Access Guide
Getting To (ENT Emergency Clinic)
- The ENT Emergency Clinic is located on Level C of Outpatients Department.
- The ENT Emergency Clinic is approximately 45m from the Outpatients Entrance.
- The route from the car park has dropped kerbs and uneven surfaces to the Outpatients Entrance.
- View further information about parking at the hospital (opens new tab)
- Access to the ENT Emergency Clinic is via the Outpatients Entrance.
- Enter via the Outpatients Entrance and turn left.
Take the first right and continue down the corridor.
The ENT Clinic is at the end of the corridor on the left. - View further information about entrances (opens new tab)
- There is step free access to the ENT Emergency Clinic.
- The most accessible route includes manual doors which are held open.
- Some flooring is shiny and patterned.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- The following toilet facilities are available along the route; accessible toilet (with left hand transfer), toilets for ambulant disabled users and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Outpatients)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located on the west side of the hospital site.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is concrete.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are signposted and have markings which are faded.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 232cm x 449cm (7ft 7in x 14ft 9in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the Outpatients entrance.
Outside Access (Outpatients)
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Entrance Details
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- This information is for the entrance located on the west side of the hospital site, on Level C.
- There is not a drop-off point at this entrance.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 120cm (3ft 11in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 93cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 191cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
Reception (Outpatients)
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Reception
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- The reception point is located to the left as you enter via the Outpatients entrance.
- The reception point is approximately 7m (7yd 1ft) from the Outpatients entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is not a waiting area close to the reception point.
Opening Times (ENT Emergency Clinic)
- Monday Closed.
- Tuesday Closed.
- Wednesday Closed.
- Thursday Closed.
- Friday Closed.
- Saturday Closed.
- Sunday Closed.
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Comments
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- The department is open for emergencies.
Department / Service (ENT Emergency Clinic)
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Department / Service Access
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- The ENT Emergency Clinic is located on Level C of Outpatients Block.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 85cm.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- Staff can provide assistance with using any manual doors within the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a consultation room.
- There are 1 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located off the main corridor within Outpatients.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located off the main corridor within Outpatients.
Consultation / Treatment Room (ENT Emergency Clinic)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; ENT Emergency Clinic.
- There is level access to the consultation / treatment room.
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
