You are on Summary. Skip to the next section.

Summary

• This McDonald's is located on Oxford Street, between Oxford Circus and Tottenham Court Road.
• For more information on Oxford Street - Oxford Circus to Tottenham Court Road please click here (new tab).

You are on Getting Here (Oxford Street - Between Oxford Circus and Tottenham Court Road). Skip to the next section.

Getting Here (Oxford Street - Between Oxford Circus and Tottenham Court Road)

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• By Bus View
  • Bus routes 55, 73, 98 and 390 travel along this section of Oxford Street.
    It is also served by night bus routes N8, N25, N55, N73, N98 and N207.
    Only routes 98, 390, N98 and N207 travel the full length of Oxford Street.
    The number of bus routes and the location of the bus stops may change as part of the Oxford Street District improvement works.
    All London buses have ramp access and dedicated spaces for wheelchair users.
  • For more information on London buses (Transport for London) please click here (opens new tab).
• By Underground View
  • Tottenham Court Road Station is served by the Central Line and the Northern Line services.
    Tottenham Court Road has step-free access.
    The accessible step-free entrances (with lifts) are on both sides of the Oxford Street/ Charing Cross Road junction.
    The entrance off the north-east side of Oxford Street/ Tottenham Court Road is accessed by steps only.
    Oxford Circus Station is served by the Central, the Bakerloo and the Victoria Line services.
    This station is accessed by steps only.
  • For more information on London Underground (Transport for London) please click here (opens new tab).
• By Train View
  • London Euston Station and London Charing Cross Station have step-free access to all platforms and staff available to assist with ramps between the platform and the train.
    When the new Elizabeth Line opens, there will be accessible stations at Tottenham Court Road and Bond Street.
  • For more information on access and facilities at Euston Station please click here (opens new tab).
  • For more information on access and facilities at Charing Cross Station please click here (opens new tab).
• By Road View
  • Oxford Street (A40) connects with Edgware Road (A5) and Park Lane (A4202) at Marble Arch, at its west end.
    At its east end, it connects with Tottenham Court Road / Charing Cross Road (A400).
    Regent Street (A4210) crosses the centre of Oxford Street at Oxford Circus.
    Oxford Street is in the Central London Congestion Charge Zone (charges apply Monday - Friday 07:00 -18:00).
    It is also in the Ultra Low Emission Zone (charges apply at all times for non-compliant vehicles).
    Motor vehicles must not enter Oxford Street via Portman Street / Park Street or Oxford Circus between 07:00 and 19:00 on Monday to Saturday inclusive, except for taxis and buses. The definition “motor vehicles” therefore means that cycles and other pedal-powered devices are also exempt.
    Vehicles are banned from turning left from Orchard Street into Oxford Street between 07:00 and 19:00 on Monday to Saturday inclusive, except for taxis, buses and pedal cycles.
  • For more information on driving in London please click here (opens new tab).
  • Parking in the area is very limited and visitors are encouraged to use public transport.
    There are Blue Badge bays in Ramillies Street, Wells Street and Berners Street.
    There are standard on-street pay-to-park bays in many of the side roads.
  • For more information on the Blue Badge Scheme and parking in London please click here (opens new tab).
  • For more information on where you can park with a disabled parking badge please click here (opens new tab).
  • For more information on applying for a disabled parking badge please click here (opens new tab).
  • London black cabs can be hailed in any location or summoned by phone.
    There are taxi ranks on Argyll Street and Berners Street.
• By River View
  • 6 TFL River Bus routes run from 22 piers between Putney and Woolwich.
    The nearest pier is Westminster.
    This is close to Westminster Underground Station on the Jubilee Line which connects to Bond Street Station.
    There is step-free access onto the river buses, except at 3 piers.
    Please see the TFL website for details.
  • For more information on London River Bus services please click here (opens new tab).
• By Air View
  • The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
    London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway, with interchanges to the rail and underground network at Canning Town and Stratford.
    From Gatwick Airport there are fast trains connecting to London Bridge Station.
    Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line.
  • For more information on travelling to London by air please click here (opens new tab).
• Useful Links View
  • Please use the TfL journey planner for details of the most suitable routes.
    The planner can be filtered by options such as step-free routes or maximum walking distances.
  • To view the web page described above click here (opens in new tab).
  • The TfL website has links to the TfL accessibility guides, including large print maps and audio guides to order or download.
  • To view the web page described above click here (opens in new tab).

You are on Public Parking. Skip to the next section.

Public Parking

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• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Comments View
  • The nearest public car park is Q-Park - Oxford Street, which is approximately 0.4 mile from the venue. For more information please click here (opens in new tab).

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 05:00 - 23:45.
• Tuesday 05:00 - 23:45.
• Wednesday 05:00 - 23:45.
• Thursday 05:00 - 00:45.
• Friday 05:00 - 00:45.
• Saturday 05:00 - 00:45.
• Sunday 05:00 - 23:45.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include: large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'McDonald's'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are no doors at this entrance.
  • There is a member of staff available for assistance at this entrance.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Order and Collection (Ground Floor). Skip to the next section.

Order and Collection (Ground Floor)

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• Self-Service Touchscreens View
  • Self-service touchscreens are available for ordering.
  • The touchscreen heights are 110cm to 145cm from the floor.
  • There is a button which will condense the screen content.
  • The height of the button is 110cm.
  • The lowest height of card machines at the touchscreens is 85cm.
  • The touchscreens have tent cards which you can use to get food and drink delivered to tables.
  • The height of the tent card rack is 150cm.
• Payment Counter View
  • The counter is located on the ground floor to the far left, next to the collection counter and accessible toilet.
  • The counter is approximately 19m from the main entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is medium height (77cm - 109cm) .
  • There is not a lowered section of the counter.
  • Menu types include; written wall menus and picture wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are not trained to use the hearing system.
  • The type of flooring in this area is tiles.
• Collection Counter View
  • The counter is located at the rear of the ground floor directly ahead as you enter, next to the ordering counter.
  • The counter is approximately 22m from the main entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is medium height (77cm - 109cm) .
  • There is not a lowered section of the counter.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are not trained to use the hearing system.
  • The type of flooring in this area is tiles.

You are on Seating Area (Ground Floor). Skip to the next section.

Seating Area (Ground Floor)

• This seating area is located on the far right as you enter from the main entrance, close to the collection counter.
• There is ample room for a wheelchair user to manoeuvre.
• The majority of tables are accessible to wheelchair users.
• The distance between the floor and the underside of the highest dining table is 71cm.
• The height between the floor and the underside of the lowest dining table is 70cm.
• There are also long tables, bench seats and stools.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests on both sides.
• The type of flooring in this area is tiles.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• This area does play background music.
• Background music is played at all times.
• The lighting levels are moderate to good.

You are on Other Floors (Ground Floor to Basement Floor). Skip to the next section.

Other Floors (Ground Floor to Basement Floor)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located on the right as you enter, just before the ground floor seating area.
  • The stairs are approximately 20m from the main entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are G and B.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • The lighting levels at the steps are moderate to good.
• Other Information View
  • The service(s) on the floors which are not accessible is/are the basement seating area.

You are on Order and Collection (Basement). Skip to the next section.

Order and Collection (Basement)

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• Self-Service Touchscreens View
  • Self-service touchscreens are available for ordering.
  • The touchscreen heights are 112cm to 180cm from the floor.
  • The lowest height of card machines at the touchscreens is 90cm.
  • The touchscreens have tent cards which you can use to get food and drink delivered to tables.
  • The height of the tent card rack is 130cm.

You are on Seating Area (Basement Floor). Skip to the next section.

Seating Area (Basement Floor)

• This seating area is located on the basement floor.
• The distance between the floor and the underside of the highest dining table is 85cm.
• The height between the floor and the underside of the lowest dining table is 70cm.
• There are also long tables, bench seats and stools.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests on both sides.
• The type of flooring in this area is tiles.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• This area does play background music.
• Background music is played at all times.
• The lighting levels are moderate to good.
• There is additional seating accessed via 3 (17cm) clearly marked steps with a handrail on both sides (as shown in photographs 6 and 7).

You are on Other Floors (Ground Floor to First Floor). Skip to the next section.

Other Floors (Ground Floor to First Floor)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the left as you enter, just after the self-service touchscreens.
  • The stairs are approximately 11m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • The lighting levels at the steps are moderate to good.
• Other Information View
  • The service(s) on the floors which are not accessible is/are the first floor seating area and standard toilets.

You are on Order and Collection (First Floor). Skip to the next section.

Order and Collection (First Floor)

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• Self-Service Touchscreens View
  • Self-service touchscreens are available for ordering.
  • The touchscreen heights are 111cm to 181cm from the floor.
  • The lowest height of card machines at the touchscreens is 90cm.
  • The touchscreens have tent cards which you can use to get food and drink delivered to tables.
  • The height of the tent card rack is 125cm.

You are on Seating Area (First Floor). Skip to the next section.

Seating Area (First Floor)

• This seating area is located on the first floor.
• The distance between the floor and the underside of the highest dining table is 114cm.
• The height between the floor and the underside of the lowest dining table is 70cm.
• There are also long tables, booths, bench seats, stools and high stools.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests on both sides.
• The type of flooring in this area is tiles.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• This area does play background music.
• Background music is played at all times.
• The lighting levels are moderate to good.
• There is additional seating on the upper first floor.
  This area is accessed via a single door that opens away from you (push) and has an opening width of 110cm.

You are on Step(s) (First Floor Seating Area to Upper First Floor Seating Area and Stairs to Standard Toilets). Skip to the next section.

Step(s) (First Floor Seating Area to Upper First Floor Seating Area and Stairs to Standard Toilets)

• There is a/are step(s) located on the approach to the upper first floor seating area.
• The step(s) is/are used to access the upper first floor seating area and stairs to the standard toilets.
• There is/are 2 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The going of the step(s) is/are between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.

You are on Other Floors (First Floor Seating Area to Second Floor Standard Toilets). Skip to the next section.

Other Floors (First Floor Seating Area to Second Floor Standard Toilets)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located on the first floor, next to the upper first floor seating area.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are 1 and 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 20cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • The lighting levels at the steps are moderate to good.
• Other Information View
  • The service(s) on the floors which are not accessible is/are the standard toilets.

You are on Accessible Toilet(s) (Ground Floor). Skip to the next section.

Accessible Toilet(s) (Ground Floor)

• There is not an/are not accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the ground floor, to the rear left of the venue, next to the ordering counter.
  • This accessible toilet is approximately 16m (17yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 100cm (3ft 3in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 225cm (4ft 11in x 7ft 5in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is poor.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 98cm.
• Comments View
  • The accessible toilet is unlocked from the outside via the ordering counter and has a button on the right to unlock the door from the inside. The height of the push button is 115cm. Photograph 5 shows the button.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• Standard toilet facilities are not available.

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• Toilet Facilities View
  • The female and male toilets are located to the far right, beyond the ground floor seating area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 27m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
  • The sink area is shared between the female and male toilets.

You are on Standard Toilet(s) (Second Floor). Skip to the next section.

Standard Toilet(s) (Second Floor)

• Standard toilet facilities are not available.

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• Toilet Facilities View
  • The female and male toilets are located on second floor opposite the stairs.
  • There is stepped access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.