You are on Deck Summary. Skip to the next section.

Deck Summary

• Facilities/services available on this deck include; Islands, Deck 9 Deck Bar, Cinema Screen (Movies by Moonlight), Main Pool, Snack Shack, Indoor Pool, The Glass House, Oceans Gym, Oceans Spa & Beauty Salon, and The Veranda.
• There is a/are standalone accessible toilet(s) located on this deck.
• The standalone accessible toilet(s) is/are located in the Purple Staircase area, at the forward of the ship on Decks 5 and 9.
• There are standard toilet facilities located on this deck.
• For information about all toilet facilities please click here (opens new tab).
• For information about the ship itself please click here (opens new tab).

You are on Stairs (Purple Staircase - Forward). Skip to the next section.

Stairs (Purple Staircase - Forward)

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• Stairs View
  • The stairs are located in the Purple Staircase area, at the forward of the ship.
  • The decks which are accessible by stairs are Decks 2 to 10.
  • There are between 16 and 26 steps between all decks.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The steps do have open risers.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • The lighting levels at the steps are moderate to good.

You are on Lift(s) (Purple Staircase - Forward). Skip to the next section.

Lift(s) (Purple Staircase - Forward)

• The lift(s) is/are located in the Purple Staircase area, at the forward of the ship.
• There are 3 lifts in this location.
• The other lifts have very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The decks which are accessible by this lift are Decks 2 to 10.
• Clear signs indicating the facilities on each deck are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
• Lift doors contrast visually with lift lobby walls on all decks.
• The external controls for the lift are within 90cm - 110cm from the floor on all decks.
• The colour contrast between the external lift controls and the control plate is good on all decks.
• The colour contrast between the external lift control plate and the wall is good on all decks.
• The clear door width is 98cm (3ft 3in).
• The dimensions of the lift are 172cm x 172cm (5ft 8in x 5ft 8in).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Lobby (Purple Staircase - Forward). Skip to the next section.

Lobby (Purple Staircase - Forward)

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• Lobby Area View
  • This lobby area is located in the Purple Staircase area, at the forward of the ship on Deck 9.
  • There is step-free access throughout the lobby area.
  • There is sufficient space for a wheelchair user to use the lobby area.
  • The flooring in the lobby area consists of carpet, tiles and wood.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The colour contrast between the walls and floor is high.
  • The lighting levels in the lobby are moderate to good.
  • Background music is played in this area.
  • Background music is only played at certain times.
  • There are waste disposal bins in this lobby area.
  • There is not a water dispenser in this lobby area.
  • There is a/are lipped threshold(s) to access the Main Pool/outer deck and Islands from this lobby area.
  • There is a/are very slight slope(s) to the Main Pool/outer deck from this lobby area.
  • The nearest facilities accessed via this lobby area include; the Main Pool, Deck 9 Deck Bar, Cinema Screen (Movies by Moonlight) and Islands.
  • There is a standalone accessible toilet in this lobby area.
  • There are standard toilet facilities in this lobby area.
• Signage View
  • Wayfinding signage is provided in the lobby area.
  • Wayfinding signage does not include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
  • Wayfinding signage is clearly presented/easy to read.
  • There is a list of facilities available on this deck in the lobby area.
  • There is braille, tactile and written signage for the facilities within the lobby area.
  • There is a/are digital ship information touchscreen(s) available within the lobby.
  • The digital wayfinding touchscreen(s) is/are between the heights of 68cm and 187cm.
  • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
  • There is an additional horizontal touchscreen available.
    The horizontal touchscreen heights range between 119cm - 185cm.
• Seating Area View
  • There is a seating area close to the lobby.
  • Access to the seating area is unobstructed.
  • There is sufficient space for a wheelchair user to use the seating area.
  • The nearest seating areas are located in Islands restaurant and on the outer deck, next to the Main Pool.
    In these areas there are tables, sun loungers and a mixture of chairs with and without armrests available.

You are on Accessible Toilet(s) (Deck 9 - Purple Staircase (Forward)). Skip to the next section.

Accessible Toilet(s) (Deck 9 - Purple Staircase (Forward))

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• Location and Access View
  • This accessible toilet is located in the Purple Staircase lobby, at the forward of the ship on Deck 9.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is braille, tactile, pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is fair.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The contrast between the internal door and wall is poor.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 163cm x 144cm (5ft 4in x 4ft 9in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 105cm (3ft 5in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is no dropdown rail.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is fair.
  • There is not an emergency alarm.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet does not have a backrest or a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 40cm (1ft 4in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 86cm (2ft 10in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 99cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 112cm (3ft 8in).
  • The contrast between the towel dispenser and the wall is good.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby changing table available.
  • The height of the baby changing table is 93cm.

You are on Standard Toilet(s) (Deck 9 - Purple Staircase (Forward)). Skip to the next section.

Standard Toilet(s) (Deck 9 - Purple Staircase (Forward))

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• Toilet Facilities View
  • The female and male toilets are located in the Puple Staircase lobby, at the forward of the ship on Deck 9.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is fair.
  • There is braille, tactile, pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 88cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.

You are on Lift(s) (Atrium - Midship). Skip to the next section.

Lift(s) (Atrium - Midship)

• The lift(s) is/are located in the Atrium, midship on Deck 4.
• There are 2 lifts in this location.
• The other lifts have very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The decks which are accessible by this lift are Decks 4 to 11.
• Clear signs indicating the facilities on each deck are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on some decks.
• Lift doors contrast visually with lift lobby walls on all decks.
• The external controls for the lift are within 90cm - 110cm from the floor on all decks.
• The colour contrast between the external lift controls and the control plate is poor on all decks.
• The colour contrast between the external lift control plate and the wall is fair on all decks.
• The clear door width is 108cm (3ft 7in).
• The dimensions of the lift are 130cm x 207cm (4ft 3in x 6ft 9in).
• There are no separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• External lift controls range between 103cm and 128cm.
• There is not a hearing loop system.
• The lift does have braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

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• Comments View
  • The Atrium lifts are the only ones which access Deck 11.

You are on Stairs (Red Staircase - Aft). Skip to the next section.

Stairs (Red Staircase - Aft)

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• Stairs View
  • The stairs are located in the Red Staircase area, at the aft of the ship on Deck 4.
  • All decks are accessible by these stairs.
  • There are between 16 and 26 steps between all decks.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The steps do have open risers.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • The lighting levels at the steps are moderate to good.

You are on Lift(s) (Red Staircase - Aft). Skip to the next section.

Lift(s) (Red Staircase - Aft)

• The lift(s) is/are located in the Red Staircase area, at the aft of the ship on Deck 4.
• There are 4 lifts in this location.
• The other lifts have very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The decks which are accessible by this lift are Decks 1 to 9.
• Clear signs indicating the facilities on each deck are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
• Lift doors contrast visually with lift lobby walls on all decks.
• The external controls for the lift are within 90cm - 110cm from the floor on all decks.
• The colour contrast between the external lift controls and the control plate is poor on all decks.
• The colour contrast between the external lift control plate and the wall is fair on all decks.
• The clear door width is 108cm (3ft 7in).
• The dimensions of the lift are 172cm x 200cm (5ft 8in x 6ft 7in).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

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• Comments View
  • On all lift lobbies there are also lift controls on the ship map stand, 100cm high.
  • The Red Staircase lifts are the only ones which access Deck 1 (embarking and disembarking).

You are on Lobby (Red Staircase - Aft). Skip to the next section.

Lobby (Red Staircase - Aft)

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• Lobby Area View
  • This lobby area is located in the Red Staircase area, at the aft of the ship on Deck 9.
  • There is step-free access throughout the lobby area.
  • There is sufficient space for a wheelchair user to use the lobby area.
  • The flooring in the lobby area consists of carpet and tiles.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The colour contrast between the walls and floor is high.
  • The lighting levels in the lobby are moderate to good.
  • Background music is played in this area.
  • Background music is only played at certain times.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 115cm.
  • There are waste disposal bins in this lobby area.
  • There is not a water dispenser in this lobby area.
  • There is a/are lipped threshold(s) to access the outer deck from this lobby area.
  • There is a/are very slight slope(s) to the outer deck from this lobby area.
  • The nearest facilities accessed via this lobby area include; The Glass House, Indoor Pool, Snack Shack, Oceans Spa & Beauty Salon, Oceans Gym, The Veranda, Main Pool, Deck 9 Deck Bar and Cinema Screen (Movies by Moonlight).
  • There are ambulant and standard toilet facilities in this lobby area.
• Signage View
  • Wayfinding signage is provided in the lobby area.
  • Wayfinding signage does not include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
  • Wayfinding signage is clearly presented/easy to read.
  • There is a list of facilities available on this deck in the lobby area.
  • There is braille and tactile signage for the facilities within the lobby area.
  • There is a/are digital ship information touchscreen(s) available within the lobby.
  • The digital wayfinding touchscreen(s) is/are between the heights of 70cm and 190cm.
  • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
  • The digital ship information touchscreens are available opposite the Atrium lifts.
  • There is a map of the ship located within this lobby area.
• Seating Area View
  • There is a seating area close to the lobby.
  • Access to the seating area is unobstructed.
  • There is sufficient space for a wheelchair user to use the seating area.
  • The nearest seating areas are located on the outer deck/Main Pool area and in the Indoor Pool area.
    There are tables, sun loungers and a mixture of chairs with and without armrests available.

You are on Standard Toilet(s) (Deck 9 - Red Staircase (Aft)). Skip to the next section.

Standard Toilet(s) (Deck 9 - Red Staircase (Aft))

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• Toilet Facilities View
  • The male toilet is located in the Red Staircase lobby, at the aft of the ship on Deck 9.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is fair.
  • There is braille, tactile, pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 88cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.
  • There is a 62cm wide swinging door accessing the urinals.
• Toilet Facilities 2 View
  • The female toilet is located in the Red Staircase lobby, at the aft of the ship on Deck 9.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • There is braille, tactile, pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 88cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.

You are on Ramp(s)/Slope(s) and Step(s) (Deck 9 - Red Staircase (Aft) - External Male Standard Toilet Entrance). Skip to the next section.

Ramp(s)/Slope(s) and Step(s) (Deck 9 - Red Staircase (Aft) - External Male Standard Toilet Entrance)

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• Ramp/Slope View
  • There is a ramp/slope located immediately beyond the door.
  • The ramp/slope is used to access the male standard toilets.
  • The gradient of the ramp/slope is slight.
  • The lighting levels at the ramp/slope are moderate to good.
  • The ramp/slope does not bypass the step(s).
• Step(s) View
  • There is a/are step(s) located in the threshold of the door.
  • The step(s) is/are used to access the male standard toilets.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 6cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are moderate to good.

You are on Ramp(s) or Slope(s) (Deck 9 - Red Staircase (Aft) - External Female Standard Toilet Entrance). Skip to the next section.

Ramp(s) or Slope(s) (Deck 9 - Red Staircase (Aft) - External Female Standard Toilet Entrance)

• There is a ramp/slope located in front of and beyond the entrance.
• The ramp/slope is used to access the female standard toilets.
• The gradient of the ramp/slope is slight.

You are on Outer Deck. Skip to the next section.

Outer Deck

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• Access to the Outer Deck View
  • There is step-free access to the outer deck.
  • There is a/are very slight slope(s) to the outer deck.
  • There is a/are lipped threshold(s) to access the outer deck.
  • There are automatic, double doors to access the outer deck.
  • The width of the door opening is 75cm+.
  • The door(s) does not/do not contrast visually with its immediate surroundings.
• Outer Deck View
  • There is step-free access throughout the outer deck.
  • The flooring on the outer deck consists of vinyl.
  • The outer deck has not got a non-slip floor.
  • The floor can become slippery when wet.
  • Background music is played on the outer deck.
  • Background music is only played at certain times.
  • In this area there are sun loungers, a mixture of chairs with and without armrests and tables available.
  • Handrails with a rounded or oval profile are provided in some areas on the outer deck.
  • The colour contrast of the handrails is high.
  • There are waste disposal bins in this area.
  • There is not a water dispenser in this area.
  • The facilities accessed via this outer deck include; the Main Pool, Deck 9 Deck Bar, Cinema Screen (Movies by Moonlight) and Snack Shack.
• Signage View
  • Wayfinding signage is not provided on the outer deck.

You are on Stairs (Deck 9 - Deck 10 - Aft). Skip to the next section.

Stairs (Deck 9 - Deck 10 - Aft)

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• Stairs View
  • The stairs are located at the aft of the ship.
  • There are two sets of stairs on the outer deck, either side of the Red Staircase lobby area.
  • The decks which are accessible by stairs are Decks 9 and 10.
  • There are 18 steps between decks.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The steps do have open risers.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.

You are on Stairs (Deck 9 Bar - Deck 10 Bar). Skip to the next section.

Stairs (Deck 9 Bar - Deck 10 Bar)

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• Stairs View
  • The stairs are located next to the Deck 9 Deck Bar, ahead when exiting the Yellow Staircase lifts on Deck 9.
  • The decks which are accessible by stairs are Decks 9 and 10.
  • There are 18 steps between decks.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The steps do have open risers.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.

You are on Activities and Entertainment Access Guide(s). Skip to the next section.

Activities and Entertainment Access Guide(s)

• The following facilities can be accessed from this deck.
• Cinema Screen (Movies by Moonlight) - To view the Access Guide please click here (new tab).

You are on Food and Drink Access Guide(s). Skip to the next section.

Food and Drink Access Guide(s)

• The following facilities can be accessed from this deck.
• Islands - To view the Access Guide please click here (new tab).
• The Glass House - To view the Access Guide please click here (new tab).
• Deck 9 Deck Bar - To view the Access Guide please click here (new tab).
• Snack Shack - To view the Access Guide please click here (new tab).

You are on Leisure Access Guide(s). Skip to the next section.

Leisure Access Guide(s)

• The following facilities can be accessed from this deck.
• Main Pool - To view the Access Guide please click here (new tab).
• Indoor Pool - To view the Access Guide please click here (new tab).
• Oceans Gym - To view the Access Guide please click here (new tab).
• Oceans Spa & Beauty Salon - To view the Access Guide please click here (new tab).

You are on Ship Services Access Guide(s). Skip to the next section.

Ship Services Access Guide(s)

• The following facilities can be accessed from this deck.
• The Veranda - To view the Access Guide please click here (new tab).