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KFC - M1 - Trowell Services - Northbound - Moto

M1 - Trowell Services - Northbound - Moto, M1 Junction 25/26, Trowell, Nottingham, NG9 3PL

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered and full table service available via online app.
    • Orders are placed via the moto Order and Collect app or at the till to the right hand side of the counter.
      Orders are collected from the left hand side of the counter and are called out when they are ready.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; online menus and picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is Hot food.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available on request.
    • Background music is played throughout this area.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • The hearing assistance system is located at the till.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 09/03/2021.
    • The hearing assistance system was not working at the time of testing.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 98cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
  • Service Counter View
    • The height of the counter is 95cm.
    • There is a lowered section of the counter.
    • There is not a clear knee recess beneath the lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.

Seating Area

  • The seating area is located to the right as you enter the building.
  • There is ramped/sloped or stepped access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables and chairs without armrests available.
  • Chairs are not permanently fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The standard height for the underside of tables is 73cm.
  • Background music is played throughout this area.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are good.

Ramp(s) or Slope(s) (Main Concourse)

  • There is a ramp/slope located ahead on the right as you enter the building.
  • The ramp/slope is used to access the shared seating area, WHSmith, the accessible and standard toilets, the parent and baby room, Burger King, Costa Takeaway, Greggs, and the link bridge.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides of the ramp.
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).

Step(s) (Main Concourse)

  • There is a/are step(s) located ahead to the right as you enter, beyond the ramp and outside M&S Simply Food.
  • The step(s) is/are used to access the shared seating area, WHSmith, the accessible and standard toilets, the parent and baby room, Burger King, Costa Takeaway, Greggs, and the link bridge.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.