Access Guide
Summary
- This eatery’s open for lunch and dinner, and lines up a menu of classic Mexican options, like tacos and nachos, made with authentic ingredients.
- Abuela's is located in the Green Staircase lobby area, at the aft of the ship on Deck 11.
- For opening times, please refer to the daily Cruise News or the information touchscreens situated throughout the ship.
- The standalone accessible toilet(s) is/are located in the Red Staircase lobby area, midship on Deck 11.
- For information about all toilet facilities please click here (opens new tab).
- For information about the deck itself please click here (opens new tab).
- For information about the ship itself please click here (opens new tab).
- For information about The Summer House please click here (opens new tab).
Entrance (Deck 11 - Abuela's and The Summer House - Green Staircase - Aft)
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Access
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- This information is for the entrance located next to the Green Staircase lobby, at the aft of the ship on Deck 11.
- There is step-free access at this entrance.
- The entrance area/door is clearly signed.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a/are hand sanitiser(s) at this entrance.
- The height of the hand sanitiser(s) is/are 105cm.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the opening is 200cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Eating / Drinking
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Service and Menus
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- Tables cannot be booked in advance.
- There is full table service and a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; handheld menus, written wall menus and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is Mexican.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system .
- Cabin room numbers are taken or cabin cards are scanned for additional cover charges.
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Service Counter(s)
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- The height of the counter is 95cm.
- There is not a lowered section of the counter.
- The service counter is only used at lunch time, during dinner service the restaurant is full table service.
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Seating Area
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- There is step-free access throughout.
- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- In this area there are bench seats, tables and chairs without armrests available.
- The standard height for the underside of dining tables is 73cm.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- The flooring in this area consists of vinyl and tiles.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.