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Clock View Hospital - Alt Ward

2a Oakhouse Park, Walton, Liverpool, Merseyside, L9 1EP

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Access Guide

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Getting To (Alt Ward)

  • The most accessible route from the Blue Badge bays has a slight ramp or slope and bollards.
  • View further information about parking at the hospital (opens new tab)
  • Access to Alt Ward is via the main entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab)
  • Alt Ward is located to the left side of the hospital from the main entrance.
  • Alt Ward is approximately 67m from the main entrance.
  • Enter via the main hospital entrance and bear left through the reception to hospital - left entrance.
    Continue ahead to the end of the corridor.
    Turn left through automatic double doors and continue straight ahead on the open air walkway.
    Continue down the walkway and then turn left towards the external access to the Alt and Newton wards.
    Continue through the double automatic doors and bear left to the Alt ward reception entrance.
    Enter to the reception through the single door and the entrance to Alt ward is ahead.
  • Internally the most accessible route has step-free level access, manual doors and automatic doors.
  • Some flooring along the route is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is not provided.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab)

Parking (Clock View Hospital)

  • Car Park View
    • The car park is located at the front of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac, cobbles and block paving.
    • There are 7 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 245cm (width) x 470cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 115cm.
    • The nearest designated bay is 34m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the main building.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Main Entrance)

  • This entrance is located at the front of the building.
  • The approach to the entrance has bollards.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 138cm.
  • There is a key fob/card reader at a height of 126cm.
  • The intercom is used between 22:00 and 7:00.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 121cm.
  • The door has a medium visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 134cm.
  • The second door has a medium visual contrast.
  • There is step-free level access as you enter.

Entrance (Reception to Hospital - Left Side)

  • This entrance is located after the main entrance to the left of the reception counter.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There is a key fob/card reader at a height of 120cm.
  • There is an airlock door system at this entrance.
    The doors are activated by the receptionist.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 96cm.
  • The door has a medium visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 95cm.
  • The second door has a medium visual contrast.
  • The minimum width between the security barriers is 95cm.
  • There is step-free level access as you enter.

Entrance (External Access - Alt and Newton Wards)

  • This entrance is located in the left hand courtyard area.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 197cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 188cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Seating Area (Lobby - Alt and Newton Wards)

  • The seating area is located ahead from the external access – Alt and Newton Wards entrance.
  • The most accessible route to the seating area has step-free level access.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: benches and stools.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Gym (Alt and Newton Wards)

  • The gym is located at the rear of the lobby for Alt and Newton wards.
  • There is step-free level access into the gym.
  • There are double manual doors with a high visual contrast.
  • The doors open by sliding.
  • The width of the opening is 204cm.
  • There is step-free level access throughout.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is not staffed.
  • The walls and floor visual contrast varies between low and high.
  • There is not clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines and upper body machines where fixed seats can be removed.
  • Seating available in this area includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Entrance (Reception)

  • This entrance is located to the left after the external access – Alt and Newton Wards entrance.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a bell at a height of 121cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 86cm.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Reception (Alt Ward)

  • The reception is located on the right after the Alt ward reception entrance.
  • The distance from the Alt ward reception entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds and glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Ward (Alt Ward)

  • Ward Information View
    • This is an acute ward.
    • This is a shared ward.
    • There are 17 side rooms available.
    • There are 17 beds in total on the ward.
    • There are 2 consultation/medical rooms available.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is a single manual door with a high visual contrast.
    • The door opens towards you.
    • The width of the opening is 96cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
    • The flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • There may be background noise in this area.
    • Wayfinding signage is not provided.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests, chairs without armrests, armchairs and benches.
    • There is not a hearing assistance system.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: toilets with adaptations and a washroom.
    • The nearest toilet with adaptations for visitors is located on the main hospital corridor.
  • Visiting Hours View
    • There are set visiting times for the ward.
    • Visiting times are 08:00 - 20:00.
    • Protected meal times are between 12:00 - 13:00 and 17:00 - 18:00.

Toilet and Changing Facilities (Alt Ward)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the ward and in the washroom.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free toilet facilities are located visitor toilets are in the lobby area before the ward.

Consultation / Medical Room (Treatment Room)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Treatment Room.
  • The room is located to the left from the Alt ward entrance.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 82cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and height adjustable chairs.
  • Furniture available in the room includes: tables and desks.
  • Some tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Medicine Management)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Medicine Management.
  • The room is located to the left from the Alt ward entrance.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The width of the opening is 89cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is a hatch from which medicines are dispensed. The hatch is 103cm high.

Dining Room (Dining Room)

  • The dining room is located ahead from the Alt ward entrance.
  • There is step-free level access into the dining room.
  • There are double manual doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 202cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • Some tables are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.
  • There is a service hatch which has a 90cm high counter.

Lounge (TV Lounge)

  • The lounge is located ahead from the Alt ward entrance.
  • There is step-free level access into the lounge.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 102cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: chairs without armrests.
  • There is a TV with subtitles.
  • Lighting levels were even at the time of the survey.

Room (Activity Room)

  • The room is located at the rear of Alt ward.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors open by sliding.
  • The width of the opening is 188cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables and desks.
  • Some tables are fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles and a wash basin.
  • There may be background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Room (Chillout Room)

  • The room is located at the rear of Alt ward.
  • The most accessible route to the room has manual doors and step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 82cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs.
  • Furniture available in the room includes: coffee tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead from the Alt ward entrance.
    • The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 263cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 84cm (from the side of the toilet pan).
    • There is a wall sensor flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 102cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 94cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a low visual contrast.
    • Lighting levels were low at the time of the survey.

Bathroom with Adaptations (Bathroom)

  • Location and Access View
    • The bathroom surveyed is located ahead from the Alt ward entrance and along the corridor to the left.
    • The most accessible route to the bathroom has manual doors, doors permanently held open and step-free level access.
    • There is step-free level access into the bathroom.
    • There is written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the bathroom are 325cm (width) x 262cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 122cm (from the side of the toilet pan).
    • There is a wall sensor flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 103cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 85cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 113cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 119cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The bathroom has a standard bath.
    • The height of the side of the bath from floor level is 58cm.
    • The bath controls are sensor.

Outdoor Spaces (Alt Ward Courtyard)

  • The following is available in this area: gardens.
  • Outdoor areas consist of rubber tarmac and bonded gravel.
  • There are footpaths in some areas.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout all areas.
  • There are seats situated along the paths for people to rest.
  • The paths have narrow gaps.