Access Guide
Summary
- The Glass House opens as a buffet café with a self-service coffee station during the day and as a speciality restaurant during the evening.
The restaurant has an all inclusive menu and a hot stone menu which has a cover charge. - The Glass House is located in the Red Staircase area, to the rear of the Indoor Pool on Deck 9.
- For opening times, please refer to the daily Cruise News or the information touchscreens situated throughout the ship.
- The standalone accessible toilet(s) is/are located in the Purple Staircase area, at the forward of the ship on Decks 5 and 9.
- For information about all toilet facilities please click here (opens new tab).
- For information about the deck itself please click here (opens new tab).
- For information about the ship itself please click here (opens new tab).
- For information about Indoor Pool please click here (opens new tab).
Entrance (Red Staircase - Aft)
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Access
View
- This information is for the entrance located in the Red Staircase area, at the aft of the ship on Deck 9.
- There is ramped/sloped access at this entrance.
- The entrance area/door is not clearly signed.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a/are hand sanitiser(s) at this entrance.
- The height of the hand sanitiser(s) is/are 115cm.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open when the venue is open.
- The width of the opening is 200cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is/are double width.
- The door(s) is/are permanently held open when the venue is open.
- The width of the opening is 160cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is not a member of staff available for assistance at this entrance.
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Ramp/Slope
View
- The ramp/slope is located beyond the first and second sets of doors.
- The gradient of the ramp/slope is slight.
Entrance (Outer Deck 9 - Aft)
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Access
View
- This information is for the entrance located on the outer deck of Deck 9, to the aft of the ship.
- There is ramped/sloped access at this entrance.
- The entrance area/door is not clearly signed.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the opening is 175cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is not a member of staff available for assistance at this entrance.
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Ramp/Slope
View
- The ramp/slope is located immediately before and beyond the entrance.
- The gradient of the ramp/slope is slight.
Eating / Drinking (Café)
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Access
View
- There is step-free access to the the café.
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Service and Menus
View
- Tables cannot be booked in advance.
- There is a buffet counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Refrigerated snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system .
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 110cm.
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Service Counter(s)
View
- The height of the counter is 110cm.
- There is not a lowered section of the counter.
- The type of flooring in this area is vinyl and tiles.
- The floor can become slippery when wet.
- The lighting levels are moderate to good.
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Self-Service Counter(s)
View
- The height of the main service counter is 86cm.
- The type of flooring in this area is tiles.
- The floor can become slippery when wet.
- The lighting levels are moderate to good.
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Seating Area
View
- There is step-free access throughout.
- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- In this area there are tables, a mixture of chairs with and without armrests, sun loungers and sofas available.
- The standard height for the underside of dining tables is 71cm.
- The surface height of the lowest table is 41cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- The flooring in this area consists of vinyl and tiles.
- The floor can become slippery when wet.
- The lighting levels are moderate to good.
- Lighting levels may be lower in the evening.
Eating / Drinking (Restaurant)
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Access
View
- There is step-free access to the the restaurant.
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Service and Menus
View
- Tables cannot be booked in advance.
- There is full table service.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is an all-inclusive tapas and pizza menu and a speciality hot stone menu.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system .
- This restaurant is chargeable.
- Cabin room numbers are taken or cabin cards are scanned for additional cover charges.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 110cm.
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Seating Area
View
- There is step-free access throughout.
- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- In this area there are tables and chairs with armrests available.
- The standard height for the underside of dining tables is 71cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- The flooring in this area consists of tiles.
- The floor can become slippery when wet.
- The lighting levels are moderate to good.
- Lighting levels may be lower in the evening.