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Brunswick Shopping Centre - Car Park

Westborough, Scarborough, YO11 1UE

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Access Guide

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Getting Here

Getting Help and Assistance

  • There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The venue offers a quiet shopping experience.
  • The Quiet Shopping Experience takes place on a dedicated Tuesday in November each year. Please ask for details.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Multi-Storey Car Park

  • The shopping centre does have its own parking facilities.
  • The car park is located at the rear of the shopping centre on York Place.
  • The car park type is multi-storey.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 200cm (6ft 7in).
  • The car park does have a barrier control system.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge parking bays are located on level 1 towards the front and front left of the car park.
  • There is a total of 350 parking bays in the car park of which 15 are designated for the use of Blue Badge holders.
  • There are parking charges for the car park.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located in the lift lobbies and on level 1 of the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • There is a machine with a push button at the entrance to the car park.
    • The height of the push button is 106cm (shown in photograph 3).

Multi-Storey Designated Parking Level (Level 1)

  • There is/are 15 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 336cm x 472cm (11ft x 15ft 6in).
  • There is not a 120cm marked zone around the Blue Badge parking bay(s).
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 8 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the building.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located close to the exit into the shopping centre and in the lift lobby.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the front of mall scenic lift and the car park to upper mall lift.
    • The route to the pedestrian exit may not be accessible to a wheelchair.
    • Assistance may be required because there is/are slopes/ramps.
    • It may be necessary to cross the path of moving vehicles between the Blue Badge parking bays and the pedestrian exit on this level.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is concrete.
    • The nearest designated Blue Badge parking bay is approximately 11m from the scenic lift pedestrian exit.
    • Digital wayfinders are not available.

Car Park Pedestrian Exit (Level 1 to the Front of Mall Scenic Lift)

  • This information is for the pedestrian exit located on level 1 of the car park in the centre towards the front.
  • The pedestrian exit is clearly signed.
  • The pedestrian exit is clearly signed with 'Lift to all Levels'.
  • There is ramped/sloped access at this exit.
  • There is a dark mat or floor marking at this exit that might be perceived as a hole.
  • The exit door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are single width.
  • The width of the door opening is 85cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 166cm.
  • Pedestrian Exit View
    • Digital wayfinders are not available.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading to the exit.
    • The gradient of the ramp/slope is steep.
  • Comments View
    • The first set of doors consists of 2 single doors.
    • The door to the left is automatic.
    • The door to the right is manual.
    • Both doors have identical dimensions.

Car Park Pedestrian Exit (Car Park Level 1 to Car Park and Upper Mall Lift)

  • This information is for the pedestrian exit located on level 1 of the car park in the centre towards the rear.
  • The pedestrian exit is not clearly signed.
  • There is ramped/sloped access at this exit.
  • There is a dark mat or floor marking at this exit that might be perceived as a hole.
  • The exit door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 164cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 164cm.
  • Pedestrian Exit View
    • Digital wayfinders are not available.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
  • Comments View
    • There is a similar car park exit at the front of the car park.
    • This exit leads to the stairwell and is shown in photographs 6 and 7.
    • There is a help point at this car park exit.
    • The height of the receiver is 144cm.

Car Park Pedestrian Exit (Level 2 to Front of Mall Scenic Lift)

  • This information is for the pedestrian exit located at the front of the shopping centre building, in the centre of the car park.
  • The pedestrian exit is not clearly signed.
  • There is ramped/sloped access at this exit.
  • The exit door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 182cm.

Car Park Pedestrian Exit (Level 2 to Car Park to Upper Mall Lift)

  • This information is for the pedestrian exit located at the left or right side of the shopping centre building, in the centre of the car park.
  • The pedestrian exit is not clearly signed.
  • There is ramped/sloped or stepped access at this exit.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 154cm.
  • Pedestrian Exit View
    • Digital wayfinders are not available.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance and in the doorway.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located to the left as you face the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 8cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
  • Comments View
    • The entrance surveyed is the left hand entrance.
    • There is a similar entrance to the right of the shopping centre building with a similar ramp and step.
    • The right entrance is shown in photographs 5-8.

Lift (Front of Mall Scenic Lift)

  • There is a lift for public use.
  • The lift is located at the front of the shopping centre.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are lower mall, upper mall, car park level 1 and car park level 2.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 150cm x 158cm (4ft 11in x 5ft 2in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Lift (Upper Mall to Car Park)

  • There is a lift for public use.
  • The lift is located on the upper mall, at the rear left of the shopping centre.
  • Signs indicating the location of the lift are not available from the entrance.
  • There is 1 other lift in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Upper Mall and Car Park Levels 1 and 2.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 105cm (3ft 5in).
  • The dimensions of the lift are 192cm x 140cm (6ft 4in x 4ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Related Access Guides (Brunswick Shopping Centre)