Access Guide

Search Access Guide

Summary

Reception is the place to go for all onboard enquires and is open 24 hours.
Reception is located in the Atrium, midship on Deck 5.
The standalone accessible toilet(s) is/are located in the Purple Staircase area, at the forward of the ship on Decks 5 and 9.
For information about all toilet facilities please click here (opens new tab).
For information about the deck itself please click here (opens new tab).
For information about the ship itself please click here (opens new tab).

Reception View
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is 116cm.
- There is a lowered section of the reception desk.
- The height of the lowered section at the counter is 94cm.
- There is not a clear knee recess beneath the low/lowered section of the counter.
- There is not a hearing assistance system at the reception point.
- Background music is played in this area.
- The flooring in the reception area consists of carpet and tiles.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring with a shiny finish which could cause issues with glare or be perceived as slippery.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 115cm.
- There is a bell on the reception desk at a height of 116cm.
Seating Area View
- There is a seating area close to the reception point.
- Access to the seating area is unobstructed.
- In this area there are coffee tables and armchairs available.
- There is sufficient space for a wheelchair user to use the seating area.

Desk View
- The desk is located in the Atrium, midship on Deck 5, to the right as you face Reception.
- There is step-free access to the desk.
- There is a clear unobstructed route to the desk.
- There are windows, TVs, glazed screens or mirrors behind the desk which could adversely affect the ability of someone to lip read.
- The desk is not placed in front of a background which is patterned.
- The lighting levels at the desk are moderate to good.
- The height of the desk is 73cm.
- There is not a hearing assistance system at the desk.
- Background music is played in this area.
- The flooring in this area consists of carpet.
Seating View
- There is seating for the desk.
- Access to the seating is unobstructed.
- There are tables and chairs with armrests available.
- There is sufficient space for a wheelchair user to use the seating area.