Access Guide
Summary
- The Kitchens is a brand-new food hall made up of eight different eateries.
Some of the highlights include traditional roast dinners at Gravy Boat, Asian curries at Banyan Leaf, and Greek-style pittas at Athenas. - The Kitchens is located between the Red Staircase (midship) and the Green Staircase (aft) lobby areas on Deck 11.
- For opening times, please refer to the daily Cruise News or the information touchscreens situated throughout the ship.
- The standalone accessible toilet(s) is/are located in the Red Staircase lobby area, midship on Deck 11.
- For information about all toilet facilities please click here (opens new tab).
- For information about the deck itself please click here (opens new tab).
- For information about the ship itself please click here (opens new tab).
Entrance (Deck 11 - Green Staircase - Aft)
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Access
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- This information is for the entrance located in the Green Staircase lobby, at the aft of the ship on Deck 11.
- There is step-free access at this entrance.
- The entrance area/door is clearly signed.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a/are hand sanitiser(s) at this entrance.
- The height of the hand sanitiser(s) is/are 105cm.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the opening is 205cm.
Entrance (Deck 11 - Red Staircase - Midship)
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Access
View
- This information is for the entrance located in the Red Staircase lobby, midship on Deck 11.
- There is step-free access at this entrance.
- The entrance area/door is clearly signed.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a/are hand sanitiser(s) at this entrance.
- The height of the hand sanitiser(s) is/are 105cm.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the opening is 205cm.
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered and a self service counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system .
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 105cm.
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Service Counter(s)
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- The height of the counter is 92cm.
- There is not a lowered section of the counter.
- The type of flooring in this area is tiles.
- There are 8 individual food counters located around The Kitchens, each serving a different type of cuisine.
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Self-Service Counter(s)
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- The height of the main service counter is 90cm.
- The type of flooring in this area is tiles.
- The height of the individual drink taps and coffee machines will vary.
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Seating Area
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- There is step-free access throughout.
- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- In this area there are bench seats, a mixture of chairs with and without armrests, high tables, high stools and tables available.
- The height between the floor and the underside of the lowest dining table is 72cm.
- The distance between the floor and the underside of the highest dining table is 74cm.
- The surface height of the tables is 95cm.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- The flooring in this area consists of tiles.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.