You are on Deck Summary. Skip to the next section.

Deck Summary

• Facilities/services available on this deck include; The Terrace, The Market Place, Snack Shack, Beach Cove, Main Pool, Whirlpools, Scoops, Pool Bar, Nonna's, Oceans Spa, and Oceans Gym.
• There is a/are standalone accessible toilet(s) located on this deck.
• The standalone accessible toilet(s) is/are located in the Green Staircase area, at the aft of the ship on Deck 6 and in the Red Staircase area, midship on Deck 11.
• There are standard toilet facilities located on this deck.
• For information about all toilet facilities please click here (opens new tab).
• For information about the ship itself please click here (opens new tab).

You are on Stairs (Blue Staircase - Forward). Skip to the next section.

Stairs (Blue Staircase - Forward)

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• Stairs View
  • The stairs are located in the Blue Staircase area, at the forward of the ship.
  • The decks which are accessible by stairs are Decks 3 to 11.
  • There are between 14 and 21 steps between all decks.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The steps do have open risers.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each deck are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift(s) (Blue Staircase - Forward). Skip to the next section.

Lift(s) (Blue Staircase - Forward)

• The lift(s) is/are located in the Blue Staircase area, at the forward of the ship.
• There are 3 lifts in this location.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The decks which are accessible by this lift are Decks 3 to 12.
• Clear signs indicating the facilities on each deck are provided on some lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
• Lift doors contrast visually with lift lobby walls on some decks.
• The external controls for the lift are within 90cm - 110cm from the floor on all decks.
• The colour contrast between the external lift controls and the control plate is fair on all decks.
• The colour contrast between the external lift control plate and the wall is fair on all decks.
• The clear door width is 100cm.
• The dimensions of the lift are 144cm x 135cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The lift controls are between 103cm to 145cm from the floor.
• There is not a hearing loop system.
• The lift does have braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Lobby (Blue Staircase - Forward). Skip to the next section.

Lobby (Blue Staircase - Forward)

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• Lobby Area View
  • This lobby area is located in the Blue Staircase area, at the forward of the ship on Deck 11.
  • There is step-free access throughout the lobby area.
  • There is sufficient space for a wheelchair user to use the lobby area.
  • The flooring in the lobby area consists of carpet.
  • The colour contrast between the walls and floor is good.
  • The lighting levels in the lobby are good.
  • Background music is not played in this area.
  • There are waste disposal bins in this lobby area.
  • There is not a water dispenser in this lobby area.
  • There is a/are lipped threshold(s) to access the outer deck, Oceans Spa and Oceans Gym from this lobby area.
  • The nearest facilities accessed via this lobby area include; Oceans Spa and Oceans Gym.
• Signage View
  • Wayfinding signage is provided in the lobby area.
  • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
  • Wayfinding signage is clearly presented/easy to read.
  • There is a list of facilities available on this deck in the lobby area.
  • There is braille, pictorial and written signage for the facilities within the lobby area.
  • There is a/are digital ship information touchscreen(s) available within the lobby.
  • The digital wayfinding touchscreen(s) is/are between the heights of 79cm and 199cm.
  • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
  • The touchscreen is vertical, and wall-mounted.
  • There is a map of the ship located within this lobby area.
• Seating Area View
  • There is not a seating area close to the lobby.

You are on Stairs (Red Staircase - Midship). Skip to the next section.

Stairs (Red Staircase - Midship)

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• Stairs View
  • The stairs are located in the Red Staircase area, midship.
  • The decks which are accessible by stairs are Decks 4 to 11.
  • There are between 16 and 21 steps between all decks.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The steps do have open risers.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each deck are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift(s) (Red Staircase - Midship). Skip to the next section.

Lift(s) (Red Staircase - Midship)

• The lift(s) is/are located in the Red Staircase area, midship.
• There are 3 lifts in this location.
• The lift surveyed was Right Lift.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The decks which are accessible by this lift are Decks 4 to 12.
• Clear signs indicating the facilities on each deck are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
• Lift doors do not contrast visually with lift lobby walls on any deck.
• The external controls for the lift are within 90cm - 110cm from the floor on all decks.
• The colour contrast between the external lift controls and the control plate is fair on all decks.
• The colour contrast between the external lift control plate and the wall is poor on all decks.
• The clear door width is 100cm.
• The dimensions of the lift are 144cm x 130cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The lift controls are between 103cm to 146cm from the floor.
• There is not a hearing loop system.
• The lift does have braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are low to moderate.

You are on Lobby (Red Staircase - Midship). Skip to the next section.

Lobby (Red Staircase - Midship)

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• Lobby Area View
  • This lobby area is located in the Red Staircase area, midship of Deck 11.
  • There is step-free access throughout the lobby area.
  • There is sufficient space for a wheelchair user to use the lobby area.
  • The flooring in the lobby area consists of carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is good.
  • The lighting levels in the lobby are good.
  • Background music is played in this area.
  • Background music is only played at certain times.
  • There are waste disposal bins in this lobby area.
  • There is not a water dispenser in this lobby area.
  • There is a/are lipped threshold(s) to access The Market Place from this lobby area.
  • The nearest facilities accessed via this lobby area include; The Market Place, Snack Shack, Beach Cove, Main Pool, Whirlpools, Scoops, and the Pool Bar.
  • There is a standalone accessible toilet in this lobby area.
  • There are standard toilet facilities in this lobby area.
• Signage View
  • Wayfinding signage is provided in the lobby area.
  • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
  • Wayfinding signage is clearly presented/easy to read.
  • There is a list of facilities available on this deck in the lobby area.
  • There is braille, pictorial and written signage for the facilities within the lobby area.
  • There is a/are digital ship information touchscreen(s) available within the lobby.
  • The digital wayfinding touchscreen(s) is/are between the heights of 78cm and 198cm.
  • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
  • The touchscreen in vertical, and wall-mounted.
  • There is a map of the ship located within this lobby area.
• Seating Area View
  • There is not a seating area close to the lobby.

You are on Accessible Toilet(s) (Deck 11 - Red Staircase - Midship). Skip to the next section.

Accessible Toilet(s) (Deck 11 - Red Staircase - Midship)

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• Location and Access View
  • This accessible toilet is located in the Red Staircase area, midship on Deck 11.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 260cm x 147cm (8ft 6in x 4ft 10in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is no dropdown rail.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • There is an intercom alarm system in the toilet.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with no lid) and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a fixed horizontal rail without a padded backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 66cm (2ft 2in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 86cm (2ft 10in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 103cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 113cm (3ft 8in).
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.
  • There is a/are hand sanitiser(s) in this toilet.
  • The height of the hand sanitiser(s) is/are 105cm.

You are on Standard Toilet(s) (Deck 11 - Red Staircase - Midship). Skip to the next section.

Standard Toilet(s) (Deck 11 - Red Staircase - Midship)

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• Toilet Facilities View
  • The female toilet is located in the Red Staircase area, midship on Deck 11.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are moderate to good.
• Toilet Facilities 2 View
  • The male toilet is located in the Red Staircase area, midship on Deck 11.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are moderate to good.

You are on Stairs (Green Staircase - Aft). Skip to the next section.

Stairs (Green Staircase - Aft)

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• Stairs View
  • The stairs are located in the Green Staircase area, at the aft of the ship.
  • The decks which are accessible by stairs are Decks 4 to 11.
  • There are between 16 and 18 steps between all decks.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The steps do have open risers.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each deck are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift(s) (Green Staircase - Aft). Skip to the next section.

Lift(s) (Green Staircase - Aft)

• The lift(s) is/are located in the Green Staircase area, at the aft of the ship.
• There are 3 lifts in this location.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The decks which are accessible by this lift are Decks 4 to 12.
• Clear signs indicating the facilities on each deck are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
• Lift doors do not contrast visually with lift lobby walls on any deck.
• The external controls for the lift are within 90cm - 110cm from the floor on all decks.
• The colour contrast between the external lift controls and the control plate is fair on all decks.
• The colour contrast between the external lift control plate and the wall is poor on all decks.
• The clear door width is 100cm.
• The dimensions of the lift are 144cm x 135cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The lift controls are between 113cm to 143cm from the floor.
• There is not a hearing loop system.
• The lift does have braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Lobby (Green Staircase - Aft). Skip to the next section.

Lobby (Green Staircase - Aft)

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• Lobby Area View
  • This lobby area is located in the Green Staircase area, at the aft of the ship on Deck 11.
  • There is step-free access throughout the lobby area.
  • There is sufficient space for a wheelchair user to use the lobby area.
  • The flooring in the lobby area consists of carpet.
  • The colour contrast between the walls and floor is good.
  • The lighting levels in the lobby are good.
  • Background music is played in this area.
  • Background music is only played at certain times.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 100cm.
  • There are waste disposal bins in this lobby area.
  • There is not a water dispenser in this lobby area.
  • There is a/are lipped threshold(s) to access The Market Place from this lobby area.
  • The nearest facilities accessed via this lobby area include; The Market Place and The Terrace.
• Signage View
  • Wayfinding signage is provided in the lobby area.
  • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
  • Wayfinding signage is clearly presented/easy to read.
  • There is a list of facilities available on this deck in the lobby area.
  • There is braille, pictorial and written signage for the facilities within the lobby area.
  • There is a/are digital ship information touchscreen(s) available within the lobby.
  • The digital wayfinding touchscreen(s) is/are between the heights of 79cm and 199cm.
  • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
  • The touchscreen in vertical, and wall-mounted.
• Seating Area View
  • There is not a seating area close to the lobby.

You are on Corridors/Walkways (The Market Place, The Terrace). Skip to the next section.

Corridors/Walkways (The Market Place, The Terrace)

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• Corridors/Walkways View
  • These corridors/walkways do not give access to the cabins.
  • There is step-free access throughout the corridors/walkways.
  • There are not doors in corridors/walkways which have to be opened manually.
  • The narrowest width of the corridors/walkways is 97cm.
  • The flooring in the corridors/walkways consists of carpet, vinyl and laminate.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • Lobby area locations are indicated by colour coded flooring.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is a mixture of seating with and without armrests at regular intervals.
  • Music is played in the corridors/walkways.
  • There is good colour contrast between the walls and floor in all corridors/walkways.
  • The lighting levels are varied.
  • The facilities accessed via these corridors/walkways include; The Market Place and The Terrace.
  • There are large pillars in the main Market Place walkway.
• Signage View
  • Wayfinding signage is not provided.
  • There is/are not digital ship information touchscreen(s) available within the corridors/walkways.

You are on Outer Deck. Skip to the next section.

Outer Deck

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• Access to the Outer Deck View
  • There is step-free access to the outer deck.
  • There are automatic, double doors to access the outer deck.
  • The width of the door opening is 75cm+.
• Outer Deck View
  • There is step-free access throughout the outer deck.
  • The flooring on the outer deck consists of vinyl and wood.
  • The outer deck has not got a non-slip floor.
  • The floor can become slippery when wet.
  • Background music is played on the outer deck.
  • Background music is only played at certain times.
  • In this area there are tables and a mixture of chairs with and without armrests available.
  • Handrails with a rounded or oval profile are provided in some areas on the outer deck.
  • The colour contrast of the handrails is good.
  • Handrails are intermittent throughout.
  • There is not a water dispenser in this area.
  • The facilities accessed via this outer deck include; The Market Place, Beach Cove, Nonna's, Scoops, Snack Shack, Pool Bar, Main Pool and the Whirlpools.
  • There is a standalone accessible toilet in this area.
  • There are standard toilet facilities in this area.

You are on Stairs (Outer Decks 11, 12 and 14 - Forward). Skip to the next section.

Stairs (Outer Decks 11, 12 and 14 - Forward)

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• Stairs View
  • The stairs are located at the forward of the ship, on the starboard and port sides of Decks 11, 12 and 14.
  • The decks which are accessible by stairs are Decks 11, 12 and 14.
  • There are 17 steps between decks.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The steps do have open risers.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each deck are not provided on landings.
  • These stairs only take passengers from Decks 11 to Decks 12 and 14 on the outer deck.
    There is no Deck 13 on this ship.

You are on Stairs (Outer Decks 11, 12, 14 and 15 - Aft). Skip to the next section.

Stairs (Outer Decks 11, 12, 14 and 15 - Aft)

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• Stairs View
  • The stairs are located at the aft of the ship, on the starboard and port side of Decks 11, 12, 14 and 15.
  • The decks which are accessible by stairs are Decks 11, 12, 14 and 15.
  • There are between 15 and 18 steps between all decks.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The steps do have open risers.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each deck are not provided on landings.
  • The lighting levels at the steps are varied.

You are on Leisure Access Guide(s). Skip to the next section.

Leisure Access Guide(s)

• The following facilities can be accessed from this deck.
• The Terrace - To view the Access Guide please click here (new tab).
• Pool - To view the Access Guide please click here (new tab).
• Oceans Gym - To view the Access Guide please click here (new tab).
• Oceans Spa - To view the Access Guide please click here (new tab).

You are on Food and Drink Access Guide(s). Skip to the next section.

Food and Drink Access Guide(s)

• The following facilities can be accessed from this deck.
• The Market Place - To view the Access Guide please click here (new tab).
• Snack Shack - To view the Access Guide please click here (new tab).
• Beach Cove - To view the Access Guide please click here (new tab).
• Scoops - To view the Access Guide please click here (new tab).
• Pool Bar - To view the Access Guide please click here (new tab).
• Nonna's - To view the Access Guide please click here (new tab).