shopping centre, in front of ASDA.
The car park type is open air/surface.
The car park does have a height restriction barrier.
The maximum height of the restriction barrier is 230cm (7ft 7in).
The car park does not have a barrier control system.
The car park surface is tarmac.
There is a/are Blue Badge parking bay(s) available.
The Blue Badge bay(s) is/are clearly marked and signposted.
There is/are 10+ designated Blue Badge parking bay(s) within the car park.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 420cm x 480cm (13ft 9in x 15ft 9in).
There is not a 120cm marked zone around the Blue Badge parking bay(s).

Parking View
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
- There are additional car parks for staff and visitors.
Paying View
- There are no parking charges for the car park.
Access from the Car Park View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is not clearly signposted.
- The surface on the approach to the entrance is tarmac.
- There is not a road to cross between the car park and the entrance.
- There is tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 76m (83yd 4in) from the South West entrance.
Drop-off Point(s) View
- There is not a/are not clearly marked drop-off point(s).