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Greggs - M1 - Trowell Services - Northbound - Moto

M1 - Trowell Services - Northbound - Moto, M1 Junction 25/26, Trowell, Nottingham, NG9 3PL

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Orders are placed, paid for, and collected at the tills to the right and left hand sides of the counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold pastries, snacks and sandwiches.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available on request.
    • Background music is played throughout this area.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • The hearing assistance system is located at the left hand till.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 09/03/2021.
    • The hearing assistance system was not working at the time of testing.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 98cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are not available for ordering.
  • Service Counter View
    • The height of the counter is 100cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.

Seating Area

  • The seating area is located to the right as you enter the building.
  • There is ramped/sloped or stepped access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables and chairs without armrests available.
  • Chairs are not permanently fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The standard height for the underside of tables is 73cm.
  • Background music is played throughout this area.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are good.

Ramp(s) or Slope(s) (Main Concourse)

  • There is a ramp/slope located ahead on the right as you enter the building.
  • The ramp/slope is used to access the shared seating area, WHSmith, the accessible and standard toilets, the parent and baby room, Burger King, Costa Takeaway, Greggs, and the link bridge.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides of the ramp.
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).

Step(s) (Main Concourse)

  • There is a/are step(s) located ahead to the right as you enter, beyond the ramp and outside M&S Simply Food.
  • The step(s) is/are used to access the shared seating area, WHSmith, the accessible and standard toilets, the parent and baby room, Burger King, Costa Takeaway, Greggs, and the link bridge.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.