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Greggs - M23 - Pease Pottage Services - Moto

M23 - Pease Pottage Services - Moto, M23 Junction 11, Pease Pottage, Crawley, West Sussex, RH11 9YA

Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Customers place, pay and collect their orders at the counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus and picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • The hearing assistance system is located at the counter.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 31/10/2024.
    • The hearing assistance system was working at the time of testing.
  • Service Counter View
    • The height of the counter is 100cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.

Seating Area (By Costa)

  • The seating area is located at the rear of Costa.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables, high tables, high stools and chairs without armrests available.
  • Chairs are not permanently fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The distance between the floor and the underside of the lowest table is 72cm.
  • The distance between the floor and the underside of the highest table is 91cm.
  • The standard height for the underside of tables is 72cm.
  • The surface height of the lowest table is 75cm.
  • The surface height of the highest table is 96cm.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are moderate to good.
  • There is a microwave oven in the seating area that customers can use to heat up snacks.
    The microwave is on a surface 74cm from the floor.