You are on Deck Summary. Skip to the next section.

Deck Summary

• Facilities/services available on this deck include; Cabins 5000-5071, Reception, Celebration Desk, Atrium, The Dining Club, Destination Services, Cruise Holiday Store, Bike Tours, Latitude 53 and Vista.
• There is not a standalone accessible toilet(s) located on this deck.
• The standalone accessible toilet(s) is/are located in the Green Staircase area, at the aft of the ship on Deck 6 and in the Red Staircase area, midship on Deck 11.
• There are not standard toilet facilities located on this deck.
• For information about all toilet facilities please click here (opens new tab).
• For information about the ship itself please click here (opens new tab)

You are on Stairs (Blue Staircase - Forward). Skip to the next section.

Stairs (Blue Staircase - Forward)

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• Stairs View
  • The stairs are located in the Blue Staircase area, at the forward of the ship.
  • The decks which are accessible by stairs are Decks 3 to 11.
  • There are between 14 and 21 steps between all decks.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The steps do have open risers.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each deck are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift(s) (Blue Staircase - Forward). Skip to the next section.

Lift(s) (Blue Staircase - Forward)

• The lift(s) is/are located in the Blue Staircase area, at the forward of the ship.
• There are 3 lifts in this location.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The decks which are accessible by this lift are Decks 3 to 12.
• Clear signs indicating the facilities on each deck are provided on some lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
• Lift doors contrast visually with lift lobby walls on some decks.
• The external controls for the lift are within 90cm - 110cm from the floor on all decks.
• The colour contrast between the external lift controls and the control plate is fair on all decks.
• The colour contrast between the external lift control plate and the wall is fair on all decks.
• The clear door width is 100cm.
• The dimensions of the lift are 144cm x 135cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The lift controls are between 103cm to 145cm from the floor.
• There is not a hearing loop system.
• The lift does have braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Lobby (Blue Staircase - Forward). Skip to the next section.

Lobby (Blue Staircase - Forward)

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• Lobby Area View
  • This lobby area is located in the Blue Staircase area, at the forward of the ship on Deck 5.
  • There is step-free access throughout the lobby area.
  • There is sufficient space for a wheelchair user to use the lobby area.
  • The flooring in the lobby area consists of carpet.
  • The colour contrast between the walls and floor is good.
  • The lighting levels in the lobby are good.
  • Background music is not played in this area.
  • There are waste disposal bins in this lobby area.
  • There is a water dispenser in this lobby area.
  • There is a/are lipped threshold(s) to access the cabin corridors and walkways from this lobby area.
  • The nearest facilities accessed via this lobby area include; cabins 5000-5071, Reception, Destination Services, The Dining Club, Cruise Holiday Store and the Blue Staircase lifts and stairs.
• Signage View
  • Wayfinding signage is provided in the lobby area.
  • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
  • Wayfinding signage is clearly presented/easy to read.
  • There is a list of facilities available on this deck in the lobby area.
  • There is braille, pictorial and written signage for the facilities within the lobby area.
  • There is a/are digital ship information touchscreen(s) available within the lobby.
  • The digital wayfinding touchscreen(s) is/are between the heights of 79cm and 199cm.
  • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
  • The touchscreen in vertical, and wall-mounted.
  • There is a map of the ship located within this lobby area.
• Seating Area View
  • There is not a seating area close to the lobby.

You are on Stairs (Red Staircase - Midship). Skip to the next section.

Stairs (Red Staircase - Midship)

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• Stairs View
  • The stairs are located in the Red Staircase area, midship.
  • The decks which are accessible by stairs are Decks 4 to 11.
  • There are between 16 and 21 steps between all decks.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The steps do have open risers.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each deck are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift(s) (Red Staircase - Midship). Skip to the next section.

Lift(s) (Red Staircase - Midship)

• The lift(s) is/are located in the Red Staircase area, midship.
• There are 3 lifts in this location.
• The lift surveyed was Right Lift.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The decks which are accessible by this lift are Decks 4 to 12.
• Clear signs indicating the facilities on each deck are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
• Lift doors do not contrast visually with lift lobby walls on any deck.
• The external controls for the lift are within 90cm - 110cm from the floor on all decks.
• The colour contrast between the external lift controls and the control plate is fair on all decks.
• The colour contrast between the external lift control plate and the wall is poor on all decks.
• The clear door width is 100cm.
• The dimensions of the lift are 144cm x 130cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The lift controls are between 103cm to 146cm from the floor.
• There is not a hearing loop system.
• The lift does have braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are low to moderate.

You are on Lobby (Red Staircase - Midship). Skip to the next section.

Lobby (Red Staircase - Midship)

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• Lobby Area View
  • This lobby area is located in the Red Staircase area, midship on Deck 5.
  • There is step-free access throughout the lobby area.
  • There is sufficient space for a wheelchair user to use the lobby area.
  • The flooring in the lobby area consists of carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is good.
  • The lighting levels in the lobby are good.
  • Background music is not played in this area.
  • There are waste disposal bins in this lobby area.
  • There is not a water dispenser in this lobby area.
  • There is a/are lipped threshold(s) to access Reception, Destination Services, Atrium, Bike Tours, Cruise Holiday Store and cabin corridors from this lobby area.
  • The nearest facilities accessed via this lobby area include; Reception, Destination Services, Bike Tours, Cruise Holiday Store, cabins 5000-5071 and the Red Staircase lifts and stairs.
• Signage View
  • Wayfinding signage is provided in the lobby area.
  • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
  • Wayfinding signage is clearly presented/easy to read.
  • There is a list of facilities available on this deck in the lobby area.
  • There is braille, pictorial and written signage for the facilities within the lobby area.
  • There is a/are digital ship information touchscreen(s) available within the lobby.
  • The digital wayfinding touchscreen(s) is/are between the heights of 80cm and 200cm.
  • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
  • The touchscreen in vertical, and wall-mounted.
  • There is a map of the ship located within this lobby area.
• Seating Area View
  • There is not a seating area close to the lobby.

You are on Stairs (Green Staircase - Aft). Skip to the next section.

Stairs (Green Staircase - Aft)

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• Stairs View
  • The stairs are located in the Green Staircase area, at the aft of the ship.
  • The decks which are accessible by stairs are Decks 4 to 11.
  • There are between 16 and 18 steps between all decks.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The steps do have open risers.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each deck are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift(s) (Green Staircase - Aft). Skip to the next section.

Lift(s) (Green Staircase - Aft)

• The lift(s) is/are located in the Green Staircase area, at the aft of the ship.
• There are 3 lifts in this location.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The decks which are accessible by this lift are Decks 4 to 12.
• Clear signs indicating the facilities on each deck are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
• Lift doors do not contrast visually with lift lobby walls on any deck.
• The external controls for the lift are within 90cm - 110cm from the floor on all decks.
• The colour contrast between the external lift controls and the control plate is fair on all decks.
• The colour contrast between the external lift control plate and the wall is poor on all decks.
• The clear door width is 100cm.
• The dimensions of the lift are 144cm x 135cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The lift controls are between 113cm to 143cm from the floor.
• There is not a hearing loop system.
• The lift does have braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Lobby (Green Staircase - Aft). Skip to the next section.

Lobby (Green Staircase - Aft)

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• Lobby Area View
  • This lobby area is located in the Green Staircase area, at the aft of the ship on Deck 5.
  • There is step-free access throughout the lobby area.
  • There is sufficient space for a wheelchair user to use the lobby area.
  • The flooring in the lobby area consists of carpet.
  • The colour contrast between the walls and floor is good.
  • The lighting levels in the lobby are good.
  • Background music is not played in this area.
  • There are waste disposal bins in this lobby area.
  • There is not a water dispenser in this lobby area.
  • There is a/are lipped threshold(s) to access Latitude 53 and Vista from this lobby area.
  • The nearest facilities accessed via this lobby area include; Latitude 53 and Vista.
• Signage View
  • Wayfinding signage is provided in the lobby area.
  • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
  • Wayfinding signage is clearly presented/easy to read.
  • There is a list of facilities available on this deck in the lobby area.
  • There is braille, pictorial and written signage for the facilities within the lobby area.
  • There is a/are digital ship information touchscreen(s) available within the lobby.
  • The digital wayfinding touchscreen(s) is/are between the heights of 78cm and 198cm.
  • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
  • The touchscreen in vertical, and wall-mounted.
  • There is a map of the ship located within this lobby area.
• Seating Area View
  • There is not a seating area close to the lobby.

You are on Corridors/Walkways. Skip to the next section.

Corridors/Walkways

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• Corridors/Walkways View
  • These corridors/walkways give access to the cabins.
  • There is step-free access throughout the corridors/walkways.
  • There are some lips along the corridors/walkways.
  • There are not doors in corridors/walkways which have to be opened manually.
  • The narrowest width of the corridors/walkways is 100cm.
  • The flooring in the corridors/walkways consists of carpet.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Lobby area locations are indicated by colour coded flooring.
  • Handrails with a rounded or oval profile are provided in some corridors/walkways.
  • The colour contrast of the handrails is good.
  • Handrails are intermittent throughout the corridors/walkways.
  • The handrails are at a height of 87cm.
  • Music is not played in the corridors/walkways.
  • There are some large open fire doors along the corridors/walkways. In the event of an emergency these will shut and be extremely heavy to open.
  • The lighting levels are moderate to good.
  • The facilities accessed via these corridors/walkways include; cabins 5000-5071, Reception, Destination Services, Cruise Holiday Store, Atrium, Bike Tours, The Dining Club, Latitude 53 and Vista.
• Signage View
  • Wayfinding signage is provided.
  • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
  • Wayfinding signage is clearly presented/easy to read.
  • There is braille, pictorial and written signage for the facilities accessed via these corridors/walkways.
  • There is/are not digital ship information touchscreen(s) available within the corridors/walkways.

You are on Stairs (Reception). Skip to the next section.

Stairs (Reception)

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• Stairs View
  • The stairs are located in the Red Staircase area, midship of the ship.
  • The decks which are accessible by stairs are Decks 5, 6 and 7.
  • There are between 18 and 20 steps between all decks.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The steps do have open risers.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each deck are not provided on landings.
  • The lighting levels at the steps are good.
  • This staircase goes from the reception area of the ship on Deck 5 to the Broad Street Shops located on Decks 6 and 7.

You are on Cabin (Single Outside). Skip to the next section.

Cabin (Single Outside)

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• Cabin Features View
  • These type of cabins are located on Deck 5.
  • The cabin surveyed is representative of the general standard of cabins onboard. Other cabins may differ slightly in décor, design and size.
  • There is step-free access to the cabin surveyed.
  • There is numbered signage on or near the cabin door.
  • The colour contrast between the cabin door and wall is poor.
  • The cabin door opens inwards.
  • The width of the door is 60cm.
  • The colour contrast between the internal cabin door and wall is fair.
  • The colour contrast between the cabin walls and floor is good.
  • The flooring within the cabin consists of carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The cabin has a convertible bed which can be a double bed or twin beds.
  • Although these type of cabins have similar features the bed types may vary slightly.
  • The height of the bed is 55cm.
  • Light switches are within 120cm (3ft 11in) from floor level.
  • There is not a flashing fire alarm beacon within the cabin.
  • Additional features/facilities in the cabin include; a desk, a wardrobe, an armchair, a chair without armrests, a TV, a telephone, tea and coffee-making facilities and a chargeable minibar service.
  • The lighting levels in the cabin are low to moderate.
• Ensuite Facilities View
  • The type of features/facilities within the ensuite include; a toilet, a wash basin and a shower.
  • There is 1 clearly marked step to access the ensuite.
  • The colour contrast between the external ensuite door and wall is poor.
  • The ensuite door opens outwards.
  • The width of the door to the ensuite is 55cm (1ft 10in).
  • The colour contrast between the internal ensuite door and wall is poor.
  • The colour contrast between the walls and floor in the ensuite is poor.
  • There is not a flashing fire alarm beacon within the ensuite.
  • The lighting levels in the ensuite are moderate to good.
  • The tap type at the wash basin is lever.
  • There is a mixer tap at the wash basin.
  • There is 1 step leading into the shower tray.
  • The shower control type is lever.
  • Wall-mounted grab rails are available for the toilet and shower.
  • The colour contrast between the grab rails and wall is good.

You are on Cabin (Inside). Skip to the next section.

Cabin (Inside)

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• Cabin Features View
  • These type of cabins are located on Decks 4, 5, 8, 9, 10 and 12.
  • The cabin surveyed at the time of the visit was 1146.
  • The cabin surveyed is representative of the general standard of cabins onboard. Other cabins may differ slightly in décor, design and size.
  • There is step-free access to the cabin surveyed.
  • There is numbered signage on or near the cabin door.
  • The colour contrast between the cabin door and wall is poor.
  • The cabin door opens inwards.
  • The width of the door is 60cm.
  • The colour contrast between the internal cabin door and wall is poor.
  • The colour contrast between the cabin walls and floor is good.
  • The flooring within the cabin consists of carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The cabin has a convertible bed which can be a double bed or twin beds.
  • Although these type of cabins have similar features the bed types may vary slightly.
  • The height of the bed is 55cm.
  • Light switches are within 120cm (3ft 11in) from floor level.
  • There is not a flashing fire alarm beacon within the cabin.
  • Additional features/facilities in the cabin include; a desk, a wardrobe, an armchair, a chair without armrests, a TV, a telephone, tea and coffee-making facilities, a chargeable minibar service and a safe.
  • The lighting levels in the cabin are moderate to good.
• Ensuite Facilities View
  • The type of features/facilities within the ensuite include; a toilet, a wash basin and a shower.
  • There is 1 clearly marked step to access the ensuite.
  • The colour contrast between the external ensuite door and wall is poor.
  • The ensuite door opens outwards.
  • The width of the door to the ensuite is 56cm (1ft 10in).
  • The colour contrast between the internal ensuite door and wall is poor.
  • The colour contrast between the walls and floor in the ensuite is poor.
  • There is not a flashing fire alarm beacon within the ensuite.
  • The lighting levels in the ensuite are moderate to good.
  • The tap type at the wash basin is lever.
  • There is a mixer tap at the wash basin.
  • There is 1 step leading into the shower tray.
  • The shower control type is lever.
  • Wall-mounted grab rails are available for the toilet and shower.
  • The colour contrast between the grab rails and wall is good.
  • The step into the ensuite is 21cm high.

You are on Ship Services Access Guide(s). Skip to the next section.

Ship Services Access Guide(s)

• The following facilities can be accessed from this deck .
• Celebration Desk - To view the Access Guide please click here (new tab).
• Cruise Holiday Store - To view the Access Guide please click here (new tab).
• Destination Services - To view the Access Guide please click here (new tab).
• Reception - To view the Access Guide please click here (new tab).

You are on Food and Drink Access Guide(s). Skip to the next section.

Food and Drink Access Guide(s)

• The following facilities can be accessed from this deck.
• Latitude 53 - To view the Access Guide please click here (new tab).
• The Dining Club - To view the Access Guide please click here (new tab).
• Vista - To view the Access Guide please click here (new tab).