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Clock View Hospital - Health and Wellbeing Clinic

2a Oakhouse Park, Walton, Liverpool, Merseyside, L9 1EP

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Access Guide

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Getting Here

  • By Road View
    • From the M62 - When you reach the end of the M62, follow signs for the ring road and Bootle (A5058). Follow the A5058 for approximately 5 miles until you reach signs for the A59 towards Preston. Leave the A5058 here and take the 3rd exit off the roundabout on to the A59 towards Aintree and Walton. Carry on along this road for half a mile and turn left, then immediately turn left again. Continue along this road and the hospital car park will be on the right. From the Wirral: Join the M53 motorway and follow the signs for the Mersey Tunnel (Kingsway). After exiting the tunnel on the Liverpool side, follow the signs for the A59 towards Preston. Continue following the A59 northwards for just over 2 miles and turn left and then immediately left again. Continue along this road and the hospital car park will be on the right.
    • An open-air tarmacked car park is available with ample standard and Blue Badge bays.
  • By Bus View
    • The closest bus stops are approximately 200m away on Rice Lane. These provide direct services to and from Liverpool City Centre, Bootle, and Skelmersdale. The bus stops are serviced by bus numbers 20, 21, 62, 68, 68a, 68e, 214, 310, 345, and 835.
  • By Train View
    • The nearest train station is Rice Lane which is just over half a mile away. This station provides direct services to and from Kirkby, Fazakerley, and Liverpool Central.
  • Useful Links View

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters cannot be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; large print and different languages.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are available.
  • There is not a/are not hearing assistance system(s) available.
  • Home visits services are available.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 7 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 244cm x 533cm (8ft x 17ft 6in).
    • The nearest Blue Badge bay is 44m (48yd 4in) from the main entrance.
    • The furthest Blue Badge bay is 63m (68yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac and block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is a designated drop off point.
    • The drop off point is located in front of the building.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.

Getting To (Health and Wellbeing Clinic)

  • The Health and Wellbeing Clinic is/are located on the ground floor of the hospital.
  • Access to the Health and Wellbeing Clinic is via the main entrance.
  • On entering the building, turn right then immediately turn left and go through two sets of security controlled doors. After passing through the doors, go straight ahead past the cafĂ©, go through the automatic double doors and the clinic is on the left.
  • There is step free access to the Health and Wellbeing Clinic.
  • The Health and Wellbeing Clinic is approximately 50m from the main entrance.
  • There is a/are manual, heavy, single door(s) between the main entrance and the department/service.
  • There are resting areas along the route.
  • Wayfinding signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 264cm.
    • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 120cm (3ft 11in).
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 134cm.

Department / Service (Health and Wellbeing Clinic)

  • Department / Service Access View
    • Health and Wellbeing Clinic is located on the ground floor of the hospital.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 78cm (2ft 7in).
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a treatment room and accessible toilet facilities.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located just after passing through the two security doors close to reception.

Consultation / Treatment Room (Blood Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Blood Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are light.
  • The width of the door opening is 80cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist is not available.
  • There is a chair.
  • Some chairs are permanently fixed.
  • Some chairs are height adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Room(s) (Expressive Arts)

  • Access View
    • The room surveyed was Expressive Arts.
    • Expressive Arts is located immediately to the left as you enter the department.
    • There is not wayfinding signage on route to the room(s).
    • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door is easy to open.
    • There is not a hearing assistance system for the room(s).
    • This room has a television screen, a projector screen and a desk.
    • There is not a red flashing fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 72cm.
    • A height adjustable table/bench is not available.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are seats with armrests on both sides.
    • The type of flooring in the room(s) is vinyl.
    • There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is good.
    • Electric sockets are between 40cm and 100cm (4ft) from floor level.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • The lighting levels are good.

Accessible Toilet(s) (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located ahead as you enter the department.
    • This accessible toilet is approximately 2m (2yd 7in) from the department entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial, written text and dementia friendly signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 90cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 163cm x 296cm (5ft 4in x 9ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are low to moderate.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 78cm (2ft 7in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet does not have a backrest or a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 97cm (3ft 2in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 94cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 133cm (4ft 4in).
    • The contrast between the towel dispenser and the wall is poor.
    • There is not a hand dryer.
  • Comments View
    • The dropdown rail requires a key before it can be extended. This can be obtained from the reception desk.

Location of Toilet / Changing Facilities

  • Accessible toilet facilities are located approximately 25 metres away from the main entrance, on the main corridor just after passing through two security doors. These toilets are also used as a standard male toilet. There is also an additional accessible toilet in the Health and Wellbeing clinic.
  • Female standard toilet facilities are located approximately 38 metres away from the main entrance. After passing through the double doors turn left, then turn left again.
  • Female and male standard toilet facilities are located in the foyer where the entrances to the Alt and Newton Wards are located.
  • Female and male standard toilet facilities are located in the foyer where the entrances to the Irwell and Morris Wards are located.
  • Parent and baby changing facilities are located inside the accessible toilet, approximately 25 metres away from the main entrance, on the main corridor just after passing through two security doors.

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