Skip to main content
The new name for DisabledGo

Deck 5

Marella Discovery

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Deck Summary

Stairs (Purple Staircase - Forward)

  • Stairs View
    • The stairs are located in the Purple Staircase area, at the forward of the ship.
    • The decks which are accessible by stairs are Decks 2 to 10.
    • There are between 16 and 26 steps between all decks.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The steps do have open risers.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • The lighting levels at the steps are moderate to good.

Lift(s) (Purple Staircase - Forward)

  • The lift(s) is/are located in the Purple Staircase area, at the forward of the ship.
  • There are 3 lifts in this location.
  • The other lifts have very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The decks which are accessible by this lift are Decks 2 to 10.
  • Clear signs indicating the facilities on each deck are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
  • Lift doors contrast visually with lift lobby walls on all decks.
  • The external controls for the lift are within 90cm - 110cm from the floor on all decks.
  • The colour contrast between the external lift controls and the control plate is good on all decks.
  • The colour contrast between the external lift control plate and the wall is good on all decks.
  • The clear door width is 98cm (3ft 3in).
  • The dimensions of the lift are 172cm x 172cm (5ft 8in x 5ft 8in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Lobby (Purple Staircase - Forward)

  • Lobby Area View
    • This lobby area is located in the Purple Staircase area, at the forward of the ship on Deck 5.
    • There is step-free access throughout the lobby area.
    • There is sufficient space for a wheelchair user to use the lobby area.
    • The flooring in the lobby area consists of carpet and tiles.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The colour contrast between the walls and floor is medium.
    • The lighting levels in the lobby are moderate to good.
    • Background music is played in this area.
    • Background music is only played at certain times.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 115cm.
    • There are waste disposal bins in this lobby area.
    • There is not a water dispenser in this lobby area.
    • The nearest facilities accessed via this lobby area include; Broad Street Shops and Squid & Anchor.
    • There is a standalone accessible toilet in this lobby area.
    • There are standard toilet facilities in this lobby area.
  • Signage View
    • Wayfinding signage is not provided in the lobby area.
    • There is a list of facilities available on this deck in the lobby area.
    • There is braille, tactile and written signage for the facilities within the lobby area.
    • There is a/are digital ship information touchscreen(s) available within the lobby.
    • The digital wayfinding touchscreen(s) is/are between the heights of 68cm and 187cm.
    • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
  • Seating Area View
    • There is a seating area close to the lobby.
    • Access to the seating area is unobstructed.
    • There is sufficient space for a wheelchair user to use the seating area.
    • The nearest seating is within Squid & Anchor.
      There are tables, high tables, armchairs, sofas, bench seats, high stools and a mixture of chairs with and without armrests available.

Accessible Toilet(s) (Deck 5 - Purple Staircase (Forward))

  • Location and Access View
    • This accessible toilet is located to the left of the Purple Staircase lobby, at the forward of the ship on Deck 5.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is braille, tactile, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is fair.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is poor.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 147cm x 177cm (4ft 10in x 5ft 10in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are low to moderate.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 85cm (2ft 9in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is no dropdown rail.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 140cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet does not have a backrest or a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 85cm (2ft 9in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 108cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 150cm (4ft 11in).
    • The contrast between the towel dispenser and the wall is fair.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.

Standard Toilet(s) (Deck 5 - Purple Staircase (Forward))

  • Toilet Facilities View
    • The male toilet is located to the right of the Purple Staircase lobby, at the forward of the ship on Deck 5.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is fair.
    • There is braille, tactile, pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 88cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
  • Toilet Facilities 2 View
    • The female toilet is located to the left of the Purple Staircase lobby, at the forward of the ship on Deck 5.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is fair.
    • There is braille, tactile, pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 88cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.

Stairs (Atrium - Midship)

  • Stairs View
    • The stairs are located in the Atrium, midship on Deck 4.
    • The decks which are accessible by stairs are Decks 4 and 5.
    • There are 23 steps between decks.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The steps do have open risers.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • The lighting levels at the steps are moderate to good.
    • Some steps become narrow as the staircase spirals.

Lift(s) (Atrium - Midship)

  • The lift(s) is/are located in the Atrium, midship on Deck 4.
  • There are 2 lifts in this location.
  • The other lifts have very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The decks which are accessible by this lift are Decks 4 to 11.
  • Clear signs indicating the facilities on each deck are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on some decks.
  • Lift doors contrast visually with lift lobby walls on all decks.
  • The external controls for the lift are within 90cm - 110cm from the floor on all decks.
  • The colour contrast between the external lift controls and the control plate is poor on all decks.
  • The colour contrast between the external lift control plate and the wall is fair on all decks.
  • The clear door width is 108cm (3ft 7in).
  • The dimensions of the lift are 130cm x 207cm (4ft 3in x 6ft 9in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • External lift controls range between 103cm and 128cm.
  • There is not a hearing loop system.
  • The lift does have braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Lobby (Atrium - Midship)

  • Lobby Area View
    • This lobby area is located in the Atrium, midship on Deck 5.
    • There is step-free access throughout the lobby area.
    • There is sufficient space for a wheelchair user to use the lobby area.
    • The flooring in the lobby area consists of carpet and tiles.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The colour contrast between the walls and floor is high.
    • The lighting levels in the lobby are moderate to good.
    • Background music is played in this area.
    • Background music is only played at certain times.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 115cm.
    • There are waste disposal bins in this lobby area.
    • There is not a water dispenser in this lobby area.
    • There is a/are lipped threshold(s) to access the Red Staircase lobby from this lobby area.
    • The nearest facilities accessed via this lobby area include; Destination Services, Reception, Photo Gallery and Broad Street Shops.
  • Signage View
    • Wayfinding signage is not provided in the lobby area.
    • There is not a list of facilities available on this deck in the lobby area.
    • There is braille, tactile and written signage for the facilities within the lobby area.
    • There is a/are digital ship information touchscreen(s) available within the lobby.
    • The digital wayfinding touchscreen(s) is/are between the heights of 70cm and 189cm.
    • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
  • Seating Area View
    • There is a seating area close to the lobby.
    • Access to the seating area is unobstructed.
    • There is sufficient space for a wheelchair user to use the seating area.
    • The seating areas are near to Destination Services and Reception.
      There are tables and chairs with armrests available.

Stairs (Red Staircase - Aft)

  • Stairs View
    • The stairs are located in the Red Staircase area, at the aft of the ship on Deck 4.
    • All decks are accessible by these stairs.
    • There are between 16 and 26 steps between all decks.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The steps do have open risers.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • The lighting levels at the steps are moderate to good.

Lift(s) (Red Staircase - Aft)

  • The lift(s) is/are located in the Red Staircase area, at the aft of the ship on Deck 4.
  • There are 4 lifts in this location.
  • The other lifts have very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The decks which are accessible by this lift are Decks 1 to 9.
  • Clear signs indicating the facilities on each deck are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
  • Lift doors contrast visually with lift lobby walls on all decks.
  • The external controls for the lift are within 90cm - 110cm from the floor on all decks.
  • The colour contrast between the external lift controls and the control plate is poor on all decks.
  • The colour contrast between the external lift control plate and the wall is fair on all decks.
  • The clear door width is 108cm (3ft 7in).
  • The dimensions of the lift are 172cm x 200cm (5ft 8in x 6ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • On all lift lobbies there are also lift controls on the ship map stand, 100cm high.
    • The Red Staircase lifts are the only ones which access Deck 1 (embarking and disembarking).

Lobby (Red Staircase - Aft)

  • Lobby Area View
    • This lobby area is located in the Red Staircase area, at the aft of the ship on Deck 5.
    • There is step-free access throughout the lobby area.
    • There is sufficient space for a wheelchair user to use the lobby area.
    • The flooring in the lobby area consists of carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The colour contrast between the walls and floor is high.
    • The lighting levels in the lobby are moderate to good.
    • Background music is played in this area.
    • Background music is only played at certain times.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 115cm.
    • There are waste disposal bins in this lobby area.
    • There is not a water dispenser in this lobby area.
    • There is a/are lipped threshold(s) to access the Atrium from this lobby area.
    • The nearest facilities accessed via this lobby area include; Gallery 47, Photo Gallery, Reception and Destination Services.
  • Signage View
    • Wayfinding signage is provided in the lobby area.
    • Wayfinding signage does not include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
    • Wayfinding signage is clearly presented/easy to read.
    • There is a list of facilities available on this deck in the lobby area.
    • There is braille, tactile and written signage for the facilities within the lobby area.
    • There is a/are digital ship information touchscreen(s) available within the lobby.
    • The digital wayfinding touchscreen(s) is/are between the heights of 102cm and 171cm.
    • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
    • There is a map of the ship located within this lobby area.
  • Seating Area View
    • There is a seating area close to the lobby.
    • Access to the seating area is unobstructed.
    • There is sufficient space for a wheelchair user to use the seating area.
    • The nearest seating is within the Atrium or Gallery 47°.
      There are tables and a mixture of chairs with and without armrests available.

Corridors/Walkways (Broad Street Shops)

  • Corridors/Walkways View
    • These corridors/walkways do not give access to the cabins.
    • There is step-free access throughout the corridors/walkways.
    • There are not doors in corridors/walkways which have to be opened manually.
    • The flooring in the corridors/walkways consists of carpet and vinyl.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • Music is not played in the corridors/walkways.
    • The lighting levels are moderate to good.
    • The facilities accessed via these corridors/walkways include; Broad Street Shops, the Atrium lobby area and the Yellow Staircase lobby area.
  • Signage View
    • Wayfinding signage is not provided.
    • There is/are not digital ship information touchscreen(s) available within the corridors/walkways.

Food and Drink Access Guide(s)

Ship Services Access Guide(s)