You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • From the M62 - Follow the M62 westwards until it comes to an end. At this point keep right and follow the signs for the ring road and the A5058. Continue on this road for approximately half a mile until you reach a pelican crossing. Immediately after this take a sharp right and go in the opposite direction on the carriageway. After 500 metres turn left into Thomas Drive and then, after a short distance, take the first left onto the main hospital site. The Broadoak Unit will be on the left and a multi-storey car park will be on the right. From the Wirral: Join the M53/A59 and follow the signs for Liverpool and the Mersey Tunnel. Go through the Kingsway tunnel. On exiting the tunnel, keep right and follow the road, then follow signs first for the Alder Hey Children's Hospital, then for the M62. Carry on following this road until you see signs for the A5058 ring road and Broad Green Hospital. Follow this and join the ring road. continue on this road for approximately half a mile until you reach a pelican crossing. Immediately after this take a sharp right and go in the opposite direction on the other carriageway. After 500 metres turn left into Thomas Drive and then, after a short distance take the first left onto the main hospital site. At this point the Broadoak Unit will be observed on the left and a multi-storey car park on the right.
  • The venue has no on-site parking, however, there is a public multi-storey car park across the road.
• By Bus View
  • The nearest bus stop is 160m away on Thomas Drive. It provides directs services to and from Liverpool City Centre, Warrington, Fazakerley, and Huyton. The bus stop is served by bus numbers 7, 102, 204, and 239.
• By Train View
  • The nearest train station is Broad Green and is half a mile away. This train station provides direct services to and from Liverpool Lime Street, Manchester Piccadilly, Manchester Airport, Blackpool North, Wigan North Western, and Preston.
• Useful Links View
  • Arriva Bus.
  • To view the web page described above click here (opens in new tab).
  • Stagecoach Bus.
  • To view the web page described above click here (opens in new tab).
  • Broad Green Train Station.
  • To view the web page described above click here (opens in new tab).
  • Northern Railway.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters cannot be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print and different languages.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are available.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Broadgreen Hospital multi-storey car park.
  • The car park is located opposite the venue on South Road.
  • There is not a/are not Blue Badge parking bay(s) available within the car park.
  • Please click here for more information on parking.
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.
• Comments View
  • Broadgreen Hospital has two other car parks - car park F and car park H. Blue Badge bays are available within these car parks. Please click the car park link above for further information regarding these car parks.

You are on Outside Access (Broadoak Unit Entrance). Skip to the next section.

Outside Access (Broadoak Unit Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 115cm (3ft 9in).
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 175cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 107cm.
• Comments View
  • There is a third entrance door immediately after the reception desk.
    
  • This is a single door that opens automatically.
    
  • The opening is 105cm wide.
    .

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right as you enter the building.
  • The reception point is approximately 7m (7yd 1ft) from the Broadoak Unit entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are low to moderate.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 12/04/2022.
  • The hearing assistance system was not working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating and single seats with armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Getting To (Albert Ward). Skip to the next section.

Getting To (Albert Ward)

• Albert Ward is/are located on the first floor of Broadoak Unit.
• Access to Albert Ward is via the Broadoak Unit entrance.
• After entering the Broadoak Unit, go straight ahead but turn right just before going through the double doors. Immediately turn left and take the lift to the first floor. On exiting the lift turn right, go through the doors, turn right again and Albert Ward will be directly ahead.
• There is step free access, via lift, to Albert Ward.
• Albert Ward is approximately 33m from the lift.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located straight ahead and then to the right after entering the building.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 24m (26yd 9in) from the Broadoak Unit entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The external lift control is 116cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 128cm (4ft 2in).
• The dimensions of the lift are 160cm x 236cm (5ft 3in x 7ft 9in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Inpatient Unit / Ward (Albert Ward). Skip to the next section.

Inpatient Unit / Ward (Albert Ward)

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• Unit / Ward Information View
  • This is a male unit/ward.
  • There is/are 9 bedroom(s) available.
  • Some of the bedrooms have ensuite facilities.
  • There is/are 24 bed(s) on this unit/ward in total.
  • There is not a hand sanitiser.
  • There is level access throughout the unit/ward.
  • There is clear signage on the unit/ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the unit/ward which is shiny and could cause issues with glare or look slippery to some people.
  • The unit/ward does not play background music.
  • A mobile hoist is not available on the unit/ward.
  • There are not accessible washroom facilities for patients on the unit/ward.
  • There are not accessible toilet facilities for patients on the unit/ward.
  • The lighting levels are moderate to good.
• Visitor Facilities View
  • There is not a relatives' room on the unit/ward.
  • There are no accessible toilet facilities on the unit/ward for visitors.
  • Accessible toilet facilities for visitors are located on the ground floor near reception.
  • There are no standard toilet facilities on the unit/ward for visitors.
  • Standard toilet facilities for visitors are located on the ground floor near reception.
• Visiting Times View
  • There are no set visiting times, please contact the ward in advance.
  • Protected meal times are between 12:00 to 13:00 17:00 to 18:00.

You are on Room / Area (Dining Room). Skip to the next section.

Room / Area (Dining Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Dining Room.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with an open extension leaf.
• The door(s) is/are light.
• The width of the door opening is 131cm (4ft 4in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Day Room / Lounge Area (Art Lounge). Skip to the next section.

Day Room / Lounge Area (Art Lounge)

• There is a day room/lounge area.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to manoeuvre.
• The seats do not have armrests.
• No chairs are permanently fixed.
• Some tables are permanently fixed.
• The distance between the floor and the lowest table is 73cm (2ft 5in).
• The distance between the floor and the highest table is 105cm (3ft 5in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Day Room / Lounge Area (Lounge). Skip to the next section.

Day Room / Lounge Area (Lounge)

• There is a day room/lounge area.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 102cm (3ft 4in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There are sofas and also a mixture of single seats with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 43cm (1ft 5in).
• The distance between the floor and the highest table is 79cm (2ft 7in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Washroom (Shower Room). Skip to the next section.

Washroom (Shower Room)

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• Washroom Details View
  • The washroom surveyed has a shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the area.
  • There is/are also 1 washroom(s) which has/have a bath, a toilet and a wash basin.
  • The washroom surveyed is located on the main ward corridor.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is male.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 85cm (2ft 9in).
  • The dimensions of the washroom are 117cm x 130cm (3ft 10in x 4ft 3in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 80cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is sensor. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 117cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 130cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 41cm (1ft 4in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 127cm.
  • There is a flush, however it is not on the transfer side.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The height of the toilet roll holder is 90cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head height is fixed.
  • The height of the shower head is 200cm (6ft 7in).
  • The shower control type is push.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
• Bath Details View
  • There is not a bath.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are good.

You are on Standard Toilet(s) (Patient Toilet). Skip to the next section.

Standard Toilet(s) (Patient Toilet)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The male toilet is located on the ward corridor.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 77cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.

You are on Location of Toilet / Changing Facilities. Skip to the next section.

Location of Toilet / Changing Facilities

• Accessible toilet facilities are located just off the reception area, close to the main entrance.
• Shared standard toilet facilities are located just off the reception area, close to the main entrance.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Broadoak Unit link (new tab) - click here.