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BP Petrol Station - M23 - Pease Pottage Services - Moto

M23 - Pease Pottage Services - Moto, M23 Junction 11, Pease Pottage, Crawley, West Sussex, RH11 9YA

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Access Guide

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Petrol Station Summary

  • This petrol station is open 24 hours.
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • Water bowls for assistance dogs are not available.
  • There is not a portable hearing assistance system.
  • Payment at the petrol station during the day can be made in the shop and by using a phone app.
  • Payment at the petrol station during the night can be made in the shop and by using a phone app.
  • For the M23 - Pease Pottage Services - Moto AccessAble Access Guide please click here (new tab).

Getting Here

  • The services are located directly off the M23 at junction 11.
    There is signage along the motorway indicating the distance to the services.
  • The main car park has 4 Blue Badge parking bays, 2 electric charging points and a number of standard parking bays.
  • There is standard parking located at the front of the petrol station but the bays are not marked.
  • Coach parking is available at the front of the car park.

Parking

  • Parking View
    • The car park is located to the right of the shop.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is lighting in the car park.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is not a/are not Blue Badge parking bay(s) available.
  • Paying View
    • The car park is free for all users.
  • Access from the Car Park View
    • Pedestrian walkways are not available in the car park.

Petrol Station Forecourt

  • Staff are able to provide assistance at the pumps.
  • Customers can call 0161 694 8000 and quote station no. 14429.
  • An App can be used at this petrol station to inform staff of arrival.
  • The App(s) used at this petrol station is/are; fuelservice.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 80cm.

ATM(s)

  • The ATM(s) is/are located to the right of the shop.
  • The ATM(s) is/are 11m from the main entrance.
  • There are obstructions on the approach to the ATM(s).
  • The minimum width between the obstructions is 110cm.
  • The controls/screen heights vary between 92cm and 114cm.
  • There is not a lowered ATM available.
  • A bin partially obstructs the approach to the ATM.
    The distance given above is between the bin and the kerb.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located on the left hand side of the shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Entrance'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 91cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 100cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Entrance (Exit)

  • Entrance View
    • This information is for the entrance located next to the counter.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located beyond the exit.
    • The gradient of the ramp/slope is steep.

Shop

  • Circulation View
    • The majority of aisle widths are not 150cm+.
    • One aisle is obstructed by a floor to ceiling pillar.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • There are hand sanitisers.
    • The height of the hand sanitiser(s) is/are 100cm.
  • Till(s) View
    • The till(s) is/are located to the right from the entrance.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are not clearly signed.
    • There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 110cm.
    • There is not a lowered section at the till(s).
    • There is a hearing assistance system at the till(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 16/03/2023.
    • The hearing assistance system was working at the time of testing.

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located to the left from the main entrance.
    • This accessible toilet is approximately 4m from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is good.
    • The door(s) open(s) outwards.
    • The door(s) may be difficult to open.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet opening is 94cm.
    • The contrast between the internal door(s) and wall(s) is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 196cm x 189cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is permanent.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is push.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is poor.
    • There is not a hand sanitiser.
  • Comments View
    • There is a second door to access the toilet as shown in photograph 2.
    • The door is single, heavy and open towards you (pull).
    • The width of the door is 94cm.
    • There is a second wash basin, by the door.
    • This wash basin is under 74cm high.

Standard Toilet(s)

  • Standard toilet facilities are not available.