Access Guide

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Summary

Getting Help and Assistance View
- Pret a Manger is open daily from 07:00 - 17:00.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
Access View
- Pret a Manger is located on the left, towards the rear of the main area.
- There is step-free access, via lift, to Pret A Manger.
- The entrance area is clearly signed.
- For the M1 - Toddington Services - Northbound – Moto AccessAble Access Guide please click here (new tab).
Toilet Facilities View
- The Changing Places facility is located in the lower area, between Burger King and Lucky Coin.
- For detailed information about the Changing Places facility please click here (new tab).
- Accessible toilet facilities are located in the lower area, between Burger King and Lucky Coin.
- For detailed information about the toilet facilities please click here (new tab).

Service and Menus View
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus and picture wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold snacks and meals.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- Music is played everywhere.
- There is not a hearing assistance system.
Self-Service Touchscreens View
- Self-service touchscreens are not available for ordering.
Service Counter View
- The height of the counter is 120cm.
- There is not a lowered section of the counter.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are good.

The seating area is located towards the rear of the main area.
There is step-free access to the seating area, via lift.
There is sufficient space for a wheelchair user to use the seating area.
In this area there are tables, bench seats and a mixture of chairs with and without armrests available.
Some chairs are fixed to the floor.
Tables are not permanently fixed to the floor.
The distance between the floor and the underside of the lowest table is 70cm.
The distance between the floor and the underside of the highest table is 73cm.
The standard height for the underside of tables is 72cm.
Music is played everywhere.
There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
Lighting levels are moderate to good.
There is a/are hand sanitiser(s) in this area.
The height of the hand sanitiser(s) is/are 100cm.