Access Guide
Deck Summary
- Facilities/services available on this deck include; the Broadway Show Lounge, Broad Street Shops, Atrium, Kora La, Aperitif, Surf & Turf Steakhouse, Umi Sushi and Squid & Anchor.
- There is not a standalone accessible toilet(s) located on this deck.
- The standalone accessible toilet(s) is/are located by the Red Staircase area, midship on Deck 11.
- There are standard toilet facilities located on this deck.
- For information about all toilet facilities please click here (opens new tab).
- For information about the ship itself please click here (opens new tab)
Stairs (Blue Staircase - Forward)
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Stairs
View
- The stairs are located in the Blue Staircase area, at the forward of the ship on Deck 5.
- The decks which are accessible by stairs are Decks 3 to 12.
- There are between 15 and 21 steps between all decks.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The steps do have open risers.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each deck are provided on landings.
- The lighting levels at the steps are low to moderate.
- The stairs between Decks 4 to 5, and Decks 10 to 11 do not have open risers (photographs 1, 2 and 5).
- The stairs between Decks 10 to11, and Decks 11 to 12 do not have landings (photographs 5 and 6).
Lift(s) (Blue Staircase - Forward)
- The lift(s) is/are located in the Blue Staircase area, at the forward of the ship on Deck 5.
- There are 3 lifts in this location.
- The other lift has very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The decks which are accessible by this lift are Decks 3 to 12.
- Clear signs indicating the facilities on each deck are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
- Lift doors contrast visually with lift lobby walls on all decks.
- The external controls for the lift are within 90cm - 110cm from the floor on all decks.
- The colour contrast between the external lift controls and the control plate is high on all decks.
- The colour contrast between the external lift control plate and the wall is fair on all decks.
- The clear door width is 97cm.
- The dimensions of the lift are 150cm x 121cm.
- There are no separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- The lift controls are between 100-137cm high.
- There is not a hearing loop system.
- The lift does have braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Lobby (Blue Staircase - Forward)
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Lobby Area
View
- This lobby area is located in the Blue Staircase area, at the forward of the ship on Deck 7.
- There is step-free access throughout the lobby area.
- There is sufficient space for a wheelchair user to use the lobby area.
- The flooring in the lobby area consists of carpet.
- The colour contrast between the walls and floor is high.
- The lighting levels in the lobby are moderate to good.
- Background music is not played in this area.
- There are waste disposal bins in this lobby area.
- There is not a water dispenser in this lobby area.
- The nearest facilities accessed via this lobby area include; the Broadway Show Lounge and Broad Street Shops.
- There are standard toilet facilities in this lobby area.
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Signage
View
- Wayfinding signage is provided in the lobby area.
- Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
- Wayfinding signage is clearly presented/easy to read.
- There is a list of facilities available on this deck in the lobby area.
- There is written signage for the facilities within the lobby area.
- There is a/are digital ship information touchscreen(s) available within the lobby.
- The digital wayfinding touchscreen(s) is/are between the heights of 81cm and 171cm.
- The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
- The touchscreen is vertical, and wall-mounted.
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Seating Area
View
- There is not a seating area close to the lobby.
Standard Toilet(s) (Deck 7 - Blue Staircase - Forward)
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Toilet Facilities
View
- The female and male toilets are located by the Blue Staircase area, at the forward of the ship on the port side of Deck 7.
- There is step-free access into the toilet(s).
- The colour contrast between the external toilet door(s) and wall(s) is low.
- There is braille, tactile and pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.
- There is a/are hand sanitiser(s) in these toilets.
- The height of the hand sanitiser(s) is/are 100cm.
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Baby Changing Facilities
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- Baby changing facilities are available in the female toilets.
- There is a flip down baby changing table available.
- The height of the baby changing table is 85cm.
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Comments
View
- The details given are for the female toilets.
- The sinks in the male toilets are 85cm high and have some sensor taps.
Stairs (Red Staircase - Midship)
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Stairs
View
- The stairs are located in the Red Staircase area, midship on Deck 5.
- The decks which are accessible by stairs are Decks 4 to 12.
- There are between 16 and 21 steps between all decks.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The steps do have open risers.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each deck are provided on landings.
- The lighting levels at the steps are low to moderate.
- The stairs between Decks 4 to 5 do not have open risers (photograph 1).
Lift(s) (Red Staircase - Midship)
- The lift(s) is/are located in the Red Staircase area, midship on Deck 5.
- There are 3 lifts in this location.
- The other lifts have very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The decks which are accessible by this lift are Decks 4 to 12.
- Clear signs indicating the facilities on each deck are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
- Lift doors contrast visually with lift lobby walls on all decks.
- The external controls for the lift are within 90cm - 110cm from the floor on all decks.
- The colour contrast between the external lift controls and the control plate is high on all decks.
- The colour contrast between the external lift control plate and the wall is fair on all decks.
- The clear door width is 97cm.
- The dimensions of the lift are 150cm x 121cm.
- There are no separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are between 93-139cm high.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Lobby (Red Staircase - Midship)
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Lobby Area
View
- This lobby area is located in the Red Staircase area, midship on Deck 7.
- There is step-free access throughout the lobby area.
- There is sufficient space for a wheelchair user to use the lobby area.
- The flooring in the lobby area consists of carpet.
- The colour contrast between the walls and floor is high.
- The lighting levels in the lobby are moderate to good.
- Background music is not played in this area.
- There are waste disposal bins in this lobby area.
- There is not a water dispenser in this lobby area.
- There is a/are lipped threshold(s) to access the Broad Street Shops and Aperitif from this lobby area.
- The nearest facilities accessed via this lobby area include; the Broad Street Shops, Aperitif, Kora La and Surf & Turf Steakhouse.
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Signage
View
- Wayfinding signage is provided in the lobby area.
- Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
- Wayfinding signage is clearly presented/easy to read.
- There is a list of facilities available on this deck in the lobby area.
- There is written signage for the facilities within the lobby area.
- There is a/are digital ship information touchscreen(s) available within the lobby.
- The digital wayfinding touchscreen(s) is/are between the heights of 82cm and 172cm.
- The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
- The touchscreen is vertical, and wall-mounted.
- There is a map of the ship located within this lobby area.
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Seating Area
View
- There is a seating area close to the lobby.
- Access to the seating area is unobstructed.
- In this area there are coffee tables, high tables, armchairs and stools available.
- There is sufficient space for a wheelchair user to use the seating area.
- The nearest seating area is located in Aperitif.
Stairs (Green Staircase - Aft)
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Stairs
View
- The stairs are located in the Green Staircase area, at the aft of the ship on Deck 5.
- The decks which are accessible by stairs are Decks 4 to 12.
- There are between 16 and 21 steps between all decks.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The steps do have open risers.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each deck are provided on landings.
- The lighting levels at the steps are low to moderate.
- The stairs up to the landing between Decks 4 to 5 do not have open risers (photograph 1).
Lift(s) (Green Staircase - Aft)
- The lift(s) is/are located in the Green Staircase area, at the aft of the ship on Deck 5.
- There are 4 lifts in this location.
- The other lifts have very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The decks which are accessible by this lift are Decks 4 to 12.
- Clear signs indicating the facilities on each deck are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
- Lift doors contrast visually with lift lobby walls on all decks.
- The external controls for the lift are within 90cm - 110cm from the floor on all decks.
- The colour contrast between the external lift controls and the control plate is high on all decks.
- The colour contrast between the external lift control plate and the wall is fair on all decks.
- The clear door width is 97cm.
- The dimensions of the lift are 150cm x 121cm.
- There are no separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are between 93-133cm high.
- There is not a hearing loop system.
- The lift does have braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Lobby (Green Staircase - Aft)
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Lobby Area
View
- This lobby area is located in the Green Staircase area, at the aft of the ship on Deck 7.
- There is step-free access throughout the lobby area.
- There is sufficient space for a wheelchair user to use the lobby area.
- The flooring in the lobby area consists of carpet.
- The colour contrast between the walls and floor is high.
- The lighting levels in the lobby are moderate to good.
- Background music is not played in this area.
- There are waste disposal bins in this lobby area.
- There is not a water dispenser in this lobby area.
- There is a/are lipped threshold(s) to access Squid & Anchor and Umi Sushi from this lobby area.
- The nearest facilities accessed via this lobby area include; Squid & Anchor and Umi Sushi.
- There are standard toilet facilities in this lobby area.
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Signage
View
- Wayfinding signage is provided in the lobby area.
- Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
- Wayfinding signage is clearly presented/easy to read.
- There is a list of facilities available on this deck in the lobby area.
- There is written signage for the facilities within the lobby area.
- There is a/are digital ship information touchscreen(s) available within the lobby.
- The digital wayfinding touchscreen(s) is/are between the heights of 80cm and 170cm.
- The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
- The touchscreen is vertical, and wall-mounted.
- There is a map of the ship located within this lobby area.
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Seating Area
View
- There is a seating area close to the lobby.
- Access to the seating area is unobstructed.
- In this area there are coffee tables, tables, high tables, armchairs, bench seats, high stools and a mixture of chairs with and without armrests available.
- There is sufficient space for a wheelchair user to use the seating area.
- The nearest seating is located in Umi Sushi and Squid & Anchor.
Standard Toilet(s) (Deck 7 - Green Staircase - Aft)
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Toilet Facilities
View
- The female and male toilets are located in the Green Staircase area, at the aft of the ship on the port side of Deck 7.
- There is step-free access into the toilet(s).
- The colour contrast between the external toilet door(s) and wall(s) is low.
- There is braille, tactile and pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are low to moderate.
- There is a/are hand sanitiser(s) in these toilets.
- The height of the hand sanitiser(s) is/are 100cm.
Stairs (Outer Deck - Aft)
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Stairs
View
- The stairs are located at the aft of the ship on both sides.
- The decks which are accessible by stairs are Decks 6, 7, 8, 9, 10, 11, 12 and 14.
- There are between 15 and 20 steps between all decks.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- The steps do have open risers.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is not a landing.
- Clear signs indicating the facilities on each deck are not provided on landings.
Corridors/Walkways (Broad Street Shops)
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Corridors/Walkways
View
- These corridors/walkways do not give access to the cabins.
- There is step-free access throughout the corridors/walkways.
- There are not doors in corridors/walkways which have to be opened manually.
- The narrowest width of the corridors/walkways is 116cm.
- The flooring in the corridors/walkways consists of carpet and tiles.
- There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
- Lobby area locations are indicated by colour coded flooring.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- Music is played in the corridors/walkways.
- There is high colour contrast between the walls and floor in the majority of corridors/walkways.
- There are some large open fire doors along the corridors/walkways. In the event of an emergency these will shut and be extremely heavy to open.
- The lighting levels are moderate to good.
- The facilities accessed via these corridors/walkways include; the Broad Street Shops.
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Signage
View
- Wayfinding signage is not provided.
- There is/are not digital ship information touchscreen(s) available within the corridors/walkways.
Corridors/Walkways (Aperitif, Kora La and Surf & Turf Steakhouse)
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Corridors/Walkways
View
- These corridors/walkways do not give access to the cabins.
- There is step-free access throughout the corridors/walkways.
- There are some lips along the corridors/walkways.
- There are not doors in corridors/walkways which have to be opened manually.
- The narrowest width of the corridors/walkways is 108cm.
- The flooring in the corridors/walkways consists of carpet.
- There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Lobby area locations are indicated by colour coded flooring.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- There is a/are hand sanitiser(s) in the corridors/walkways.
- The height of the hand sanitiser(s) is/are 105cm.
- There is a mixture of seating with and without armrests at regular intervals.
- Music is played in the corridors/walkways.
- There is high colour contrast between the walls and floor in all corridors/walkways.
- There are some large open fire doors along the corridors/walkways. In the event of an emergency these will shut and be extremely heavy to open.
- The lighting levels are low to moderate.
- The facilities accessed via these corridors/walkways include; Aperitif, Kora La and Surf & Turf Steakhouse.
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Signage
View
- Wayfinding signage is not provided.
- There is/are not digital ship information touchscreen(s) available within the corridors/walkways.
Corridors/Walkways (Umi Sushi)
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Corridors/Walkways
View
- These corridors/walkways do not give access to the cabins.
- There is step-free access throughout the corridors/walkways.
- There are some lips along the corridors/walkways.
- There are not doors in corridors/walkways which have to be opened manually.
- The narrowest width of the corridors/walkways is 128cm.
- The flooring in the corridors/walkways consists of carpet and tiles.
- There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
- Lobby area locations are indicated by colour coded flooring.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- There is a mixture of seating with and without armrests at regular intervals.
- Music is played in the corridors/walkways.
- There is high colour contrast between the walls and floor in the majority of corridors/walkways.
- There are some large open fire doors along the corridors/walkways. In the event of an emergency these will shut and be extremely heavy to open.
- The lighting levels are low to moderate.
- The facilities accessed via these corridors/walkways include; Umi Sushi.
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Signage
View
- Wayfinding signage is not provided.
- There is/are not digital ship information touchscreen(s) available within the corridors/walkways.
Corridors/Walkways (Squid & Anchor)
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Corridors/Walkways
View
- These corridors/walkways do not give access to the cabins.
- There is ramped/sloped or stepped access throughout the corridors/walkways.
- There are some lips along the corridors/walkways.
- There are not doors in corridors/walkways which have to be opened manually.
- The narrowest width of the corridors/walkways is 123cm.
- The flooring in the corridors/walkways consists of carpet, tiles and laminate.
- There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
- Lobby area locations are indicated by colour coded flooring.
- Handrails with a rounded or oval profile are provided in corridors/walkways.
- The colour contrast of the handrails is high.
- Handrails are intermittent throughout the corridors/walkways.
- The handrails are at a height of 116cm.
- There is a/are hand sanitiser(s) in the corridors/walkways.
- The height of the hand sanitiser(s) is/are 107cm.
- There is a mixture of seating with and without armrests at regular intervals.
- Music is played in the corridors/walkways.
- There is high colour contrast between the walls and floor in the majority of corridors/walkways.
- There are some large open fire doors along the corridors/walkways. In the event of an emergency these will shut and be extremely heavy to open.
- The lighting levels are low to moderate.
- The facilities accessed via these corridors/walkways include; Squid & Anchor.
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Signage
View
- Wayfinding signage is not provided.
- There is/are not digital ship information touchscreen(s) available within the corridors/walkways.
Outer Deck
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Access to the Outer Deck
View
- There is ramped/sloped access to the outer deck.
- There is a/are lipped threshold(s) to access the outer deck.
- There are manual, heavy, single doors to access the outer deck.
- The door(s) open(s) away from you.
- The width of the door opening(s) is 83cm.
- The door(s) does/do contrast visually with its immediate surroundings.
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Outer Deck
View
- There is step-free access throughout the outer deck.
- The flooring on the outer deck consists of vinyl.
- The outer deck has not got a non-slip floor.
- The floor can become slippery when wet.
- Background music is not played on the outer deck.
- In this area there are tables, a mixture of chairs with and without armrests and coffee tables available.
- Handrails with a rounded or oval profile are provided on the outer deck.
- The colour contrast of the handrails is high.
- Handrails are intermittent throughout.
- The handrails are at a height of 100cm.
- There are waste disposal bins in this area.
- There is not a water dispenser in this area.
- There is a medium (11cm high), clearly marked step leading up to the raised seating area at the aft of the ship (photographs 12 and 13).
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Signage
View
- Wayfinding signage is not provided on the outer deck.
Ramp(s) or Slope(s) (Outer Deck Entrances)
- There is a ramp/slope located in front of and just beyond the doors leading to the outer deck.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The lighting levels at the ramp/slope are moderate to good.
Activities and Entertainment Access Guide(s)
- The following facilities can be accessed from this deck.
- Broadway Show Lounge - To view the Access Guide please click here (new tab).
- Squid & Anchor - To view the Access Guide please click here (new tab).
Food and Drink Access Guide(s)
- The following facilities can be accessed from this deck.
- Aperitif - To view the Access Guide please click here (new tab).
- Kora La - To view the Access Guide please click here (new tab).
- Surf & Turf Steakhouse - To view the Access Guide please click here (new tab).
- Umi Sushi - To view the Access Guide please click here (new tab).
- Squid & Anchor - To view the Access Guide please click here (new tab).
Ship Services Access Guide(s)
- The following facilities can be accessed from this deck.
- Broad Street Shops - To view the Access Guide please click here (new tab).
