Access Guide
Deck Summary
- Facilities/services available on this deck include; Cabins 1200-1253, The Shack, Indigo Bar, Indigo Casino and Indigo Club.
- There is not a standalone accessible toilet(s) located on this deck.
- The standalone accessible toilet(s) is/are located in the Green Staircase area, at the aft of the ship on Deck 6 and in the Red Staircase area, midship on Deck 11.
- There are standard toilet facilities located on this deck.
- For information about all toilet facilities please click here (opens new tab).
- For information about the ship itself please click here (opens new tab)
Stairs (Blue Staircase - Forward)
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Stairs
View
- The stairs are located in the Blue Staircase area, at the forward of the ship.
- The decks which are accessible by stairs are Decks 3 to 11.
- There are between 14 and 21 steps between all decks.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- The steps do have open risers.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each deck are provided on landings.
- The lighting levels at the steps are moderate to good.
Lift(s) (Blue Staircase - Forward)
- The lift(s) is/are located in the Blue Staircase area, at the forward of the ship.
- There are 3 lifts in this location.
- The other lift has very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The decks which are accessible by this lift are Decks 3 to 12.
- Clear signs indicating the facilities on each deck are provided on some lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
- Lift doors contrast visually with lift lobby walls on some decks.
- The external controls for the lift are within 90cm - 110cm from the floor on all decks.
- The colour contrast between the external lift controls and the control plate is fair on all decks.
- The colour contrast between the external lift control plate and the wall is fair on all decks.
- The clear door width is 100cm.
- The dimensions of the lift are 144cm x 135cm.
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are between 103cm to 145cm from the floor.
- There is not a hearing loop system.
- The lift does have braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Lobby (Blue Staircase - Forward)
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Lobby Area
View
- This lobby area is located in the Blue Staircase area, at the forward of the ship on Deck 12.
- There is step-free access throughout the lobby area.
- There is sufficient space for a wheelchair user to use the lobby area.
- The flooring in the lobby area consists of carpet.
- The colour contrast between the walls and floor is good.
- The lighting levels in the lobby are good.
- Background music is not played in this area.
- There are waste disposal bins in this lobby area.
- There is not a water dispenser in this lobby area.
- There is a/are lipped threshold(s) to access Indigo Bar, Indigo Club and Indigo Casino from this lobby area.
- The nearest facilities accessed via this lobby area include; Indigo Bar, Indigo Club and Indigo Casino.
- There are standard toilet facilities in this lobby area.
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Signage
View
- Wayfinding signage is provided in the lobby area.
- Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
- Wayfinding signage is clearly presented/easy to read.
- There is a list of facilities available on this deck in the lobby area.
- There is pictorial and written signage for the facilities within the lobby area.
- There is a/are digital ship information touchscreen(s) available within the lobby.
- The digital wayfinding touchscreen(s) is/are between the heights of 78cm and 198cm.
- The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
- The touchscreen in vertical, and wall-mounted.
- There is a map of the ship located within this lobby area.
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Seating Area
View
- There is not a seating area close to the lobby.
Standard Toilet(s) (Deck 12 - Blue Staircase - Forward)
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Toilet Facilities
View
- The female toilet is located in the Blue Staircase area, at the forward of the ship on Deck 12.
- There is step-free access into the toilet(s).
- The colour contrast between the external toilet door(s) and wall(s) is poor.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 103cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are moderate to good.
- There is a/are hand sanitiser(s) in these toilets.
- Hand sanitisers are set at 95cm and 105cm high.
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Toilet Facilities 2
View
- The male toilet is located in the Blue Staircase area, at the forward of the ship on Deck 12.
- There is step-free access into the toilet(s).
- The colour contrast between the external toilet door(s) and wall(s) is poor.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 103cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are moderate to good.
- There is a/are hand sanitiser(s) in these toilets.
- Hand sanitisers are set at 95cm and 105cm high.
Stairs (Red Staircase - Midship)
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Stairs
View
- The stairs are located in the Red Staircase area, midship.
- The decks which are accessible by stairs are Decks 4 to 11.
- There are between 16 and 21 steps between all decks.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- The steps do have open risers.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each deck are provided on landings.
- The lighting levels at the steps are moderate to good.
Lift(s) (Red Staircase - Midship)
- The lift(s) is/are located in the Red Staircase area, midship.
- There are 3 lifts in this location.
- The lift surveyed was Right Lift.
- The other lift has very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The decks which are accessible by this lift are Decks 4 to 12.
- Clear signs indicating the facilities on each deck are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
- Lift doors do not contrast visually with lift lobby walls on any deck.
- The external controls for the lift are within 90cm - 110cm from the floor on all decks.
- The colour contrast between the external lift controls and the control plate is fair on all decks.
- The colour contrast between the external lift control plate and the wall is poor on all decks.
- The clear door width is 100cm.
- The dimensions of the lift are 144cm x 130cm.
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are between 103cm to 146cm from the floor.
- There is not a hearing loop system.
- The lift does have braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are low to moderate.
Lobby (Red Staircase - Midship)
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Lobby Area
View
- This lobby area is located in the Red Staircase area, midship on Deck 12.
- There is step-free access throughout the lobby area.
- There is sufficient space for a wheelchair user to use the lobby area.
- The flooring in the lobby area consists of carpet.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is good.
- The lighting levels in the lobby are good.
- Background music is not played in this area.
- There are waste disposal bins in this lobby area.
- There is not a water dispenser in this lobby area.
- There is a/are lipped threshold(s) to access the cabin corridors, outer deck and The Shack from this lobby area.
- The nearest facilities accessed via this lobby area include; cabins 1200-1253, outer deck and The Shack.
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Signage
View
- Wayfinding signage is provided in the lobby area.
- Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
- Wayfinding signage is clearly presented/easy to read.
- There is a list of facilities available on this deck in the lobby area.
- There is braille, pictorial and written signage for the facilities within the lobby area.
- There is a/are digital ship information touchscreen(s) available within the lobby.
- The digital wayfinding touchscreen(s) is/are between the heights of 79cm and 199cm.
- The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
- The touchscreen in vertical, and wall-mounted.
- There is a map of the ship located within this lobby area.
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Seating Area
View
- There is a seating area close to the lobby.
- Access to the seating area is unobstructed.
- In this area there are armchairs and sofas available.
- There is sufficient space for a wheelchair user to use the seating area.
Stairs (Green Staircase - Aft)
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Stairs
View
- The stairs are located in the Green Staircase area, at the aft of the ship.
- The decks which are accessible by stairs are Decks 4 to 11.
- There are between 16 and 18 steps between all decks.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- The steps do have open risers.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each deck are provided on landings.
- The lighting levels at the steps are moderate to good.
Lift(s) (Green Staircase - Aft)
- The lift(s) is/are located in the Green Staircase area, at the aft of the ship.
- There are 3 lifts in this location.
- The other lift has very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The decks which are accessible by this lift are Decks 4 to 12.
- Clear signs indicating the facilities on each deck are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
- Lift doors do not contrast visually with lift lobby walls on any deck.
- The external controls for the lift are within 90cm - 110cm from the floor on all decks.
- The colour contrast between the external lift controls and the control plate is fair on all decks.
- The colour contrast between the external lift control plate and the wall is poor on all decks.
- The clear door width is 100cm.
- The dimensions of the lift are 144cm x 135cm.
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are between 113cm to 143cm from the floor.
- There is not a hearing loop system.
- The lift does have braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Lobby (Green Staircase - Aft)
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Lobby Area
View
- This lobby area is located in the Green Staircase area, at the aft of the ship on Deck 12.
- There is step-free access throughout the lobby area.
- There is sufficient space for a wheelchair user to use the lobby area.
- The flooring in the lobby area consists of carpet.
- The colour contrast between the walls and floor is good.
- The lighting levels in the lobby are good.
- Background music is not played in this area.
- There are waste disposal bins in this lobby area.
- There is not a water dispenser in this lobby area.
- There is a/are lipped threshold(s) to access the cabin corridors from this lobby area.
- The nearest facilities accessed via this lobby area include; cabins 1200-1253.
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Signage
View
- Wayfinding signage is provided in the lobby area.
- Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
- Wayfinding signage is clearly presented/easy to read.
- There is a list of facilities available on this deck in the lobby area.
- There is braille, pictorial and written signage for the facilities within the lobby area.
- There is a/are digital ship information touchscreen(s) available within the lobby.
- The digital wayfinding touchscreen(s) is/are between the heights of 78cm and 198cm.
- The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
- The touchscreen in vertical, and wall-mounted.
- There is a map of the ship located within this lobby area.
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Seating Area
View
- There is not a seating area close to the lobby.
Corridors/Walkways (Cabins)
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Corridors/Walkways
View
- These corridors/walkways give access to the cabins.
- There is step-free access throughout the corridors/walkways.
- There are some lips along the corridors/walkways.
- There are not doors in corridors/walkways which have to be opened manually.
- The narrowest width of the corridors/walkways is 115cm.
- The flooring in the corridors/walkways consists of carpet.
- There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Lobby area locations are indicated by colour coded flooring.
- Handrails with a rounded or oval profile are provided in corridors/walkways.
- The colour contrast of the handrails is poor.
- Handrails are intermittent throughout the corridors/walkways.
- The handrails are at a height of 87cm.
- Music is not played in the corridors/walkways.
- There is good colour contrast between the walls and floor in all corridors/walkways.
- There are some large open fire doors along the corridors/walkways. In the event of an emergency these will shut and be extremely heavy to open.
- The lighting levels are moderate to good.
- The facilities accessed via these corridors/walkways include; cabins 1200-1253.
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Signage
View
- Wayfinding signage is provided.
- Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
- Wayfinding signage is clearly presented/easy to read.
- There is pictorial and written signage for the facilities accessed via these corridors/walkways.
- There is/are not digital ship information touchscreen(s) available within the corridors/walkways.
Cabin (Balcony)
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Cabin Features
View
- These type of cabins are located on Decks 8, 9, 10 and 12.
- The cabin surveyed at the time of the visit was 9039.
- The cabin surveyed is representative of the general standard of cabins onboard. Other cabins may differ slightly in décor, design and size.
- There is step-free access to the cabin surveyed.
- There is numbered signage on or near the cabin door.
- The colour contrast between the cabin door and wall is poor.
- The cabin door opens inwards.
- The width of the door is 60cm.
- The colour contrast between the internal cabin door and wall is poor.
- The colour contrast between the cabin walls and floor is good.
- The flooring within the cabin consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The cabin has a sofa bed and a convertible bed which can be a double bed or twin beds.
- Although these type of cabins have similar features the bed types may vary slightly.
- The height of the bed is 56cm.
- The height of the sofa bed is 46cm.
- Light switches are within 120cm (3ft 11in) from floor level.
- There is not a flashing fire alarm beacon within the cabin.
- Additional features/facilities in the cabin include; a desk, a wardrobe, a sofa, a chair without armrests, a TV, a telephone, tea and coffee-making facilities, a chargeable minibar service, a safe and a balcony.
- The lighting levels in the cabin are good.
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Ensuite Facilities
View
- The type of features/facilities within the ensuite include; a toilet, a wash basin and a shower.
- There is 1 clearly marked step to access the ensuite.
- The colour contrast between the external ensuite door and wall is good.
- The ensuite door opens outwards.
- The width of the door to the ensuite is 60cm (1ft 12in).
- The colour contrast between the internal ensuite door and wall is good.
- The colour contrast between the walls and floor in the ensuite is poor.
- There is not a flashing fire alarm beacon within the ensuite.
- The lighting levels in the ensuite are low to moderate.
- The tap type at the wash basin is lever.
- There is a mixer tap at the wash basin.
- There is 1 step leading into the shower tray.
- The shower control type is lever.
- Wall-mounted grab rails are available for the toilet and shower.
- The colour contrast between the grab rails and wall is good.
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Balcony
View
- There is a single, heavy, manual door with an opening width of 75cm+ for access to the balcony.
- The balcony door opens by sliding.
- There is 1 clearly marked step to access the balcony.
- The flooring on the balcony consists of a plastic covering.
- There are 2 chairs with armrests and a table on the balcony.
Cabin (Junior Suite)
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Cabin Features
View
- These type of cabins are located on Decks 10 and 12.
- The cabin surveyed at the time of the visit was 1052.
- The cabin surveyed is representative of the general standard of cabins onboard. Other cabins may differ slightly in décor, design and size.
- There is step-free access to the cabin surveyed.
- There is numbered signage on or near the cabin door.
- The colour contrast between the cabin door and wall is good.
- The cabin door opens inwards.
- The width of the door is 60cm.
- The colour contrast between the internal cabin door and wall is poor.
- The colour contrast between the cabin walls and floor is good.
- The flooring within the cabin consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The cabin has twin beds and a sofa bed.
- Although these type of cabins have similar features the bed types may vary slightly.
- The height of the twin beds is 55cm.
- The height of the sofa bed is 49cm.
- Light switches are within 120cm (3ft 11in) from floor level.
- There is not a flashing fire alarm beacon within the cabin.
- Additional features/facilities in the cabin include; a desk, a wardrobe, a sofa, an armchair, a chair without armrests, a coffee table, a TV, a telephone, tea and coffee-making facilities, a chargeable minibar service, a safe and a balcony.
- The lighting levels in the cabin are moderate to good.
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Ensuite Facilities
View
- The type of features/facilities within the ensuite include; a toilet, a wash basin and a bath with an overhead shower.
- There is 1 clearly marked step to access the ensuite.
- The colour contrast between the external ensuite door and wall is poor.
- The ensuite door opens inwards.
- The width of the door to the ensuite is 55cm (1ft 10in).
- The colour contrast between the internal ensuite door and wall is fair.
- The colour contrast between the walls and floor in the ensuite is poor.
- There is not a flashing fire alarm beacon within the ensuite.
- The lighting levels in the ensuite are low to moderate.
- The tap type at the wash basin is twist/turn.
- There is a mixer tap at the wash basin.
- The tap type for the bath is lever.
- There is a mixer tap at the bath.
- The shower control type is lever.
- Wall-mounted grab rails are available for the bath and shower.
- The colour contrast between the grab rails and wall is good.
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Balcony
View
- There is a single, heavy, manual door with an opening width of 75cm+ for access to the balcony.
- The balcony door opens by sliding.
- There is 1 clearly marked step to access the balcony.
- The flooring on the balcony consists of wood and a plastic covering.
- There are 2 chairs with armrests, 2 loungers and a table on the balcony.
Outer Deck
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Access to the Outer Deck
View
- There is ramped/sloped access to the outer deck.
- There are automatic, double doors to access the outer deck.
- The door(s) open(s) by sliding.
- The width of the door opening(s) is 170cm.
- The door(s) does/do contrast visually with its immediate surroundings.
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Outer Deck
View
- There is step-free access throughout the outer deck.
- The flooring on the outer deck consists of a plastic covering.
- The outer deck has not got a non-slip floor.
- The floor can become slippery when wet.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- Background music is played on the outer deck.
- Background music is only played at certain times.
- In this area there are tables, chairs with armrests and sun loungers available.
- Handrails with a rounded or oval profile are provided in some areas on the outer deck.
- The colour contrast of the handrails is good.
- Handrails are intermittent throughout.
- The handrails are at a height of 115cm.
- There is not a water dispenser in this area.
- The facilities accessed via this outer deck include; the Blue and Red Staircase lobbies and the Sun Deck.
- There are standard toilet facilities in this area.
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Signage
View
- Wayfinding signage is not provided on the outer deck.
- The set-up of the chairs, tables and sun loungers will vary depending on weather conditions.
Stairs (Outer Decks 11, 12, 14 and 15 - Aft)
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Stairs
View
- The stairs are located at the aft of the ship, on the starboard and port side of Decks 11, 12, 14 and 15.
- The decks which are accessible by stairs are Decks 11, 12, 14 and 15.
- There are between 15 and 18 steps between all decks.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The steps do have open risers.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each deck are not provided on landings.
- The lighting levels at the steps are varied.
Stairs (Outer Decks 11, 12 and 14 - Forward)
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Stairs
View
- The stairs are located at the forward of the ship, on the starboard and port sides of Decks 11, 12 and 14.
- The decks which are accessible by stairs are Decks 11, 12 and 14.
- There are 17 steps between decks.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The steps do have open risers.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each deck are not provided on landings.
- These stairs only take passengers from Decks 11 to Decks 12 and 14 on the outer deck.
There is no Deck 13 on this ship.
Activities and Entertainment Access Guide(s)
- The following facilities can be accessed from this deck.
- Indigo Casino - To view the Access Guide please click here (new tab).
Food and Drink Access Guide(s)
- The following facilities can be accessed from this deck.
- The Shack - To view the Access Guide please click here (new tab).
- Indigo Bar - To view the Access Guide please click here (new tab).
- Indigo Club - To view the Access Guide please click here (new tab).