Skip to main content
The new name for DisabledGo

Surf & Turf Steakhouse

Deck 7, Marella Explorer

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

Entrance (Deck 7 - Surf & Turf Steakhouse / Kora La)

  • Access View
    • This information is for the entrance located between the Red and Green Staircase areas, on the starboard side of Deck 7.
    • There is step-free access at this entrance.
    • The entrance area/door is clearly signed.
    • There is a/are hand sanitiser(s) at this entrance.
    • The height of the hand sanitiser(s) is/are 108cm.
    • There are no doors at this entrance.
    • The width of the opening is 310cm.
    • There is a member of staff available for assistance at this entrance.

Desk (Welcome Desk)

  • Desk View
    • The desk is located to the right as you enter the Surf & Turf restaurant.
    • There is step-free access to the desk.
    • There is a clear unobstructed route to the desk.
    • There are no windows, TVs, glazed screens or mirrors behind the desk which could adversely affect the ability of someone to lip read.
    • The desk is not placed in front of a background which is patterned.
    • The lighting levels at the desk are low to moderate.
    • The height of the desk is 100cm.
    • There is not a lowered section of the desk.
    • There is not a hearing assistance system at the desk.
    • Background music is played in this area.
    • The flooring in this area consists of carpet.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 108cm.

Eating / Drinking

  • Service and Menus View
    • There is full table service.
    • Menu types include; handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is seafood and meats.
    • Takeaway cups are not available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available on request.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
    • This restaurant is chargeable.
    • Cabin cards are scanned for additional cover charges.
    • Reservations must be made in advance.
  • Seating Area View
    • There is step-free access throughout.
    • There is ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • In this area there are booths, chairs with armrests and tables available.
    • In this area there are tables, chairs with armrests and booths available.
    • The standard height for the underside of dining tables is 72cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • The flooring in this area consists of carpet.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are low to moderate.
    • Lighting levels may be lower in the evening.