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Hatherton Centre - Ashley House

St George's Hospital, Corporation Street, Stafford, ST16 3SR

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Access Guide

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Getting To (Ashley House)

  • The most accessible route from Chebsey House, Gayton Lodge, Hatherton Centre and Haywood Lodge Parking has a steep ramp or slope and a dropped kerb with tactile paving.
  • Access to Ashley House is via the Hatherton Centre Entrance.
  • There is not a drop-off point at this entrance.
  • Ashley House is located on the rear right side of the Hatherton Centre courtyard.
  • Ashley House is approximately 55m from the Hatherton Centre Courtyard Entrance.
  • Enter via the Hatherton Centre entrance and check in at the reception on the left.
  • Enter the Hatherton Centre courtyard and proceed along the walkway that ahead and to the right.
  • Follow the walkway straight ahead and the entrance to Ashley House is located at the end and on the right.
  • Internally the most accessible route has a steep ramp or slope, uneven surfaces and manual doors.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is not provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; standard toilets.
  • View more information on getting to and around the hospital (opens new tab).

Parking (Chebsey House, Gayton Lodge, Hatherton Centre and Haywood Lodge Parking)

  • Car Park View
    • The car park is located between the Chebsey House, Gayton Lodge, Hatherton Centre and Haywood Lodge.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 290cm (width) x 484cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 185cm.
    • The most accessible route from the Blue Badge parking has a steep ramp or slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
    • The nearest designated bay is 30m from the Chebsey House entrance.
    • The nearest designated bay is 50m from the Gayton Lodge entrance.
    • The nearest designated bay is 15m from the Hatherton Centre entrance.
    • The nearest designated bay is 10m from the Haywood Lodge entrance.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Hatherton Centre Entrance)

  • This entrance is located at the front of the Hatherton Centre.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • There is an intercom at a height of 147cm.
  • The height of the hand sanitiser is 137cm.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 148cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Reception (Hatherton Centre Reception)

  • The reception is located to the left as you enter the Hatherton Centre reception area.
  • The distance from the Hatherton Centre entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 86cm.
  • The reception has windows.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Exit (Hatherton Centre Courtyard Entrance)

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • There are double manual doors at this exit.
  • The doors open away from you.
  • The doors require effort to open.
  • The width of the opening is 146cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double manual doors .
  • The second set of doors open away from you.
  • The doors require effort to open.
  • The width of the opening is 146cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free access via slope as you exit.
  • The slope has a steep gradient.

Entrance (Ashley House Entrance)

  • This entrance is located on the right side of the Hatherton Centre courtyard.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • There is a bell at a height of 139cm.
  • The height of the hand sanitiser is 134cm.
  • There are double manual doors at this entrance.
  • One of the doors was locked.
  • The locked door can be opened on request.
  • The doors open away from you.
  • The doors require effort to open.
  • The width of the opening is 148cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 146cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Ward (Ashley House)

  • Ward Information View
    • This is an admission and discharge unit.
    • This is a shared ward.
    • There are 13 side rooms available.
    • There are 13 beds in total on the ward.
    • There is 1 consultation/medical room available.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • There is not a hearing assistance system.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: a standard toilet and washrooms.
    • The nearest toilet with adaptations for visitors is located within George's Bistro.

Toilet and Changing Facilities (Ashley House)

Standard Bedroom (Bedroom 6)

  • The bedroom surveyed is located along the corridor on the right side of Ashley House.
  • The most accessible route to the bedroom has step-free level access and doors permanently held open.
  • There is step-free level access into the bedroom.
  • There is no signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 73cm.
  • The bedroom has a single bed.
  • The top of the mattress is 53cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • Some flooring is shiny.
  • The following is available in this bedroom: a chair without armrests, bedside plug sockets and a desk.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Lounge (Patient Lounge)

  • The lounge is located at the end of the corridor on the left side of Ashley House.
  • There is step-free level access into the lounge.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 72cm.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: sofas.
  • Furniture available in the lounge includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • There is no TV.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Clinical Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Clinical Room.
  • The room is located to the left as you enter Ashley House.
  • The most accessible route to the room has step-free level access.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 71cm.
  • There is step-free level access throughout the room.
  • Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Standard Bathroom (Bath and Toilet)

  • The bathroom surveyed is located along the corridor on the left side of Ashley House.
  • The most accessible route to the bathroom has step-free level access and doors permanently held open.
  • There is step-free level access into the bathroom.
  • The bathroom door opens inwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 90cm.
  • Internally the door has a high visual contrast.
  • The dimensions of the bathroom are 347cm (width) x 203cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 141cm (from the side of the toilet pan).
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a push tap.
  • The toilet roll holder has a high visual contrast.
  • The towel dispenser has a low visual contrast.
  • Additional features include: a mirror and a shelf.
  • The bathroom has a pedal bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The bathroom has a standard bath.
  • The bath controls are push.
  • There is a fixed height shower head.
  • The shower controls are push.

Standard Bathroom (Shower and Toilet)

  • The bathroom surveyed is located along the corridor on the left side of Ashley House.
  • The most accessible route to the bathroom has step-free level access and doors permanently held open.
  • There is step-free level access into the bathroom.
  • The bathroom door opens inwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 72cm.
  • Internally the door has a high visual contrast.
  • The dimensions of the bathroom are 272cm (width) x 185cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 212cm (from the side of the toilet pan).
  • The toilet seat has a high visual contrast.
  • There is a wash basin available.
  • The wash basin has a push tap.
  • Additional features include: an emergency alarm.
  • The bathroom has no disposal facilities.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The bathroom has a wheel-in shower.
  • There is a fixed height shower head.
  • The shower controls are twist turn mixer.
  • There is no shower seat.

Standard Toilet Facilities (Patient Toilet)

  • The shared standard toilet facilities were surveyed.
  • The toilets are located towards the end of the corridor on the left side of Ashley House.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into the toilet.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 71cm.
  • Internally the door has a high visual contrast.
  • There is a wash basin, a soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a push tap.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.