You are on Deck Summary. Skip to the next section.

Deck Summary

• Facilities/services available on this deck include; Oceans Spa, The Deck 11 Pool Bar, Pool, The Kitchens, Nonna's, Abuela's and The Summer House.
• There is a/are standalone accessible toilet(s) located on this deck.
• The standalone accessible toilet(s) is/are located in Red Staircase lobby area, midship.
• There are standard toilet facilities located on this deck.
• For information about all toilet facilities please click here (opens new tab).
• For information about the ship itself please click here (opens new tab).

You are on Stairs (Blue Staircase - Forward). Skip to the next section.

Stairs (Blue Staircase - Forward)

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• Stairs View
  • The stairs are located in the Blue Staircase area, at the forward of the ship.
  • The decks which are accessible by stairs are decks 3-12.
  • There are between 15 and 21 steps between all decks.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The steps do have open risers.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each deck are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift(s) (Blue Staircase - Forward). Skip to the next section.

Lift(s) (Blue Staircase - Forward)

• The lift(s) is/are located in the Blue Staircase area, at the forward of the ship.
• There are 3 lifts in this location.
• The other lifts have very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The decks which are accessible by this lift are decks 3-12.
• Clear signs indicating the facilities on each deck are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
• Lift doors contrast visually with lift lobby walls on all decks.
• The external controls for the lift are within 90cm - 110cm from the floor on all decks.
• The colour contrast between the external lift controls and the control plate is medium on all decks.
• The colour contrast between the external lift control plate and the wall is fair on all decks.
• The clear door width is 97cm (3ft 2in).
• The dimensions of the lift are 134cm x 122cm (4ft 5in x 4ft).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The height of the internal controls for the lift are within 94cm - 140cm from the floor.
• There is not a hearing loop system.
• The lift does not have braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Lobby (Blue Staircase - Forward). Skip to the next section.

Lobby (Blue Staircase - Forward)

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• Lobby Area View
  • This lobby area is located in the Blue Staircase area, at the forward of the ship.
  • There is step-free access throughout the lobby area.
  • There is sufficient space for a wheelchair user to use the lobby area.
  • The flooring in the lobby area consists of carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is high.
  • The lighting levels in the lobby are moderate to good.
  • Background music is played in this area.
  • Background music is only played at certain times.
  • There is not a water dispenser in this lobby area.
  • There is a/are lipped threshold(s) to access Oceans Spa, Deck 11 Pool, Deck 11 Pool Bar and Snack Shack from this lobby area.
  • The nearest facilities accessed via this lobby area include; Oceans Spa, Deck 11 Pool, Deck 11 Pool Bar and Snack Shack.
  • There are standard toilet facilities in this lobby area.
• Signage View
  • Wayfinding signage is provided in the lobby area.
  • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
  • Wayfinding signage is clearly presented/easy to read.
  • There is a list of facilities available on this deck in the lobby area.
  • There is braille, tactile and written signage for the facilities within the lobby area.
  • There is a/are digital ship information touchscreen(s) available within the lobby.
  • The digital wayfinding touchscreen(s) is/are between the heights of 60cm and 170cm.
  • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
  • There is a map of the ship located within this lobby area.
• Seating Area View
  • There is a seating area close to the lobby.
  • Access to the seating area is unobstructed.
  • In this area there are coffee tables, tables and chairs with armrests available.
  • There is sufficient space for a wheelchair user to use the seating area.

You are on Standard Toilet(s) (Deck 11 - Blue Staircase - Forward). Skip to the next section.

Standard Toilet(s) (Deck 11 - Blue Staircase - Forward)

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• Toilet Facilities View
  • The female and male toilets are located in the Blue Staircase lobby, at the forward of the ship on Deck 11, next to the entrance to Oceans Spa.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is braille, tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.
  • There is a/are hand sanitiser(s) in these toilets.
  • The height of the hand sanitiser(s) is/are 115cm.

You are on Stairs (Red Staircase - Midship). Skip to the next section.

Stairs (Red Staircase - Midship)

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• Stairs View
  • The stairs are located in the Red Staircase area, midship.
  • The decks which are accessible by stairs are decks 4-12.
  • There are between 16 and 21 steps between all decks.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The steps do have open risers.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each deck are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift(s) (Red Staircase - Midship). Skip to the next section.

Lift(s) (Red Staircase - Midship)

• The lift(s) is/are located in the Red Staircase area, midship.
• There are 3 lifts in this location.
• The other lifts have very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The decks which are accessible by this lift are decks 4-12.
• Clear signs indicating the facilities on each deck are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
• Lift doors contrast visually with lift lobby walls on all decks.
• The external controls for the lift are within 90cm - 110cm from the floor on all decks.
• The colour contrast between the external lift controls and the control plate is medium on all decks.
• The colour contrast between the external lift control plate and the wall is fair on all decks.
• The clear door width is 97cm (3ft 2in).
• The dimensions of the lift are 134cm x 122cm (4ft 5in x 4ft).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The height of the internal controls for the lift are within 94cm - 140cm from the floor.
• There is not a hearing loop system.
• The lift does not have braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Lobby (Red Staircase - Midship). Skip to the next section.

Lobby (Red Staircase - Midship)

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• Lobby Area View
  • This lobby area is located in the Red Staircase area, midship.
  • There is step-free access throughout the lobby area.
  • There is sufficient space for a wheelchair user to use the lobby area.
  • The flooring in the lobby area consists of carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is high.
  • The lighting levels in the lobby are moderate to good.
  • Background music is played in this area.
  • Background music is only played at certain times.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 105cm.
  • There is not a water dispenser in this lobby area.
  • There is a/are lipped threshold(s) to access The Kitchens, the Deck 11 Pool and Snack Shack from this lobby area.
  • The nearest facilities accessed via this lobby area include; The Kitchens, the Deck 11 Pool and Snack Shack.
  • There is a standalone accessible toilet in this lobby area.
  • There are standard toilet facilities in this lobby area.
• Signage View
  • Wayfinding signage is provided in the lobby area.
  • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
  • Wayfinding signage is clearly presented/easy to read.
  • There is a list of facilities available on this deck in the lobby area.
  • There is braille, tactile and written signage for the facilities within the lobby area.
  • There is a/are digital ship information touchscreen(s) available within the lobby.
  • The digital wayfinding touchscreen(s) is/are between the heights of 60cm and 170cm.
  • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
  • There is a map of the ship located within this lobby area.
• Seating Area View
  • There is a seating area close to the lobby.
  • Access to the seating area is unobstructed.
  • In this area there are tables, high tables, stools, sun loungers and chairs without armrests available.
  • There is sufficient space for a wheelchair user to use the seating area.

You are on Toilet with Adaptations (Deck 11 - Red Staircase - Midship - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Deck 11 - Red Staircase - Midship - Left Hand Transfer)

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• Location and Access View
  • This accessible toilet is located in the Red Staircase lobby area, midship on Deck 11, to the right after exiting the lifts.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is braille, tactile and pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards (automatically).
  • The door is push pad or push button activated.
  • The push pad or push button is 100cm from floor level.
  • The door is locked by a push button or pad.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 245cm x 180cm (8ft x 5ft 11in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 92cm (3ft).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with no lid) and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a wall which acts as a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 61cm (2ft).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 81cm (2ft 8in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.
  • There is a/are hand sanitiser(s) in this toilet.
  • The height of the hand sanitiser(s) is/are 110cm.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby changing table available.
  • The height of the baby changing table is 97cm.

You are on Standard Toilet(s) (Deck 11 - Red Staircase - Midship). Skip to the next section.

Standard Toilet(s) (Deck 11 - Red Staircase - Midship)

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• Toilet Facilities View
  • The female and male toilets are located in the Red Staircase, either side of the lobby area, midship on Deck 11.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is low.
  • There is braille, tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.
  • There is a/are hand sanitiser(s) in these toilets.
  • The height of the hand sanitiser(s) is/are 115cm.

You are on Stairs (Green Staircase - Aft). Skip to the next section.

Stairs (Green Staircase - Aft)

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• Stairs View
  • The stairs are located in the Green Staircase area, at the aft of the ship.
  • The decks which are accessible by stairs are decks 4-12.
  • There are between 16 and 21 steps between all decks.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The steps do have open risers.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each deck are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift(s) (Green Staircase - Aft). Skip to the next section.

Lift(s) (Green Staircase - Aft)

• The lift(s) is/are located in the Green Staircase area, at the aft of the ship.
• There are 4 lifts in this location.
• The other lifts have very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The decks which are accessible by this lift are decks 4-12.
• Clear signs indicating the facilities on each deck are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
• Lift doors contrast visually with lift lobby walls on all decks.
• The external controls for the lift are within 90cm - 110cm from the floor on all decks.
• The colour contrast between the external lift controls and the control plate is medium on all decks.
• The colour contrast between the external lift control plate and the wall is fair on all decks.
• The clear door width is 97cm (3ft 2in).
• The dimensions of the lift are 134cm x 122cm (4ft 5in x 4ft).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The height of the internal controls for the lift are within 94cm - 140cm from the floor.
• There is not a hearing loop system.
• The lift does not have braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Lobby (Green Staircase - Aft). Skip to the next section.

Lobby (Green Staircase - Aft)

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• Lobby Area View
  • This lobby area is located in the Green Staircase area, at the aft of the ship.
  • There is step-free access throughout the lobby area.
  • There is sufficient space for a wheelchair user to use the lobby area.
  • The flooring in the lobby area consists of carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is high.
  • The lighting levels in the lobby are moderate to good.
  • Background music is played in this area.
  • Background music is only played at certain times.
  • There is not a water dispenser in this lobby area.
  • There is a/are lipped threshold(s) to access The Kitchens, Abuela's, The Summer House and Nonna's from this lobby area.
  • The nearest facilities accessed via this lobby area include; The Kitchens, Abuela's, The Summer House and Nonna's.
  • There are standard toilet facilities in this lobby area.
• Signage View
  • Wayfinding signage is provided in the lobby area.
  • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
  • Wayfinding signage is clearly presented/easy to read.
  • There is a list of facilities available on this deck in the lobby area.
  • There is braille, tactile and pictorial signage for the facilities within the lobby area.
  • There is a/are digital ship information touchscreen(s) available within the lobby.
  • The digital wayfinding touchscreen(s) is/are between the heights of 60cm and 170cm.
  • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
• Seating Area View
  • There is a seating area close to the lobby.
  • Access to the seating area is unobstructed.
  • In this area there are coffee tables, tables, armchairs, sofas and chairs without armrests available.
  • There is sufficient space for a wheelchair user to use the seating area.

You are on Standard Toilet(s) (Deck 11 - Nonna's and Abuela's - Green Staircase - Aft). Skip to the next section.

Standard Toilet(s) (Deck 11 - Nonna's and Abuela's - Green Staircase - Aft)

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• Toilet Facilities View
  • The female and male toilets are located in the Green Staircase area, at the aft of the ship on Deck 11, next to the lobby in Nonna's and Abuela's.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is braille, tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.
  • There is a/are hand sanitiser(s) in these toilets.
  • The height of the hand sanitiser(s) is/are 120cm.

You are on Outer Deck. Skip to the next section.

Outer Deck

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• Access to the Outer Deck View
  • There is ramped/sloped access to the outer deck.
  • There is a/are lipped threshold(s) to access the outer deck.
  • There are automatic, double doors to access the outer deck.
  • The door(s) open(s) by sliding.
  • The width of the door opening(s) is 150cm.
  • The door(s) does/do contrast visually with its immediate surroundings.
• Outer Deck View
  • There is step-free access throughout the outer deck.
  • The flooring on the outer deck consists of vinyl.
  • The outer deck has not got a non-slip floor.
  • The floor can become slippery when wet.
  • Background music is played on the outer deck.
  • Background music is only played during certain functions.
  • In this area there are booths, coffee tables, tables, sun loungers and a mixture of chairs with and without armrests available.
  • Handrails with a rounded or oval profile are provided in some areas on the outer deck.
  • The colour contrast of the handrails is high.
  • Handrails are intermittent throughout.
  • The handrails are at a height of 97cm.
  • There are waste disposal bins in this area.
  • There is not a water dispenser in this area.
  • The facilities accessed via this outer deck include; the Deck 11 Pool, the Pool Bar and Snack Shack.
• Signage View
  • Wayfinding signage is not provided on the outer deck.
  • There is braille, tactile and pictorial signage for the facilities accessed via the outer deck.

You are on Stairs (Outer Deck). Skip to the next section.

Stairs (Outer Deck)

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• Stairs View
  • The stairs are located on the outer deck at the aft of the ship on Deck 6.
  • The decks which are accessible by stairs are Decks 6, 7, 8, 9, 10, 11 and 12.
  • There are between 15 and 20 steps between all decks.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The steps do have open risers.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each deck are not provided on landings.

You are on Food and Drink Access Guide(s). Skip to the next section.

Food and Drink Access Guide(s)

• The Kitchens - To view the Access Guide please click here (new tab).
• Nonna's - To view the Access Guide please click here (new tab).
• Abuela's - To view the Access Guide please click here (new tab).
• The Summer House - To view the Access Guide please click here (new tab).
• Pool Bar - To view the Access Guide please click here (new tab).

You are on Leisure Access Guide(s). Skip to the next section.

Leisure Access Guide(s)

• Pool - To view the Access Guide please click here (new tab).
• Oceans Spa - To view the Access Guide please click here (new tab).